Clinical Companions is a healthcare-focused SaaS solution developed by Empath Labs Inc., designed to improve retention and engagement in pediatric clinical trials. The platform offers an interactive app that educates and supports children and their caregivers throughout the clinical trial process, aiming to reduce anxiety and improve patient experience. The company has received industry recognition, including the DIA Americas 2024 Inspire Award for Outstanding Contribution to Health. The website is professionally designed, mobile-optimized, and includes multimedia testimonials and detailed service descriptions. Privacy and cookie consent mechanisms are well implemented, reflecting a commitment to user data protection and GDPR compliance.
From a technical perspective, the website leverages modern web technologies including Webflow CMS, GSAP animations, Wistia video hosting, and Google Analytics for tracking. The site is hosted on Webflow's CDN, ensuring fast performance and good mobile responsiveness. Security posture is generally good with HTTPS enforced and no exposed sensitive data; however, the absence of security headers and explicit security policies suggests room for improvement. The WHOIS data for the domain is missing or the domain appears unregistered, which is unusual for a professional business and reduces trustworthiness somewhat.
Overall, the website presents a credible and professional business offering in the healthcare technology sector, with strong content quality and privacy compliance. The main risk factor is the unclear domain registration status, which should be verified to enhance trust. Strategic recommendations include adding security headers, publishing security and incident response policies, and clarifying domain ownership to improve business credibility and security posture.
Scanned ·
NIS2 and GDPR posture
GDPR outside view
88/ 100 · Low
Checks completed
7of 7
NIS2 Art. 21(2)
a(a) Risk analysis and security policies: Not visible from outside
b(b) Incident handling: One indicator
c(c) Business continuity, backups and crisis management: Not visible from outside
d(d) Supply chain security: Not visible from outside
e(e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
f(f) Assessing the effectiveness of security measures: Not visible from outside
g(g) Cyber hygiene and security training: Not visible from outside
h(h) Cryptography and encryption: Partly checked
i(i) HR security, access control and asset management: One indicator
j(j) Multi-factor authentication and secured communications: Not visible from outside
Partly checked
One indicator
Not visible from outside
This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.
GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.
Priority findings
4 findings rated critical or high. Fix these first.
Security headers
Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.
High
Missing X-Frame-Options header
Prevents clickjacking attacks
What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"
This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.
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TLS certificates and expiry
DNS records
SPF, DKIM and DMARC
Security headers
GDPR and NIS2 posture
Exposed services
Third-party trackers
Security score drift
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Results by check
Each check with its score, findings and the evidence it collected.
How this score is calculated
The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.
Counted in this score
SSL/TLS
57
Security headers
30
Email security
75
DNS health
80
Network security
100
GDPR outside view
88
Average
72
Not counted
NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.
Findings that cap the score at 49
Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.
The certificate is not trusted by browsers
The website is not served over HTTPS
A database, remote desktop, file-sharing or Telnet service is reachable from the internet
The page loads a script from a compromised source
The domain registration has expired
SPF authorises every server to send mail as the domain
Partial scans
When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.
Risk levels
Critical0–25
High26–49
Medium50–75
Low76–100
Breach exposure
Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.
Dark web exposure
Add-on
Leaked records that mention clinicalcompanions.com, from OffSeq Breach.
No leaked records found
Breach holds no records for clinicalcompanions.com right now. New leaks arrive continuously, so monitoring on Breach alerts you if that changes.
Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.
Business context
Business profile
Empath Labs Inc. positions Clinical Companions as an innovative solution in the pediatric clinical trial market, focusing on patient retention and engagement through educational and interactive tools. The business model is B2B SaaS targeting clinical trial sites and caregivers. The company leverages partnerships and industry recognition to build credibility. Revenue likely derives from per-patient and per-site pricing models, with custom pricing for larger trials. The website's integration with Empath Labs' main site indicates a broader ecosystem of healthcare technology solutions. Growth indicators include award recognition and detailed customer testimonials. The absence of phone contact suggests a digital-first sales approach. The company maintains a clean, consistent brand identity and targets a niche healthcare segment with specialized needs.
Security posture
The website demonstrates a moderate to good security maturity level. HTTPS is enforced, and cookie consent mechanisms comply with GDPR standards. Use of Sentry for error monitoring indicates proactive error and incident tracking. However, the lack of security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options is a notable gap. No explicit security or incident response policies are published, and no vulnerability disclosure or security.txt files are present. The missing WHOIS data for the domain raises concerns about domain ownership transparency. No vulnerabilities or exposed sensitive data were detected in the HTML content. Overall, the security posture is adequate for a marketing website but could be improved to meet higher compliance and trust standards.
Recommendations
Implement and enforce security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to mitigate common web attacks.
Publish a clear security policy and incident response plan on the website to enhance transparency and preparedness.
Establish a vulnerability disclosure program or security.txt file to encourage responsible reporting of security issues.
Verify and update domain WHOIS registration information to ensure transparency and improve trustworthiness.
Regularly audit third-party scripts and dependencies to identify and remediate potential vulnerabilities.
Automated reading of the public site. Ratings are indicative.
Business
Company
Empath Labs Inc.
Description
Clinical Companions is a tool to engage, educate, and retain pediatric clinical trial participants while creating world class experiences for caregivers and sites.
Webflow CMS, jQuery 3.5.1, GSAP 3.11.5, Wistia video player, Google Analytics (GA4), Sentry error tracking
Frameworks
Webflow, GSAP
Platforms
Webflow hosting
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good
Security
Observed score
85/100
Good practices seen
HTTPS enforced
Cookie consent with opt-in/out
No exposed sensitive data in HTML
Use of Sentry for error monitoring
Analytics and tracking
Services
Google Analytics (GA4), Wistia analytics
Tracking level
moderate
Privacy practices
good
Advertising
Tracking pixels
Wistia
Marketing tools
Wistia video analytics
Transparency
good
Site quality
Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high
Key observations
Website is fully accessible with rich content and multimedia
Professional healthcare SaaS product focused on pediatric clinical trial retention
Strong privacy and cookie consent implementation
No visible security headers detected in HTML source
No WHOIS data available, domain registration status unclear
Multiple external trusted domains used for hosting and analytics
No phone numbers found, only email contact and forms
No social media links detected
No terms of service page found
No explicit security or incident response policies published
Technical notes
Notes
The website is built on Webflow CMS, utilizing modern JavaScript libraries such as GSAP for animations and Wistia for video hosting. It uses jQuery 3.5.1 and integrates Google Analytics 4 for user tracking. Hosting is via Webflow's CDN, providing fast load times and excellent mobile optimization. The site includes accessibility considerations such as focus outlines and semantic HTML. SEO is supported by proper meta tags and structured content. The use of cookie consent banners and modals indicates compliance with privacy regulations. No major technical debt or deprecated technologies were detected. The site could benefit from adding security headers and further accessibility enhancements to improve overall technical robustness.
Standards and sources
Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.
Services and partners the site relies on, identified automatically from its content. Only domains with a clear business relationship are listed.
www.empathlabs.compartner · 95% confidenceParent or partner company website referenced multiple times and linked from Clinical Companions siteNot scanned
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