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Security report for frankltd.co.uk

Frank LTD · Healthcare · United Kingdom

Medium risk. 3 critical or high findings in Email security and SSL/TLS.

Security score

74/100

Risk levelMedium

0–100, higher is better. How it is calculated

Frank LTD is a specialized digital healthcare agency based in the UK, focusing on delivering digital solutions primarily for NHS and health and care organizations. Their services encompass design, branding, website development, extranets, client support, and accessibility, positioning them as a trusted partner in the healthcare sector. The company emphasizes transparency, security, and compliance, holding certifications such as ISO 27001 and Cyber Essentials, and aligns with NHS data protection standards. Their client testimonials and sector expertise reinforce their market credibility. Technically, the website is built on Concrete CMS and leverages modern JavaScript libraries like jQuery, GSAP, and Owl Carousel to provide a responsive and accessible user experience. Hosting is provided by a reputable UK-based provider (ANS Group Ltd), ensuring data residency and security compliance. The site includes a cookie consent mechanism and privacy policy that align with GDPR requirements. From a security perspective, the site enforces HTTPS and demonstrates adherence to recognized security frameworks. However, there is room for improvement in implementing security headers and publishing a vulnerability disclosure policy. No critical vulnerabilities or suspicious content were detected, and the domain registration details are consistent with the business profile. Overall, Frank LTD presents a professional, secure, and compliant digital presence suitable for its healthcare clientele, with strong trust indicators and a solid technical foundation.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching frankltd.co.uk

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
42
Security headers
85
Email security
60
DNS health
75
Network security
100
GDPR outside view
83
Average
74

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Frank LTD operates in the niche market of digital healthcare solutions, primarily serving NHS trusts and related health organizations. Their competitive advantage lies in their sector-specific expertise, accreditations, and long-term client partnerships. The business model focuses on providing comprehensive digital services, including design, branding, and web development, with an emphasis on accessibility and stakeholder engagement. Their growth is supported by a strong reputation evidenced by client testimonials and certifications. The company maintains an active presence on major social media platforms, enhancing brand visibility and engagement. Strategic observations suggest a focus on maintaining compliance and security as key differentiators in a regulated industry.

Security posture

The website demonstrates a mature security posture with HTTPS enforced and certifications such as ISO 27001 and Cyber Essentials. The company aligns with NHS data protection standards, indicating strong data governance practices. The presence of a cookie consent mechanism and privacy policy further supports compliance. However, the absence of explicit security headers and a vulnerability disclosure policy indicates areas for enhancement. No exposed sensitive data or vulnerable libraries were detected in the provided content. Incident response contact information is not publicly available, which could be improved to enhance security readiness. Overall, the security culture appears proactive but could benefit from formalizing some policies and technical controls.

Recommendations

  1. Implement HTTP security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection against common web attacks.
  2. Publish a formal vulnerability disclosure or bug bounty policy and consider adding a security.txt file to facilitate responsible reporting.
  3. Regularly audit and update third-party libraries and dependencies to mitigate risks from known vulnerabilities.
  4. Provide clear incident response contact channels on the website to improve transparency and readiness.
  5. Continue to monitor and enhance GDPR compliance, especially regarding data retention and user consent management.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Frank LTD
Description
Frank LTD is a market-leading digital healthcare agency specializing in digital solutions for NHS and health and care organizations. They provide services including design, branding, public-facing websites, extranets, client support, specialist sites, stakeholder engagement, and accessibility.
Key services
Design, Brand, Public facing websites, Extranets, Client support, Specialist sites, Stakeholder engagement, Accessibility
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery, jQuery UI, GSAP, Owl Carousel, CKEditor
Frameworks
Concrete CMS
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism with opt-in/deny options
  • ISO 27001 and Cyber Essentials certifications
  • NHS data protection compliance

Analytics and tracking

Tracking level
minimal
Privacy practices
good

Advertising

Marketing tools
Google Translate
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design.
  2. Strong focus on NHS and healthcare digital services.
  3. Clear contact information and multiple communication channels.
  4. Good privacy and cookie compliance with explicit consent mechanism.
  5. Use of modern web technologies and CMS (Concrete CMS).
  6. Social media presence on major platforms.
  7. No visible security vulnerabilities or suspicious content.
Technical notes

Notes

The website is built on Concrete CMS, a robust content management system suitable for enterprise and specialized applications. It uses modern JavaScript libraries such as jQuery, GSAP for animations, and Owl Carousel for content display, indicating a focus on interactive and engaging user experience. Hosting is managed by ANS Group Ltd (UKFAST), a reputable UK hosting provider, ensuring compliance with data residency and security standards. The site is mobile-optimized with good accessibility features and SEO practices. Performance is moderate, with potential improvements in resource optimization and caching. The technical stack is well-suited for the business needs but could benefit from enhanced security configurations and performance tuning.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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