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Security report for daikin.co.za

Daikin · Energy · South Africa

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

Daikin South Africa operates a professional and comprehensive website focused on residential air conditioning, heating, and air purification solutions. The company positions itself as a market leader in energy-efficient climate control products tailored for South African homes and small offices. The website offers product information, dealer locator services, and educational content about energy savings and environmental impact. Technically, the site is built on Adobe Experience Manager, leveraging modern web technologies and analytics tools such as Matomo and Google Tag Manager. Security posture is strong with HTTPS enforced and cookie consent mechanisms in place, though explicit security headers could be improved. Privacy compliance is well addressed with accessible privacy and cookie policies. The absence of public WHOIS data suggests privacy protection, which is typical for corporate domains. Overall, the website reflects a mature digital presence with good user experience and trustworthiness.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, LinkedIn, YouTube

      What to do: Document all third-party data sharing in your privacy policy

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching daikin.co.za

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
79
Security headers
55
Email security
75
DNS health
65
Network security
100
GDPR outside view
65
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Daikin's South African branch targets residential customers seeking HVAC solutions, emphasizing energy efficiency and air quality. The business model includes direct sales through a trusted dealer network and online engagement via quotes and contact forms. The company leverages its global brand reputation and localizes content for the South African market. The website's content strategy includes educational articles and product highlights to support customer decision-making. The use of advanced CMS and analytics indicates a commitment to digital maturity and customer insights. No direct contact emails or phone numbers are publicly displayed, suggesting a controlled communication channel via forms and dealer contacts.

Security posture

The website demonstrates a solid security foundation with HTTPS and cookie consent mechanisms. Use of reputable analytics and marketing scripts is evident, though explicit security headers like Content-Security-Policy and X-Frame-Options are not clearly present in the HTML source. No vulnerabilities or exposed sensitive data were detected. The lack of a published security policy or incident response contact is a minor gap. Overall, the security posture is good but could be enhanced by publishing security policies and implementing additional HTTP security headers.

Recommendations

  1. Implement and verify HTTP security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection against common web attacks.
  2. Publish a clear security policy and incident response contact information to improve transparency and trust.
  3. Consider adding direct company contact emails and phone numbers on the website for improved customer support accessibility.
  4. Regularly audit third-party scripts and tracking tools to ensure they do not introduce vulnerabilities or privacy risks.
  5. Enhance SEO by ensuring all images have descriptive alt text and meta tags are fully optimized.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Daikin
Description
Explore our innovative solutions for heating, cooling, and air purification, and find the perfect system for your lifestyle.
Key services
Air conditioners, Air-to-air heat pumps, Air purifiers, Dealer locator, Customer support and quotes
Content quality
good
Branding
consistent

Technology

Stack
Adobe Experience Manager (AEM), Matomo Analytics, Google Tag Manager, Trustpilot widget, JavaScript, CSS, HTML5
Frameworks
Adobe Helix RUM
Platforms
Adobe AEM Cloud
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent modal with opt-in/out
  • No exposed sensitive data in HTML
  • Use of trusted analytics and marketing scripts

Analytics and tracking

Services
Matomo, Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Matomo, Trustpilot
Marketing tools
Trustpilot widget
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured
  2. Content is focused on residential HVAC and air purification solutions
  3. No WHOIS data available publicly, indicating privacy protection
  4. Cookie consent and privacy policy are implemented and accessible
  5. No direct contact emails or phone numbers found on main page; contact via forms
  6. Use of modern analytics and marketing tools
  7. No security or WAF blocking detected
  8. No explicit or adult content present
Technical notes

Notes

The website is built on Adobe Experience Manager, a robust enterprise CMS platform, hosted on Adobe's cloud infrastructure. It uses modern JavaScript libraries and asynchronous loading for performance optimization. Analytics are handled via Matomo and Google Tag Manager, indicating a focus on data-driven insights. The site is mobile responsive with good accessibility features such as skip links and ARIA roles. Performance is moderate, with room for improvement in loading times and image optimization. The technical stack is modern and well-maintained, supporting a professional user experience.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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