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Security report for formitable.com

Zenchef · Hospitality · N/a

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

70/100

Risk levelMedium

0–100, higher is better. How it is calculated

Zenchef, formerly known as Formitable, is a SaaS platform specializing in restaurant reservation management and guest engagement solutions. The company has merged with Resengo and Zenchef to form a unified platform, ZenchefOS, aiming to innovate the dining experience. The website reflects a medium-sized business with a focus on hospitality technology, targeting restaurants and similar businesses. The platform offers services including reservations, revenue management, guest profiles, and a dedicated app. Technically, the website employs modern analytics and tracking tools such as Google Analytics, Facebook Pixel, Hotjar, and LinkedIn Insight Tag, hosted on Azure DNS infrastructure with content managed via ButterCMS. The site is mobile optimized and SEO friendly, though accessibility features are basic. Security posture is good with HTTPS enforced and clientTransferProhibited domain status, but lacks DNSSEC and explicit security headers. Privacy compliance is partially addressed with a privacy and cookie policy present, but no cookie consent mechanism or detailed incident response policy is published. Overall, the site is professional and trustworthy with room for improvement in security and compliance transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching formitable.com

This scan found 23 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
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  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
15
Email security
75
DNS health
80
Network security
100
GDPR outside view
68
Average
70

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Zenchef operates in the hospitality technology sector, providing an integrated platform for restaurant reservations and guest engagement. The merger of Formitable, Zenchef, and Resengo consolidates market presence and expands service offerings. The business model is SaaS-based, targeting restaurants seeking to optimize bookings and customer relationships. The company maintains a multilingual website, indicating international ambitions. Key competitive advantages include a unified platform with multiple integrated services and a strong customer support infrastructure. Revenue streams likely include subscription fees and value-added services. Partnerships with related domains such as zenchef.com and resengo.com reinforce ecosystem strength. The company demonstrates growth through platform unification and enhanced product offerings.

Security posture

The website demonstrates a moderate to good security maturity level. HTTPS is properly implemented, and the domain status clientTransferProhibited adds protection against unauthorized transfers. However, DNSSEC is not enabled, which could expose DNS queries to spoofing. No explicit security headers (e.g., CSP, HSTS) were detected in the HTML content, which are recommended best practices. The site uses reputable third-party analytics and marketing scripts, which may increase tracking but do not inherently reduce security. No sensitive data or credentials are exposed in the HTML. There is no published incident response or security policy, which limits transparency and preparedness perception. Overall, the security posture is adequate for a SaaS platform but could be improved with enhanced DNS security, security headers, and published policies.

Recommendations

  1. Enable DNSSEC on the domain to protect against DNS spoofing and improve overall DNS security.
  2. Implement and publish a comprehensive security policy and incident response plan accessible to users and partners.
  3. Add explicit security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options to harden the website against common web attacks.
  4. Introduce a cookie consent mechanism to comply fully with GDPR and enhance user privacy transparency.
  5. Consider publishing terms of service to clarify user rights and obligations, improving legal compliance and trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Zenchef
Description
Formitable is now Zenchef: Discover our enhanced platform, ZenchefOS and experience the future of dining out.
Key services
Reservations, Revenue management, Guest engagement, Zenchef App
Content quality
good
Branding
consistent

Technology

Stack
Google Analytics, Google Tag Manager, Facebook Pixel, Hotjar, Mouseflow, LinkedIn Insight Tag, Mailchimp, Zendesk Widget, jQuery, ScrollMagic, GSAP (GreenSock Animation Platform)
Platforms
Azure DNS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enabled
  • ClientTransferProhibited domain status
  • No exposed sensitive data in HTML
  • Use of security and analytics scripts from reputable sources

Analytics and tracking

Services
Google Analytics, Mouseflow, Hotjar, LinkedIn Insight Tag, Facebook Pixel
Tracking level
extensive
Privacy practices
basic

Advertising

Tracking pixels
Facebook Pixel, LinkedIn Insight Tag, Mouseflow, Hotjar, Mailchimp
Marketing tools
Mailchimp, Zendesk Widget
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website clearly announces merger of Formitable, Zenchef, and Resengo into Zenchef platform.
  2. Strong focus on restaurant reservation and guest engagement technology.
  3. Multiple language versions available indicating international presence.
  4. Use of multiple analytics and tracking tools for marketing and user behavior analysis.
  5. No direct contact emails or phone numbers found on main pages; contact primarily via forms.
  6. No explicit terms of service page detected.
  7. No explicit security or incident response policies published.
  8. No cookie consent banner detected despite cookie policy presence.
  9. Use of reputable third-party services for hosting, analytics, and customer support.
Technical notes

Notes

The website is built with modern web technologies including jQuery, ScrollMagic, and GSAP for animations, and integrates multiple analytics and marketing tools such as Google Analytics, Facebook Pixel, Hotjar, Mouseflow, LinkedIn Insight Tag, and Mailchimp. Content is managed via ButterCMS, and hosting infrastructure uses Azure DNS services. The site is mobile responsive and optimized for SEO with proper meta tags and language alternates. Performance is moderate, with asynchronous loading of scripts to improve speed. Accessibility is basic but could be enhanced. No CMS platform like WordPress or Drupal is detected, indicating a custom or headless CMS approach. The technical stack supports a professional and scalable SaaS platform but could benefit from additional security hardening and accessibility improvements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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