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Security report for doctoralia.cl

Doctoralia · Healthcare · Chile

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

75/100

Risk levelMedium

0–100, higher is better. How it is calculated

Doctoralia Chile is an online healthcare platform that enables users to find medical specialists, read patient reviews, and book medical appointments both for in-person visits and online consultations. The platform is part of the Docplanner group, a recognized international healthcare technology company. The website targets Chilean patients and offers a wide range of medical specialties and services, emphasizing ease of use and accessibility. Technically, the site employs modern web technologies including Vue.js, Algolia search, Google Analytics, and HubSpot marketing tools, providing a responsive and interactive user experience. Security posture is strong with HTTPS enforcement and standard security headers, though cookie consent mechanisms could be improved to enhance privacy compliance. The absence of WHOIS data limits domain registration trust assessment, but the overall branding and content quality indicate a legitimate and professional service. Strategic recommendations include enhancing privacy consent transparency, publishing security policies, and adding vulnerability disclosure information to strengthen trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
50/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook

      What to do: Document all third-party data sharing in your privacy policy

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching doctoralia.cl

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
55
Email security
82
DNS health
85
Network security
100
GDPR outside view
50
Average
75

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Doctoralia holds a strong market position in Chile as a leading healthcare appointment booking platform, leveraging its parent company Docplanner's international presence. Its business model focuses on connecting patients with healthcare providers through an online marketplace, generating revenue likely from premium listings and appointment facilitation. The platform targets a broad patient demographic seeking convenient access to medical specialists and online consultations. The ecosystem includes partnerships with technology providers and marketing platforms, supporting growth and user engagement. The website's comprehensive specialty listings and geographic coverage demonstrate a mature service offering. However, direct contact information is limited on the public site, suggesting a focus on user registration and platform engagement for communication. The company benefits from trust signals such as patient reviews and social media presence but could improve transparency around data protection and incident response.

Security posture

The website demonstrates a mature security posture with HTTPS enforced and multiple security headers implemented, reducing risks of common web attacks. Use of Google reCAPTCHA and secure storage practices indicate attention to protecting user data and preventing abuse. However, the lack of visible cookie consent banners and explicit security or incident response policies represents a compliance gap, especially under GDPR. No vulnerabilities or exposed sensitive data were detected in the HTML content. The absence of a vulnerability disclosure program or security.txt file limits external reporting channels for security issues. Overall, the platform appears secure but could enhance transparency and user trust by publishing detailed security policies and improving privacy consent mechanisms.

Recommendations

  1. Implement a visible cookie consent banner to comply with GDPR and improve user privacy transparency.
  2. Publish a dedicated security policy and incident response information page to enhance trust and compliance.
  3. Establish and publicize a vulnerability disclosure program or security.txt file to facilitate responsible reporting.
  4. Enhance accessibility features to meet higher standards and improve user experience for all audiences.
  5. Regularly audit and update third-party scripts and libraries to mitigate potential security risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Doctoralia
Description
Doctoralia is a healthcare platform that helps users find medical specialists in their city, read patient reviews, ask health experts questions, and book medical appointments online.
Key services
Doctor search by specialty and location, Online appointment booking, Patient reviews and ratings, Online medical consultations
Content quality
good
Branding
consistent

Technology

Stack
Google Tag Manager, Google Analytics, HubSpot, Algolia, Vue.js, Google reCAPTCHA, WebSockets
Frameworks
Vue.js
Platforms
Docplanner platform
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of reCAPTCHA
  • No exposed sensitive data in HTML
  • Secure session and local storage usage

Analytics and tracking

Services
Google Analytics, HubSpot
Tracking level
extensive
Privacy practices
basic

Advertising

Tracking pixels
Facebook Pixel, HubSpot
Marketing tools
HubSpot, Survicate, GetSiteControl
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive features.
  2. No WHOIS data available due to invalid domain name query; domain registration details unknown.
  3. Strong presence of third-party analytics and marketing tools.
  4. No explicit privacy or cookie consent banner visible despite GDPR compliance claims.
  5. No direct contact emails or phone numbers found on homepage; contact likely via registration or login.
  6. Website uses modern JavaScript frameworks and APIs for enhanced user experience.
  7. No security.txt or vulnerability disclosure page found.
  8. Content is in Spanish targeting Chilean users.
  9. No adult or questionable content detected.
  10. Branding and design are consistent and professional.
Technical notes

Notes

The website uses a modern technology stack including Vue.js for frontend interactivity, Algolia for search functionality, and integrates multiple third-party services such as Google Analytics, HubSpot, and Facebook Pixel for analytics and marketing. The site is served over HTTPS with appropriate security headers, indicating good security hygiene. Performance appears moderate with preconnect and preload hints for critical resources. Mobile optimization is good, with responsive design and adaptive navigation. SEO is supported by comprehensive meta tags, Open Graph data, and structured JSON-LD markup. No CMS was explicitly detected, suggesting a custom or proprietary platform. Hosting provider details are not evident from the HTML content. Overall, the technical implementation supports a robust and user-friendly healthcare platform, though opportunities exist to improve accessibility and privacy compliance features.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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