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Security report for doctena.com

Doctena · Healthcare · Luxembourg

High risk. 18 critical or high findings in Network security, Security headers and 2 other checks.

Security score

49/100

Risk levelHigh

0–100, higher is better. How it is calculated

Doctena operates as a healthcare-focused online appointment booking and visibility platform targeting doctors and healthcare providers primarily in Luxembourg and surrounding regions. The company offers a comprehensive online agenda tool that enables 24/7 patient appointment booking, integrates with medical software, and provides local customer support. The website demonstrates a mature digital presence with multilingual support, professional branding, and extensive customer testimonials, positioning Doctena as a trusted partner in the healthcare sector with over 12 years of market presence. Technically, the website is built on WordPress using the Avada theme, enhanced with performance optimizations via WP Rocket, and integrates multiple marketing and analytics tools including HubSpot, Google Tag Manager, Matomo, and Facebook Pixel. The site is well-optimized for SEO and mobile responsiveness, with proper security headers and HTTPS enforced, reflecting a strong digital infrastructure. From a security perspective, the site employs best practices such as reCAPTCHA Enterprise for form protection and comprehensive security headers. However, the absence of explicit privacy and cookie policies, lack of visible incident response or vulnerability disclosure information, and missing WHOIS domain registration data introduce some trust and compliance concerns. These gaps suggest areas for improvement in transparency and regulatory adherence. Overall, Doctena presents a professional and trustworthy online platform with robust technical implementation and a clear business focus. Addressing privacy compliance and domain registration transparency would further enhance its security posture and business credibility.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

18 findings rated critical or high. Fix these first.

  1. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • Critical

      Critical Service Exposed: Telnet

      Port 23 (Telnet) is publicly accessible - Telnet - Unencrypted remote access

      What to do: Immediately restrict access to Telnet using firewall or VPN

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
    • Critical

      Critical Service Exposed: SMB

      Port 445 (SMB) is publicly accessible - SMB - Windows file sharing, high risk

      What to do: Immediately restrict access to SMB using firewall or VPN

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
    • Critical

      Critical Service Exposed: MSSQL

      Port 1433 (MSSQL) is publicly accessible - MSSQL - Database server

      What to do: Immediately restrict access to MSSQL using firewall or VPN

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
    • Critical

      Critical Service Exposed: Oracle

      Port 1521 (Oracle) is publicly accessible - Oracle - Database server

      What to do: Immediately restrict access to Oracle using firewall or VPN

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
    • Critical

      Critical Service Exposed: MySQL

      Port 3306 (MySQL) is publicly accessible - MySQL - Database server

      What to do: Immediately restrict access to MySQL using firewall or VPN

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection

Need hands-on remediation? Email guard@offseq.com

Keep watching doctena.com

This scan found 32 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
30
Email security
82
DNS health
85
Network security
0
GDPR outside view
65
Average
56
After the cap
49

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet · found on this site
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention doctena.com, from OffSeq Breach.

Total records
217
Employees
0
Customers
217
Third parties
0
Weak passwords
12%

6 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for doctena.com.

Select it in the checkout above.

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Doctena is positioned as a specialized service provider in the healthcare sector, focusing on appointment scheduling and visibility enhancement for medical professionals. Its business model revolves around SaaS offerings that streamline practice management and patient engagement. The company leverages partnerships with marketing and analytics platforms to optimize customer acquisition and retention. The presence of multilingual support and regional targeting indicates a strategic approach to market expansion in European healthcare markets. Testimonials and review metrics highlight strong customer satisfaction and brand trust. The lack of explicit company registration details and domain WHOIS data suggests a need for improved corporate transparency to support growth and regulatory compliance.

Security posture

The website demonstrates a solid security foundation with HTTPS enforcement, modern security headers, and integration of advanced bot protection via Google reCAPTCHA Enterprise. The use of secure third-party services for analytics and marketing is well-managed. However, the absence of published privacy policies, cookie consent mechanisms, and incident response contacts indicates gaps in compliance with GDPR and best security practices. The missing WHOIS data raises questions about domain registration transparency, which could impact trust. No vulnerabilities or exposed sensitive data were detected in the analyzed content. Overall, the security posture is good but could be strengthened by enhancing privacy disclosures and incident management transparency.

Recommendations

  1. Publish a comprehensive privacy policy and cookie policy clearly accessible on the website to improve GDPR compliance.
  2. Implement a visible cookie consent mechanism to inform users and obtain consent for tracking technologies.
  3. Provide terms of service and security policy documents to enhance transparency and legal clarity.
  4. Establish and publish incident response contact information and consider adding a security.txt file for vulnerability disclosure.
  5. Investigate and resolve the missing WHOIS domain registration data to improve domain trustworthiness and legitimacy.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Doctena
Description
Optimise your time management with Doctena's Online Agenda. Allow patients to book appointments 24/7. Increase your visibility and reduce no-shows.
Key services
Online appointment booking 24/7, Visibility tool for healthcare providers, Customer support, Integration with medical tools and software
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, Avada Theme, Yoast SEO Premium, WPML (multilingual plugin), HubSpot Forms, Google Tag Manager, Matomo Analytics, Facebook Pixel, Google reCAPTCHA Enterprise, WP Rocket (performance optimization)
Frameworks
WordPress CMS
Platforms
Web
Performance
fast
Mobile
excellent
Accessibility
good
SEO
excellent

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of reCAPTCHA Enterprise
  • Security headers present
  • No exposed sensitive data found
  • Secure forms with HubSpot integration

Analytics and tracking

Services
Matomo, Google Analytics (via Google Tag Manager), HubSpot Analytics
Tracking level
extensive
Privacy practices
basic

Advertising

Ad networks
Google Ads (AW-11438894443), Facebook Ads
Tracking pixels
Facebook Pixel, Matomo Analytics
Marketing tools
HubSpot Marketing, CookieFirst Consent Management
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design
  2. No WHOIS data available for domain, which is unusual for a commercial site
  3. No explicit privacy or cookie policy pages found in the provided content
  4. Multiple external marketing and analytics services integrated
  5. Strong branding and consistent multilingual support via WPML
  6. Contact available only via forms, no explicit email or phone numbers found
  7. Security headers and HTTPS are properly configured
  8. No signs of adult or questionable content
  9. No visible security incident response or vulnerability disclosure information
Technical notes

Notes

The website is built on a mature WordPress CMS platform using the Avada theme, enhanced with WP Rocket for performance optimization. It integrates multiple third-party services including HubSpot for forms and marketing automation, Matomo and Google Tag Manager for analytics, and Facebook Pixel for advertising. The site is multilingual via WPML, supporting various European languages and regions. Security is reinforced with HTTPS, security headers, and Google reCAPTCHA Enterprise. The site shows excellent mobile optimization, SEO best practices, and accessibility features. No technical errors or broken elements were detected in the content. Opportunities exist to improve privacy compliance and domain registration transparency to reduce technical and reputational risks.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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