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Security report for crowneplazasurfersparadise.com.au

Xgenesis Management Pty Ltd · Hospitality · Australia

High risk. 8 critical or high findings in Email security, Security headers and 3 other checks.

Security score

48/100

Risk levelHigh

0–100, higher is better. How it is calculated

Crowne Plaza Surfers Paradise is a well-established hospitality business offering premium accommodation, dining, event, and wedding services on the Gold Coast, Australia. The website reflects a professional brand presence under the InterContinental Hotels Group umbrella, targeting leisure and business travelers. The site provides comprehensive information about rooms, offers, and facilities, supported by clear contact details and social media integration. Technically, the website is built on WordPress with modern plugins and tracking tools, hosted behind Cloudflare DNS services. Security measures include HTTPS and Google reCAPTCHA on forms, though some security headers and privacy compliance mechanisms are lacking. Overall, the site demonstrates a solid business and technical foundation with room for improvement in security and privacy transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

8 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching crowneplazasurfersparadise.com.au

This scan found 27 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
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  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
15
Email security
60
DNS health
65
Network security
20
GDPR outside view
53
Average
48

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The business operates in the hospitality sector with a medium-sized footprint, leveraging the Crowne Plaza brand and IHG Rewards Club to attract customers. Its market position is strong in the Gold Coast region, offering diverse services from accommodation to events and weddings. The business model focuses on direct bookings, promotions, and loyalty programs. The website supports this with clear navigation, exclusive offers, and integrated marketing tools. Partnerships with IHG and presence on social media enhance brand visibility and customer engagement. No suspicious or conflicting information was found in domain registration or website content, indicating a trustworthy operation.

Security posture

The website employs HTTPS and Cloudflare DNS, which provide a baseline of security. Google reCAPTCHA integration helps mitigate spam on forms. However, the absence of key security headers such as Content-Security-Policy and Strict-Transport-Security reduces the overall security posture. No explicit security or incident response policies are published, which could hinder transparency and readiness in case of security incidents. Privacy compliance is partial, with a privacy policy present but no cookie consent mechanism detected. No vulnerabilities or exposed sensitive data were found in the HTML content. The security score is moderate, with recommendations to enhance headers and privacy controls.

Recommendations

  1. Implement comprehensive security headers including CSP, HSTS, X-Frame-Options, and X-XSS-Protection.
  2. Add a cookie consent banner and detailed cookie policy to improve privacy compliance.
  3. Publish a dedicated security policy and incident response contact information to enhance transparency.
  4. Regularly audit and update all plugins and third-party scripts to mitigate vulnerabilities.
  5. Enhance accessibility features and conduct periodic performance optimizations for better user experience.

Contact details published on the site

Addresses
Legal name
Xgenesis Management Pty Ltd
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Xgenesis Management Pty Ltd
Description
Situated in a beautiful beachside location just one hour drive south of Brisbane, the iconic Crowne Plaza Surfers Paradise is a hotel experience like no other. The hotel offers rooms and suites with ocean views, dining options, meeting and event spaces, wedding venues, and exclusive offers. It targets leisure and business travelers seeking accommodation on the Gold Coast.
Key services
Accommodation, Dining, Meeting and event venues, Wedding services, Exclusive offers and promotions
Content quality
good
Branding
consistent

Technology

Stack
WordPress, Yoast SEO plugin, jQuery, Tiny Slider (tns), Google reCAPTCHA, Google Tag Manager, Google Analytics, Crazy Egg
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
70/100
Good practices seen
  • HTTPS enabled
  • Google reCAPTCHA on forms
  • Use of Cloudflare DNS
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Crazy Egg
Tracking level
moderate
Privacy practices
basic

Advertising

Ad networks
Crazy Egg, Google Ads
Marketing tools
Crazy Egg
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professionally designed hospitality site for Crowne Plaza Surfers Paradise hotel.
  2. Content is rich with detailed service descriptions, offers, and contact information.
  3. Uses WordPress CMS with common plugins and modern JavaScript libraries.
  4. No visible security policy or incident response information published.
  5. No cookie consent banner or explicit cookie policy found.
  6. Contact forms use Google reCAPTCHA for spam protection.
  7. Social media presence on Facebook, Instagram, and Twitter.
  8. No suspicious or malicious content detected.
  9. WHOIS data and domain registration are consistent and legitimate.
Technical notes

Notes

The website is built on WordPress 6.6.2 with Yoast SEO plugin for search optimization. It uses jQuery, Tiny Slider for carousels, Google Analytics, Google Tag Manager, and Crazy Egg for analytics and user behavior tracking. Google reCAPTCHA v3 is implemented for spam protection on forms. Hosting is supported by Cloudflare DNS services, improving DNS resilience and potential CDN benefits. The site is mobile responsive with good navigation clarity and SEO meta tags. Performance is moderate with room for improvement in loading speed and accessibility compliance. No critical technical debt or outdated libraries were detected.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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