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Security report for confused.com

Confused.com · Finance · United Kingdom

Partial score · DNS & email only

75/100

0–100, higher is better. How it is calculated

Confused.com is a well-established UK-based insurance price comparison website founded in 1998. It offers consumers the ability to compare insurance products such as car, home, and travel insurance. The website is positioned as a key player in the UK insurance comparison market, targeting UK consumers seeking competitive insurance quotes. However, the current website content is inaccessible due to a Cloudflare security challenge page, limiting the ability to fully assess the site's content, policies, and user experience. The technical infrastructure includes Cloudflare as a hosting and security provider, with SSL enabled and good domain registration practices. Security posture is moderate but lacks visible security headers and published policies. Overall, the site appears legitimate and safe for general audiences but requires improvements in transparency and accessibility of privacy and contact information.

Scanned

NIS2 and GDPR posture

Checks completed
5of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching confused.com

This scan found 8 issues across 4 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

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Prices incl. 21% VAT. Secure checkout by Mollie; sold by SEQ SIA, Latvia.

Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Email security
85
DNS health
90
Network security
100
Average
88
After the cap
75

Not counted

  • Security headers: did not complete in this scan.
  • GDPR outside view: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Confused.com operates in the finance sector, specifically in insurance comparison services. Its business model revolves around lead generation and providing consumers with price comparisons to facilitate insurance purchases. The domain age and registration details support its credibility and market presence. The lack of accessible privacy and cookie policies and contact information may impact user trust and compliance with regulations such as GDPR. The company appears to have a large market presence in the UK but does not publicly disclose subsidiaries or parent company information in the accessible content. The partnership ecosystem and advertising practices could not be assessed due to content blocking.

Security posture

The website uses HTTPS with a good SSL configuration and is protected by Cloudflare, indicating a baseline security posture. However, the absence of DNSSEC and security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security reduces the overall security effectiveness. No incident response contacts or vulnerability disclosure policies are published. The site does not expose sensitive data in the accessible content, but the inability to analyze scripts and forms limits the assessment of potential vulnerabilities. The security score is moderate but could be improved by implementing recommended headers and publishing security policies.

Recommendations

  1. Enable DNSSEC to enhance DNS security and prevent spoofing.
  2. Publish comprehensive privacy, cookie, and terms of service policies accessible from the website footer or main navigation.
  3. Add clear contact information including support, sales, and security incident response emails and phone numbers.
  4. Implement and configure security headers such as Content-Security-Policy, X-Frame-Options, and Strict-Transport-Security.
  5. Ensure all third-party scripts and libraries are up to date and monitor for vulnerabilities regularly.
Site observations

Automated reading of the public site. Ratings are indicative.

Cloudflare detected. The HTML content indicates a Cloudflare security challenge page with title 'Just a moment...' and minimal content, blocking full access to the website. These observations may be incomplete. For a fuller analysis, contact guard@offseq.com.

Business

Company
Confused.com
Description
Confused.com is a UK-based price comparison website specializing in insurance products such as car, home, and travel insurance. It helps consumers compare prices and find suitable insurance policies.
Key services
Car insurance comparison, Home insurance comparison, Travel insurance comparison

Technology

Security

Observed score
30/100

Analytics and tracking

Site quality

Key observations

  1. Website content is blocked by Cloudflare security challenge page.
  2. No privacy, cookie, or terms of service policies found in accessible content.
  3. No contact information or forms detected in accessible content.
  4. SSL is enabled with good configuration.
  5. Domain is long-established and registered with a reputable registrar.
  6. No adult or explicit content detected; site is safe for general audiences.
  7. Technical and content quality analysis is limited due to blocked content.
Technical notes

Notes

The website is hosted behind Cloudflare, which provides CDN and security services. SSL is properly configured, ensuring encrypted communications. The HTML content is minimal and indicative of a Cloudflare challenge page, preventing full technical analysis of the tech stack, CMS, or performance. No explicit CMS or frameworks were detected in the accessible content. The site likely uses modern web technologies but this cannot be confirmed. Mobile optimization, accessibility, and SEO optimization cannot be assessed due to content blocking. The domain is well maintained with standard domain status flags preventing unauthorized changes.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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