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Security report for flexiblesupportoptions.co.uk

Flexible Support Options Ltd · Healthcare · United Kingdom

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

61/100

Risk levelMedium

0–100, higher is better. How it is calculated

Flexible Support Options Ltd is a UK-based specialist healthcare service provider offering support for adults, young people, and children with complex needs including learning disabilities, mental health issues, autism, and acquired brain injuries. The company operates various support models including supported living, residential services, and short break facilities. Their market position is strengthened by a CQC Good rating, indicating recognized quality and compliance in healthcare services. The website is built on WordPress with a moderate technical infrastructure including common libraries and APIs, providing a good user experience and mobile optimization. Security posture is adequate with HTTPS enabled and no visible vulnerabilities, but lacks advanced security headers and incident response information. Privacy compliance is basic with a privacy and cookie policy present but no explicit consent mechanism. Overall, the website and business demonstrate legitimacy and professionalism with room for improvement in security and privacy transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching flexiblesupportoptions.co.uk

This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
42
Security headers
15
Email security
75
DNS health
65
Network security
100
GDPR outside view
68
Average
61

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company targets individuals requiring specialist care and their families, operating in the healthcare sector with a small business size. Their business model focuses on providing tailored support services and employment opportunities. The presence of a CQC Good rating is a key competitive advantage and trust indicator. The website content is professionally presented and consistent with the company's healthcare focus. No partnerships or subsidiaries were identified from the website content. The company has maintained domain registration since 2005, supporting its established market presence.

Security posture

The website employs HTTPS and avoids exposing sensitive data, which is positive. However, it lacks security headers such as Content-Security-Policy and X-Frame-Options, which are recommended to mitigate common web attacks. There is no visible security or incident response policy, nor a vulnerability disclosure program. Google Analytics is used without a clear cookie consent mechanism, which may raise privacy compliance concerns under GDPR. Overall, the security maturity is moderate but could be enhanced by implementing recommended headers, formal security policies, and improved privacy controls.

Recommendations

  1. Implement HTTP security headers including Content-Security-Policy, X-Content-Type-Options, and X-Frame-Options.
  2. Add a dedicated security policy and incident response contact information on the website.
  3. Introduce a cookie consent banner/mechanism to comply with GDPR requirements.
  4. Regularly update WordPress core and plugins to mitigate vulnerabilities.
  5. Consider publishing a vulnerability disclosure policy to encourage responsible reporting.

Contact details published on the site

Addresses
Legal name
Flexible Support Options Ltd
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Flexible Support Options Ltd
Description
FSO are a specialist provider of services for adults, young people and children with support needs including learning disabilities, mental health, forensic histories, physical and sensory disabilities, autism, behavioural challenges, acquired brain injury, and other complex care needs. They provide person-centred support in various settings including home, school, college, work, short break facilities, supported living, and residential services.
Key services
Support for adults, young people and children with complex needs, Supported living, Short break facilities, Residential services, Employment opportunities
Content quality
good
Branding
consistent

Technology

Stack
WordPress 7.0.2, jQuery 2.2.0, FontAwesome, Google Maps API, AOS (Animate On Scroll), Slick Carousel, Headroom.js, Slideout.js
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
75/100
Good practices seen
  • HTTPS enabled
  • No exposed sensitive data in HTML
  • No visible vulnerable libraries

Analytics and tracking

Services
Google Analytics
Tracking level
moderate
Privacy practices
basic

Advertising

Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed and maintained using WordPress CMS.
  2. Clear contact information and physical address provided.
  3. CQC Good rating prominently displayed, enhancing trust.
  4. No privacy or security policy pages beyond basic privacy and cookie policy.
  5. No terms of service or vulnerability disclosure found.
  6. No incident response or security contact information available.
  7. No visible security headers detected in HTML content.
  8. Google Analytics used for tracking without explicit cookie consent mechanism.
  9. No social media links detected on the homepage or footer.
  10. No forms detected in the provided HTML content.
Technical notes

Notes

The website uses WordPress CMS version 7.0.2 with common JavaScript libraries such as jQuery 2.2.0, FontAwesome, and Google Maps API. The site loads multiple scripts for UI enhancements including AOS for animations, Slick Carousel, Headroom.js, and Slideout.js for navigation. Performance is moderate with no explicit performance optimization indicators. Mobile optimization is good with responsive design elements. SEO is basic with meta tags present but no advanced structured data or Open Graph tags detected. Accessibility features are minimal but basic screen reader text is included. Hosting provider details are not directly discernible from the HTML or WHOIS data.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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