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Security report for doktor24.se

Doktor24 Healthcare AB · Healthcare · Sweden

High risk. 8 critical or high findings in GDPR outside view, SSL/TLS and 1 other check.

Security score

34/100

Risk levelHigh

0–100, higher is better. How it is calculated

Doktor24 Healthcare AB operates a comprehensive digital healthcare platform in Sweden, offering online doctor and psychologist consultations, prescription renewals, and vaccination services in partnership with pharmacies such as Apoteket. The website is professionally designed with excellent content quality, targeting patients seeking convenient healthcare access. The technical infrastructure leverages modern web technologies including JavaScript, CSS, Google Tag Manager, and OneTrust for cookie consent, hosted on a WordPress CMS platform. Mobile optimization and accessibility are well implemented, providing a seamless user experience across devices. Security posture is strong with HTTPS enforcement, multiple security headers, and no visible vulnerabilities or exposed sensitive data. Privacy compliance is robust, featuring a detailed privacy policy, cookie consent mechanisms, and GDPR adherence. Business credibility is supported by certifications such as CE, ISO 14001, ISO 9001, and LegitScript approval, alongside customer testimonials and clear trust indicators. Overall, Doktor24 presents a trustworthy and mature digital healthcare service with a solid market position in Sweden.

Scanned

NIS2 and GDPR posture

GDPR outside view
15/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

8 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

Need hands-on remediation? Email guard@offseq.com

Keep watching doktor24.se

This scan found 24 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
15
Email security
70
DNS health
65
Network security
40
GDPR outside view
15
Average
34

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention doktor24.se, from OffSeq Breach.

No leaked records found

Breach holds no records for doktor24.se right now. New leaks arrive continuously, so monitoring on Breach alerts you if that changes.

Monitor on Breach (opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Doktor24 is positioned as a leading digital healthcare provider in Sweden, leveraging partnerships with established pharmacies and healthcare entities. Their business model focuses on providing accessible healthcare services digitally, including vaccination at physical pharmacy locations. The company targets a broad patient demographic, including adults and seniors, with services available 24/7. Revenue streams likely include consultation fees, vaccination services, and prescription renewals. The website content and structure indicate a mature digital presence with strategic use of marketing and analytics tools. The partnership ecosystem includes Apoteket and certification bodies, enhancing market trust. Growth indicators include a well-maintained blog, app availability, and extensive service offerings. Strategic observations suggest continued investment in digital health innovation and customer experience.

Security posture

Doktor24 demonstrates a mature security posture with enforced HTTPS, comprehensive cookie consent management via OneTrust, and use of security headers such as Content-Security-Policy and Strict-Transport-Security. No exposed sensitive data or vulnerable libraries were detected in the website content. However, the absence of a dedicated security policy or incident response contact information represents a compliance gap. There is no published vulnerability disclosure or security.txt file, which could enhance transparency and trust. Overall, the security culture appears strong, but formalizing incident response and disclosure policies is recommended to align with best practices and regulatory expectations.

Recommendations

  1. Publish a dedicated security policy page outlining security measures and user guidance.
  2. Provide clear incident response contact channels such as security@ or abuse@ email addresses.
  3. Implement and publish a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Regularly review and update cookie and privacy policies to maintain GDPR compliance.
  5. Enhance transparency by detailing data retention policies and third-party data sharing practices.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Doktor24 Healthcare AB
Description
Träffa läkare, sjuksköterskor och psykologer digitalt, dygnet runt. När du behöver vaccinera dig hjälper vi dig på ett apotek nära dig.
Key services
Digital doctor visits, Psychologist consultations, Vaccination services, Prescription renewal
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, CSS, HTML5, Google Tag Manager, OneTrust Cookie Consent, IterateHQ
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with granular controls
  • No exposed sensitive data in HTML
  • Use of security headers

Analytics and tracking

Services
Google Analytics, IterateHQ
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Google Analytics (gtag), IterateHQ
Marketing tools
OneTrust Cookie Consent, IterateHQ
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website provides comprehensive digital healthcare services in Sweden.
  2. Strong privacy and cookie consent mechanisms implemented.
  3. Multiple certifications and trust seals displayed.
  4. No signs of blocking or WAF interference.
  5. Good use of modern web technologies and analytics.
  6. No exposed sensitive data or obvious vulnerabilities detected.
Technical notes

Notes

The website is built on WordPress CMS with a modern front-end stack including JavaScript modules and CSS optimizations. It uses Google Tag Manager and OneTrust for analytics and cookie management, respectively, and integrates IterateHQ for user engagement. The site is mobile-optimized with responsive design and accessibility features such as skip links and ARIA labels. Performance is moderate, with preloading of fonts and asynchronous loading of scripts. No major technical debt or outdated libraries were detected. Hosting provider details are not explicitly identified. Opportunities exist to improve technical SEO by enhancing structured data and adding more detailed meta tags. Overall, the technical infrastructure supports a robust and user-friendly digital healthcare platform.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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