Skip to main content

Security report for fnac.ch

Fnac · Retail · Switzerland

Partial score · DNS & email only

75/100

0–100, higher is better. How it is calculated

Fnac Suisse operates a comprehensive e-commerce platform specializing in cultural and technological products for the Swiss French-speaking market. As a subsidiary of the well-known Fnac brand, it holds a strong market position with a broad product catalog including books, electronics, games, and household appliances. The website demonstrates a mature digital infrastructure with modern technologies such as service workers, Adobe Experience Platform, and bot protection services, ensuring a smooth and secure user experience. Privacy compliance is well addressed with a cookie consent mechanism and a detailed privacy policy, reflecting adherence to GDPR standards. Security posture is robust with HTTPS enforcement, security headers, and bot mitigation, although explicit security policies and incident response contacts are not publicly disclosed. Overall, the site is professional, trustworthy, and well-optimized for performance and accessibility.

Scanned

NIS2 and GDPR posture

GDPR outside view
50/ 100 · Medium
Checks completed
6of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Facebook, Twitter, LinkedIn, YouTube

      What to do: Document all third-party data sharing in your privacy policy

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching fnac.ch

This scan found 12 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

Billed monthly to your card. Cancel anytime. See sample alerts.

Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Email security
87
DNS health
85
Network security
100
GDPR outside view
50
Average
77
After the cap
75

Not counted

  • Security headers: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Fnac Suisse leverages its parent company's brand strength to maintain leadership in retail e-commerce within Switzerland. Its business model focuses on direct online sales complemented by physical store pickups, targeting a broad consumer base interested in culture and technology. The company benefits from a strong partnership ecosystem, including Adobe and Akamai, to enhance digital marketing and security. Growth indicators include active promotions, loyalty programs, and a wide product range. The absence of direct contact emails or phone numbers on the homepage suggests a centralized customer service approach via help pages. The brand's consistent social media presence supports customer engagement and marketing efforts.

Security posture

The website exhibits a high security maturity level with enforced HTTPS, comprehensive security headers, and integration of bot protection services like DataDome. Privacy compliance is supported by OneTrust cookie consent and GDPR-aligned policies. No critical vulnerabilities or exposed sensitive data were detected in the analyzed content. However, the lack of a published security policy or incident response contact limits transparency in security governance. The site uses modern tracking and analytics tools responsibly, balancing user experience and privacy. Recommendations include publishing explicit security and incident response policies and establishing a vulnerability disclosure program to enhance trust and compliance.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and controls.
  2. Provide clear incident response contact information such as security@ or abuse@ email addresses.
  3. Implement and publicize a vulnerability disclosure or security.txt file to encourage responsible reporting.
  4. Enhance Content Security Policy (CSP) to cover all third-party scripts and reduce risk of injection.
  5. Regularly audit third-party scripts and dependencies to mitigate potential vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Fnac
Description
Vente en ligne de produits culturels et technologiques avec livraison gratuite à partir de 20 CHF ou retrait en magasin.
Key services
Vente de livres, jeux vidéo, musique, films, informatique, téléphonie, électroménager, Livraison à domicile, Retrait en magasin, Club Fnac fidélité
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, JSON-LD, Service Workers, Adobe DTM, DataDome bot protection, OneTrust cookie consent
Frameworks
Kameleoon (A/B testing), Adobe Experience Platform
Platforms
Web desktop
Performance
fast
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with opt-in
  • Bot protection via DataDome
  • Use of security headers

Analytics and tracking

Services
Adobe Analytics, Boomerang (mPulse)
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Kameleoon
Tracking pixels
Adobe Analytics, Boomerang (mPulse), DataDome
Marketing tools
OneTrust Cookie Consent, Adobe DTM, Kameleoon
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Strong brand presence with consistent branding and professional design.
  3. Comprehensive e-commerce platform with multiple product categories.
  4. Good privacy and cookie compliance with OneTrust integration.
  5. Use of modern web technologies and security best practices.
  6. No exposed sensitive data or obvious vulnerabilities detected.
  7. Social media presence is well integrated and official.
  8. No direct contact emails or phone numbers found on main page; contact via help section.
  9. No explicit security policy or incident response information publicly available.
Technical notes

Notes

The website is built on a modern technology stack including JavaScript frameworks, JSON-LD for structured data, and service workers for progressive web app capabilities. It integrates Adobe Experience Platform for analytics and marketing, and Kameleoon for A/B testing. Hosting and CDN services are provided by Akamai, ensuring fast and reliable content delivery. The site is well-optimized for desktop and mobile with responsive design and accessibility features. Performance monitoring is implemented via mPulse. No CMS was explicitly detected, indicating a custom or proprietary platform. Technical risks are minimal, but continuous monitoring of third-party scripts is advised to maintain security and performance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Reviews of this site

Share your experience with fnac.ch. Every review is verified by email and published after moderation.

Overall rating
Select a rating
4000 characters remaining

We’ll email you to confirm your review and keep your details private.

Community rating

No published reviews yet. Be the first to review fnac.ch.

Feedback on this report

Rate this report, add an optional comment, and tell us if you want a security specialist to follow up.

Overall report quality
Select a rating
2000 characters remaining

We only use your feedback to improve Guard reports. Contact details are never shared.