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Security report for cloudbeds.com

Cloudbeds · Hospitality · N/a

Low risk. 3 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

84/100

Risk levelLow

0–100, higher is better. How it is calculated

Cloudbeds is a leading hospitality software platform offering a unified cloud-based solution for hotels, hostels, B&Bs, and short-term rentals worldwide. Founded in 2012, it provides a comprehensive suite of services including property management, payments, guest experience, channel management, and digital marketing. The platform is recognized with multiple industry awards and serves tens of thousands of lodging businesses across more than 150 countries. Technically, the website is built on WordPress with modern JavaScript libraries and integrates analytics and accessibility tools, reflecting a mature digital infrastructure. Security posture is strong with HTTPS and cookie consent mechanisms, though explicit security headers and incident response contacts could be improved. The absence of WHOIS domain registration data is a notable concern but does not detract from the overall professionalism and trustworthiness of the business. Strategic recommendations include enhancing security header implementation, publishing a vulnerability disclosure policy, and improving transparency on domain registration details.

Scanned

NIS2 and GDPR posture

GDPR outside view
80/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching cloudbeds.com

This scan found 13 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
65
Email security
100
DNS health
85
Network security
100
GDPR outside view
80
Average
84

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention cloudbeds.com, from OffSeq Breach.

Total records
7,913
Employees
14
Customers
7,767
Third parties
132
Weak passwords
5%

Latest record dated 2026-05-29 · 119 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for cloudbeds.com.

Select it in the checkout above.

Masked preview

  • –hotels.cloudbeds.com2026-05-29
  • –hotels.cloudbeds.com2026-05-21
  • –hotels.cloudbeds.com2025-11-13
  • –hotels.cloudbeds.com2025-10-14
  • –hotels.cloudbeds.com2025-09-16

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Cloudbeds operates in the hospitality technology sector with a SaaS business model targeting hoteliers and property managers. Its competitive advantages include a unified platform that integrates multiple operational and marketing tools, extensive partner integrations, and a strong customer support ecosystem including Cloudbeds University and community forums. The company leverages industry recognition and customer testimonials to reinforce market position. Growth indicators include continuous product updates, global reach, and a robust partner and ambassador program. The platform's flexibility and API-first architecture enable customization and scalability, appealing to a broad range of property types and sizes.

Security posture

The website demonstrates a good security maturity level with enforced HTTPS, cookie consent, and accessibility compliance tools. However, the lack of explicit security headers such as Content-Security-Policy and X-Frame-Options, absence of a published incident response contact or vulnerability disclosure policy, and missing WHOIS transparency represent gaps. These issues could impact trust and incident handling readiness. No vulnerabilities or exposed sensitive data were detected in the content. Overall, the security posture is solid but could benefit from enhanced transparency and formalized security policies.

Recommendations

  1. Implement and verify comprehensive security headers including CSP, X-Frame-Options, and X-Content-Type-Options.
  2. Publish a clear vulnerability disclosure policy and provide dedicated incident response contact information.
  3. Improve domain registration transparency or provide justification for privacy protection to enhance trust.
  4. Regularly audit third-party scripts and integrations for security risks.
  5. Enhance user privacy transparency by detailing data retention policies and cookie usage.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Cloudbeds
Description
Cloudbeds is the leading platform powering hospitality, serving tens of thousands of lodging businesses in more than 150 countries worldwide. The award-winning Cloudbeds Platform is designed to deliver 360-value to hoteliers, seamlessly integrating built-in and marketplace solutions that increase revenue, streamline operations, and delight guests into a unified system. Founded in 2012, Cloudbeds has been named a top PMS, Hotel Management System and Channel Manager (2021-2024) by Hotel Tech Report, World’s Best Hotel PMS Solutions Provider (2022) by World Travel Awards, and recognized in Deloitte’s Technology Fast 500 in 2023.
Key services
Property Management System (PMS), Payments processing, Guest Experience Software, Channel Manager, Booking Engine, Digital Marketing, API integrations, Customer support and onboarding
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress 6.6.2, jQuery 3.6.4, Slick.js, Google Tag Manager, Convert Experiences, ACSB accessibility app, intlTelInput.js
Frameworks
WordPress
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of Google Tag Manager with dataLayer events
  • Cookie consent mechanism present
  • Accessibility compliance tool loaded

Analytics and tracking

Services
Google Analytics (via GTM), Qualified
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Convert Experiences
Tracking pixels
Qualified
Marketing tools
Qualified
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and no blocking detected.
  2. Strong branding and consistent design throughout the site.
  3. Comprehensive hospitality software platform with multiple integrated solutions.
  4. Good use of modern web technologies and SEO best practices.
  5. Privacy and cookie policies are present with consent mechanisms.
  6. No direct company contact emails or phone numbers found in the provided content; contact primarily via forms and support portal.
  7. Social media presence is active with official accounts linked.
  8. No security.txt or explicit vulnerability disclosure policy found.
  9. WHOIS data is missing or unavailable, which reduces trustworthiness from a domain registration perspective.
Technical notes

Notes

The website is built on WordPress 6.6.2 with a modern tech stack including jQuery 3.6.4, Slick.js for sliders, and Google Tag Manager for analytics. Accessibility is enhanced via the ACSB app. The site uses deferred loading for scripts to optimize performance. SEO is well implemented with Yoast SEO plugin and structured data in JSON-LD format. Mobile optimization and responsive design are good. Hosting provider details are not explicit. Performance is moderate with room for improvement in loading speed and security header implementation. The technical infrastructure supports a scalable and flexible SaaS platform.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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