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Security report for electricireland.ie

Electric Ireland · Energy · Ireland

Low risk. 1 critical or high finding in SSL/TLS.

Security score

83/100

Risk levelLow

0–100, higher is better. How it is calculated

Electric Ireland is a leading energy supplier in Ireland providing electricity and gas services to residential and business customers. Their website offers comprehensive information on price plans, smart meters, solar PV solutions, and customer support, reflecting a mature and customer-focused business model. The company targets Irish energy consumers with a broad portfolio of energy products and services. Technically, the website is built on the Sitefinity CMS platform, uses modern web technologies including Google Tag Manager and OneTrust for cookie consent, and demonstrates good mobile optimization and accessibility. Security-wise, the site enforces HTTPS, implements key security headers, and manages cookie consent effectively, though explicit security policies and incident response information are not prominently published. The absence of WHOIS data limits domain trust verification, but the website's professional presentation and comprehensive content suggest legitimacy. Overall, the site scores well on content quality, technical implementation, security posture, and privacy compliance, with room for improvement in business credibility transparency and security disclosures.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching electricireland.ie

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
90
Email security
75
DNS health
65
Network security
100
GDPR outside view
88
Average
83

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Electric Ireland operates in the energy sector, serving both residential and business markets in Ireland. Their business model centers on energy supply, smart metering, and renewable energy solutions such as solar PV and EV chargers. The company maintains a strong market position as a major energy provider in Ireland, supported by a well-structured website offering clear navigation and detailed product information. Their partnership ecosystem includes related domains for customer account management and rewards programs. The company leverages digital marketing and analytics tools to engage customers and optimize service delivery. Growth indicators include promotional offers and a focus on net zero and sustainability initiatives. Strategic observations suggest a focus on customer experience and digital transformation, though enhanced transparency on security and compliance could strengthen trust further.

Security posture

The website demonstrates a solid security posture with HTTPS enforced and multiple security headers in place, including HSTS, CSP, and X-Frame-Options. Cookie consent is managed via OneTrust with mechanisms to update cookie expiration and user preferences, indicating GDPR compliance. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of a publicly accessible security policy, incident response plan, or vulnerability disclosure program limits transparency and preparedness visibility. The presence of a Data Protection Officer contact email is a positive compliance indicator. Recommendations include publishing explicit security policies, establishing a vulnerability disclosure channel, and enhancing incident response communication to improve security maturity and stakeholder confidence.

Recommendations

  1. Publish a dedicated security policy and incident response information on the website.
  2. Implement and publicize a vulnerability disclosure program or security.txt file.
  3. Enhance visibility and accessibility of Data Protection Officer contact details.
  4. Regularly audit and update third-party scripts and libraries to mitigate vulnerabilities.
  5. Increase transparency on certifications, compliance frameworks, and security best practices.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Electric Ireland
Description
Electric Ireland provides electricity and gas services for residential and business customers in Ireland, offering various price plans, smart meters, solar PV solutions, and customer support.
Key services
Electricity price plans, Gas price plans, Dual fuel plans, Smart meters, Solar PV for homes, EV home chargers, Customer support services
Content quality
excellent
Branding
consistent

Technology

Stack
Google Tag Manager, OneTrust Cookie Consent, Sitefinity CMS, Bootstrap (implied by classes), SVG icons
Frameworks
Sitefinity
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with expiration management
  • No exposed sensitive data in HTML
  • Use of security headers

Analytics and tracking

Services
Google Analytics (via Google Tag Manager)
Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
OneTrust Cookie Consent
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and navigation.
  2. Strong privacy and cookie consent mechanisms implemented.
  3. No WHOIS data available to verify domain registration details.
  4. Use of modern technologies and CMS (Sitefinity).
  5. Good security posture with HTTPS and security headers.
  6. No visible contact emails or phone numbers in provided HTML snippet; likely present on contact page.
  7. No explicit security policy or incident response info found on main pages.
  8. No vulnerability disclosure or security.txt found.
  9. Content is safe and appropriate for general audiences.
Technical notes

Notes

The website is built on the Sitefinity CMS platform, utilizing modern web technologies such as Google Tag Manager for analytics and OneTrust for cookie consent management. The site employs SVG icons and responsive design techniques, ensuring good mobile optimization and accessibility. Performance appears moderate, with potential for optimization in loading speed. SEO best practices are observed with proper meta tags and Open Graph data. The technical infrastructure supports a professional and user-friendly experience, though hosting provider details were not identified. Opportunities exist to enhance technical documentation, security disclosures, and performance tuning to further strengthen the digital maturity and resilience of the platform.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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