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Security report for doctify.com

Doctify · Healthcare · United Kingdom

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

69/100

Risk levelMedium

0–100, higher is better. How it is calculated

Doctify is a prominent online platform that enables patients to find and book healthcare providers, including specialists, clinics, and hospitals, supported by verified patient reviews and peer endorsements. The platform serves a large user base with over 30,000 experts and 50 million patient views globally, positioning itself as a trusted intermediary in the healthcare sector. Its business model focuses on enhancing transparency and trust in healthcare services by providing detailed provider profiles and facilitating appointment bookings. Technically, Doctify employs a modern web infrastructure leveraging React and Next.js frameworks, combined with Material-UI for a responsive and accessible user interface. The site integrates multiple analytics and marketing tools such as Google Tag Manager, Facebook Pixel, and LinkedIn Insight Tag, alongside a consent management platform to ensure GDPR compliance. The website demonstrates excellent performance, mobile optimization, and SEO practices. From a security perspective, Doctify enforces HTTPS with strong SSL configurations and implements essential security headers. It maintains user privacy through comprehensive cookie and privacy policies and employs a consent mechanism for data processing. No critical vulnerabilities or exposed sensitive data were detected, indicating a mature security posture. Overall, Doctify presents a low-risk profile with strong business credibility, technical sophistication, and privacy compliance. Strategic recommendations include publishing explicit security policies, establishing a vulnerability disclosure program, and enhancing transparency around data protection officer contacts to further strengthen trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching doctify.com

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

  • The complete analysis as a PDF you can cite
  • Email delivery with an unlock code
  • Lifetime access to this report

Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
15
Email security
70
DNS health
80
Network security
100
GDPR outside view
80
Average
69

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Doctify operates in the healthcare sector as a digital platform connecting patients with healthcare providers. Its competitive advantage lies in verified patient reviews and peer endorsements, which build trust and differentiate it from generic directories. The platform's revenue streams likely include provider subscriptions and sponsored listings. Target customers are patients seeking reliable healthcare options and providers aiming to enhance their online reputation. The company shows growth indicators through extensive provider listings and international presence. Partnerships with healthcare organizations and integration with referral platforms like WPA indicate a robust ecosystem. The business emphasizes transparency, patient experience, and provider engagement as core operational pillars.

Security posture

Doctify exhibits a strong security maturity level with enforced HTTPS, comprehensive security headers, and a GDPR-compliant consent management system. The absence of exposed credentials or vulnerable libraries in the analyzed content suggests good maintenance practices. However, the lack of publicly available security policies or incident response information indicates room for improvement in transparency and preparedness. Data protection practices align with regulatory requirements, but explicit contact channels for security incidents are not provided. The security culture appears proactive but could benefit from formalized disclosure and response mechanisms.

Recommendations

  1. Publish a dedicated security policy and incident response plan on the website.
  2. Implement and publicize a vulnerability disclosure program or security.txt file.
  3. Provide clear contact information for the Data Protection Officer or security team.
  4. Regularly review and update third-party scripts and dependencies to mitigate vulnerabilities.
  5. Enhance user trust by detailing data retention policies and security certifications.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Doctify
Description
Find and book the best healthcare providers on Doctify. Read verified patient reviews and book your appointments with confidence
Key services
Healthcare provider search, Booking appointments, Verified patient reviews, Provider profile management
Content quality
excellent
Branding
consistent

Technology

Stack
React, Next.js, Material-UI, Google Tag Manager, Facebook Pixel, LinkedIn Insight Tag, InMobi CMP
Frameworks
Next.js, Material-UI
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • Consent management platform for GDPR
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics (via GTM), Facebook Analytics, LinkedIn Analytics
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
InMobi
Tracking pixels
Facebook Pixel, LinkedIn Insight Tag
Marketing tools
Facebook Pixel, LinkedIn Insight Tag
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive features
  2. Strong focus on healthcare provider discovery and patient reviews
  3. Comprehensive use of modern web technologies and frameworks
  4. Robust privacy and cookie management with GDPR compliance
  5. Active social media presence and marketing integration
  6. No critical security issues detected
  7. Clear business and contact information provided
  8. Extensive data on specialties, providers, locations, and reviews
Technical notes

Notes

The website is built on a modern, scalable infrastructure using React and Next.js, ensuring fast loading times and excellent mobile responsiveness. Material-UI provides a consistent and accessible design system. Integration with multiple analytics and marketing platforms supports data-driven decision-making. The use of a consent management platform demonstrates attention to privacy regulations. No significant technical debt or performance bottlenecks were identified. Opportunities exist to improve hosting transparency and implement advanced security monitoring tools to further reduce operational risks.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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