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Security report for citadele.lt

Citadele · Finance · Lithuania

Partial score · DNS & email only

74/100

0–100, higher is better. How it is calculated

Citadele is a well-established financial institution operating primarily in Lithuania and the Baltic region, offering a comprehensive range of banking services including consumer loans, payment cards, savings, insurance, and investment products. The website targets private and retail customers, providing a modern digital banking experience with clear navigation and product segmentation. The presence of structured data and social media integration supports its market presence and customer engagement. Technically, the site uses modern web technologies such as jQuery, Bootstrap, and Google Tag Manager, indicating a mature digital infrastructure. Performance and mobile optimization are good, though accessibility could be improved. Security posture is adequate with HTTPS and cookie consent mechanisms in place, but lacks visible security policies or incident response contacts. WHOIS data is unavailable, limiting domain trust verification, but the website content and branding strongly suggest legitimacy. Overall, the site is professional, user-friendly, and compliant with privacy regulations, though improvements in security transparency and accessibility are recommended.

Scanned

This is an earlier scan of citadele.lt. View the latest report

NIS2 and GDPR posture

GDPR outside view
25/ 100 · Critical
Checks completed
6of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, Twitter, LinkedIn, YouTube

      What to do: Document all third-party data sharing in your privacy policy

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching citadele.lt

This scan found 13 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
74
Email security
87
DNS health
85
Network security
100
GDPR outside view
25
Average
74

Not counted

  • Security headers: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Citadele operates in the banking and finance sector with a large organizational size and a broad portfolio of financial products tailored to retail customers. The business model focuses on digital banking services, loans, insurance, and investment products, supported by a parent company, CBL Group. The website reflects a strong market position with clear branding and consistent messaging. Partnerships with leasing and rewards platforms indicate a diversified service ecosystem. The company targets individual consumers and families, emphasizing convenience and modern financial solutions. Growth indicators include digital tools like loan calculators and mobile app support. The presence of multiple social media channels and partner domains enhances customer reach and trust.

Security posture

The website demonstrates a moderate security maturity level with HTTPS enforced and a cookie consent mechanism that aligns with GDPR requirements. However, there is no visible security policy, incident response information, or vulnerability disclosure program, which are important for transparency and customer trust. No security headers were detected in the provided data, and no vulnerable libraries or exposed sensitive data were found. The use of third-party analytics and advertising scripts is managed with user consent. Overall, the security posture is adequate for a banking website but could be strengthened by publishing explicit security policies, implementing security headers, and establishing a vulnerability disclosure channel.

Recommendations

  1. Publish a comprehensive security policy and incident response contact information on the website.
  2. Implement security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection.
  3. Establish a vulnerability disclosure program or security.txt file to encourage responsible reporting of security issues.
  4. Improve website accessibility features to meet compliance standards and enhance user experience for all users.
  5. Regularly audit and update third-party scripts and libraries to mitigate potential vulnerabilities.

Contact details published on the site

Addresses
Legal name
Citadele
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Citadele
Description
Citadele siekia įkvėpti žmones ir verslą plėtoti ekonomiką ir skatinti gerus pokyčius visame Baltijos regione.
Key services
Consumer loans, Payment cards, Savings and investments, Insurance, Leasing, Digital banking
Content quality
good
Branding
consistent

Technology

Stack
jQuery, Bootstrap, Google Tag Manager, Google Analytics, Slick Slider
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS usage (implied by https URLs)
  • Cookie consent banner with opt-in/out
  • No exposed sensitive data in HTML

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google Ads
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and navigation
  2. Strong focus on retail banking products and services
  3. Cookie consent mechanism implemented with clear user options
  4. Multiple social media and official partner links present
  5. No visible security policy or incident response information
  6. WHOIS data unavailable, limiting domain trust verification
  7. Use of modern web technologies and analytics tools
  8. Good SEO and metadata implementation
Technical notes

Notes

The website is built on a modern technology stack including jQuery, Bootstrap, and Google Tag Manager, with indications of October CMS as the content management system. The site uses responsive design techniques and includes SEO best practices such as meta tags and structured data in JSON-LD format. Performance is moderate, with some use of preloading fonts and asynchronous script loading. The site integrates multiple external services for analytics and advertising, managed through consent mechanisms. Technical risks include the lack of visible security headers and incomplete WHOIS data, which could impact trust and security posture. Opportunities exist to enhance performance, accessibility, and security transparency.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 71/100Medium23 findings · partial scanView report
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