EU-PATIENTEN.DE is a German government-affiliated platform operated by the GKV-Spitzenverband - Abteilung DVKA, serving as the national contact point for cross-border healthcare information between Germany and other EU countries. The website provides comprehensive information for patients, healthcare providers, and health insurers about planned and unplanned treatments both in Germany and abroad. It holds a strong market position as an official source for EU cross-border healthcare guidance. Technically, the site uses standard web technologies with a focus on accessibility, mobile optimization, and privacy-compliant analytics via Matomo. Security posture is solid with HTTPS enforcement and cookie consent mechanisms, though it lacks explicit security policy and incident response contact details. Overall, the site is trustworthy, professional, and well-aligned with its governmental healthcare mission.
Scanned ·
NIS2 and GDPR posture
GDPR outside view
43/ 100 · High
Checks completed
7of 7
NIS2 Art. 21(2)
a(a) Risk analysis and security policies: Not visible from outside
b(b) Incident handling: One indicator
c(c) Business continuity, backups and crisis management: Not visible from outside
d(d) Supply chain security: Not visible from outside
e(e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
f(f) Assessing the effectiveness of security measures: Not visible from outside
g(g) Cyber hygiene and security training: Not visible from outside
h(h) Cryptography and encryption: Partly checked
i(i) HR security, access control and asset management: One indicator
j(j) Multi-factor authentication and secured communications: Not visible from outside
Partly checked
One indicator
Not visible from outside
This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.
GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.
Priority findings
3 findings rated critical or high. Fix these first.
SSL/TLS
TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.
Critical
Unable to retrieve SSL certificate
Could not establish secure connection to retrieve certificate information
What to do: Check if the server is accessible and SSL/TLS is properly configured
GDPR outside view
These are the privacy signals visitors and data protection authorities look for under GDPR.
Critical
EU business without adequate privacy measures
EU businesses are subject to strict GDPR requirements
What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures
High
No Cookie Policy found
GDPR requires clear information about cookie usage
What to do: Add a dedicated cookie policy explaining cookie usage and purposes
This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.
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TLS certificates and expiry
DNS records
SPF, DKIM and DMARC
Security headers
GDPR and NIS2 posture
Exposed services
Third-party trackers
Security score drift
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Results by check
Each check with its score, findings and the evidence it collected.
How this score is calculated
The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.
Counted in this score
SSL/TLS
0
Security headers
80
Email security
70
DNS health
75
Network security
100
GDPR outside view
43
Average
61
Not counted
NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.
Findings that cap the score at 49
Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.
The certificate is not trusted by browsers
The website is not served over HTTPS
A database, remote desktop, file-sharing or Telnet service is reachable from the internet
The page loads a script from a compromised source
The domain registration has expired
SPF authorises every server to send mail as the domain
Partial scans
When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.
Risk levels
Critical0–25
High26–49
Medium50–75
Low76–100
Breach exposure
Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.
Dark web exposure
Add-on
Leaked records that mention eu-patienten.de, from OffSeq Breach.
No leaked records found
Breach holds no records for eu-patienten.de right now. New leaks arrive continuously, so monitoring on Breach alerts you if that changes.
Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.
Business context
Business profile
The platform targets patients insured in EU member states, healthcare providers, and statutory health insurers, offering detailed guidance on treatment options, cost coverage, and legal frameworks. Its business model is informational and service-oriented, supported by the GKV-Spitzenverband, a major German statutory health insurance association. The site benefits from partnerships with key healthcare organizations and maintains consistent branding and content quality. Its growth potential lies in expanding digital services and enhancing multilingual support. The partnership ecosystem includes recognized German healthcare bodies, reinforcing credibility and reach.
Security posture
The website demonstrates a mature security posture with enforced HTTPS, GDPR-compliant privacy and cookie policies, and use of self-hosted Matomo analytics to minimize third-party data exposure. No critical vulnerabilities or exposed sensitive data were detected in the HTML content. However, the absence of published security policies and incident response contacts represents a compliance gap. The site uses secure cookie attributes and clear consent mechanisms, reflecting good data protection practices. Recommendations include adding security headers, publishing a security policy, and establishing incident response contact channels to enhance transparency and readiness.
Recommendations
Publish a dedicated security policy page outlining security practices and commitments.
Provide clear incident response contact information such as security@ or abuse@ email addresses.
Implement additional HTTP security headers like Content-Security-Policy and X-Frame-Options.
Regularly review and update third-party scripts to mitigate potential vulnerabilities.
Consider publishing a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
Automated reading of the public site. Ratings are indicative.
Business
Company
GKV-Spitzenverband - Abteilung DVKA
Description
EU-PATIENTEN.DE ist eine wettbewerbsneutrale Plattform zur Information von Patienten und Gesundheitsdienstleistern rund um die grenzüberschreitende Gesundheitsversorgung zwischen Deutschland und dem EU-Ausland.
Key services
Information zu Behandlung in Deutschland, Information zu Behandlung im EU-Ausland, Informationen für Krankenkassen, Informationen für Gesundheitsdienstleister, Kontakt und Beratung
Clear privacy policy and data protection information
Analytics and tracking
Services
Matomo
Tracking level
moderate
Privacy practices
good
Advertising
Tracking pixels
Matomo
Transparency
basic
Site quality
Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high
Key observations
Website is a government-affiliated platform providing cross-border healthcare information.
Content is comprehensive and well-structured in German with English and easy language options.
Strong focus on patient information, healthcare providers, and insurers.
Cookie consent and privacy policies are implemented and GDPR compliant.
No signs of malicious or suspicious activity.
Use of Matomo analytics hosted on own domain enhances privacy compliance.
No visible security policy or incident response contact details.
No terms of service page found.
No social media links detected.
Technical notes
Notes
The website is built with standard HTML5, CSS3, and JavaScript technologies, incorporating deferred and asynchronous script loading for performance optimization. It uses Matomo analytics hosted on its own domain, enhancing privacy compliance. The site is mobile-optimized with responsive design and accessibility features such as hyphenation for German text. Hosting appears to be managed by or affiliated with the GKV-Spitzenverband infrastructure. Performance is moderate with no major issues detected. There is no evidence of a CMS or modern web frameworks, indicating a possibly custom or legacy platform. Opportunities exist to modernize the tech stack and improve security header implementation.
Standards and sources
Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.
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