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Security report for eventim.hr

EVENTIM Croatia · Retail · Croatia

Partial score · DNS & email only

56/100

0–100, higher is better. How it is calculated

EVENTIM Croatia operates a professional e-commerce platform specializing in ticket sales for concerts, festivals, theatre performances, and sports events primarily targeting the Croatian market. The website is well-structured with comprehensive navigation options by event categories and cities, supporting a broad audience interested in entertainment and cultural events. The business is well-established, with domain registration dating back to 2003, and is part of the larger Eventim group, indicating a solid market position and operational maturity. Technically, the website employs modern web technologies including jQuery, Google Tag Manager, and a consent management platform to ensure GDPR compliance and user privacy. The site is hosted with Cloudflare DNS services, enhancing availability and security. Security posture is strong with HTTPS enforced and cookie consent mechanisms in place, although some security headers could be more explicitly confirmed. No critical vulnerabilities or exposed sensitive data were detected. Overall, the website demonstrates a high level of professionalism, trustworthiness, and compliance with privacy regulations, making it a reliable platform for ticket sales in Croatia.

Scanned

NIS2 and GDPR posture

GDPR outside view
10/ 100 · Critical
Checks completed
6of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

Need hands-on remediation? Email guard@offseq.com

Keep watching eventim.hr

This scan found 12 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Email security
85
DNS health
85
Network security
100
GDPR outside view
10
Average
56

Not counted

  • Security headers: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company leverages a retail e-commerce business model focused on ticket distribution for a variety of entertainment sectors including music, theatre, sports, and cultural events. Its target customers are general consumers in Croatia seeking event tickets. The platform's extensive categorization and city-based filtering enhance user experience and market reach. The business benefits from its affiliation with the Eventim group, a recognized name in ticketing services, which likely provides operational and technological support. The website's use of structured data and SEO best practices suggests a strategic approach to digital marketing and customer acquisition. While direct contact information is not prominently displayed in the analyzed content, the presence of GDPR-compliant privacy and cookie policies indicates a mature approach to regulatory requirements. The platform's integration with multiple external services for analytics and consent management reflects a sophisticated marketing and compliance ecosystem.

Security posture

The website exhibits a solid security foundation with HTTPS enforced and integration of a consent management platform to comply with GDPR. Security headers are partially detected or implied, but explicit confirmation of headers like Content-Security-Policy or X-Frame-Options is not evident in the provided content, representing an area for improvement. No signs of malware, phishing, or exposed sensitive data were found. The use of third-party scripts such as Google Tag Manager and techlab-cdn scripts necessitates ongoing monitoring to mitigate supply chain risks. The absence of a published security policy or incident response contact information limits transparency in security governance. Overall, the security posture is good but could be enhanced by publishing explicit security policies, vulnerability disclosure mechanisms, and incident response contacts.

Recommendations

  1. Implement and explicitly publish a comprehensive Content Security Policy (CSP) header to mitigate cross-site scripting risks.
  2. Publish a security policy and incident response contact information to improve transparency and trust.
  3. Introduce a security.txt file to facilitate responsible vulnerability disclosure.
  4. Enhance accessibility features to improve compliance with accessibility standards.
  5. Regularly audit and update third-party scripts to minimize supply chain vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
EVENTIM Croatia
Description
Kupite ulaznice za koncerte, svirke, festivale, kazališne predstave, sportske događaje i još mnogo toga na Eventim HR.
Key services
Ticket sales for concerts, festivals, theatre, sports events
Content quality
good
Branding
consistent

Technology

Stack
jQuery, Cloudflare DNS, Google Tag Manager, Consent Manager, Tooltipster
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • Consent management for GDPR
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Consent Manager, Google Tag Manager
Tracking pixels
Google Analytics (implied via GTM)
Marketing tools
Consent Manager
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professional ticket sales platform focused on Croatian market
  2. Comprehensive navigation with categories and city-based event filtering
  3. Strong GDPR and cookie consent implementation
  4. Use of modern web technologies and tracking tools
  5. No signs of malicious or suspicious content
  6. No explicit contact emails or phone numbers found in the HTML content provided
  7. WHOIS data supports legitimacy and long-term operation
Technical notes

Notes

The website uses a combination of jQuery and modern JavaScript modules for search widgets, indicating a hybrid approach to frontend development. Hosting leverages Cloudflare DNS services, which likely improves performance and security. The site includes structured data (JSON-LD) for SEO enhancement and uses Google Tag Manager for analytics and marketing tracking. Consent management is robust, with scripts from Consent Manager ensuring GDPR compliance. The site is mobile-optimized with responsive design elements and accessible navigation menus. Performance is moderate, with potential for improvement through optimization of third-party scripts and resource loading. No CMS was explicitly detected, suggesting a custom or proprietary platform. Overall, the technical infrastructure supports a professional and scalable e-commerce platform.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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