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Security report for chaty.app

Chaty · Technology · N/a

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

71/100

Risk levelMedium

0–100, higher is better. How it is calculated

Chaty is a SaaS company providing an all-in-one chat widget solution that integrates multiple popular messaging platforms such as WhatsApp, Facebook Messenger, Telegram, and more. The platform targets website owners and e-commerce businesses seeking to enhance customer engagement and support through multi-channel communication. With over 300,000 websites using Chaty and a strong base of positive reviews, the company holds a solid market position in the customer communication technology sector. Technically, the website is built on WordPress and leverages modern JavaScript libraries and frameworks, ensuring a responsive and performant user experience across devices. The use of Google Tag Manager and other marketing pixels indicates a mature digital marketing infrastructure. Security-wise, the site enforces HTTPS and avoids exposing sensitive data, but lacks some advanced security headers and explicit incident response information. Privacy compliance is partially addressed with a comprehensive privacy policy and GDPR page, though cookie consent mechanisms are not evident. Overall, Chaty presents a professional, trustworthy, and technically sound online presence with room for improvement in security transparency and privacy controls.

Scanned

This is an earlier scan of chaty.app. View the latest report

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching chaty.app

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
30
Email security
75
DNS health
80
Network security
100
GDPR outside view
65
Average
71

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Chaty operates in the technology and e-commerce sectors, offering a SaaS product that simplifies customer communication by consolidating multiple chat platforms into a single widget. Its business model is subscription-based, targeting small to medium-sized businesses and website owners. The company benefits from a broad integration ecosystem including WordPress, Shopify, Wix, and other popular platforms, enhancing its market reach. The presence of a dedicated registration and login subdomain indicates a structured user management system. Partnerships with Premio.io and active social media channels support its brand visibility and customer engagement. The company’s growth is evidenced by a large user base and numerous positive reviews, positioning it competitively in the customer engagement tools market.

Security posture

The website demonstrates a good security posture with mandatory HTTPS and no visible exposure of sensitive information. However, it lacks several recommended security headers such as Content-Security-Policy and X-Frame-Options, which could mitigate risks like clickjacking and cross-site scripting. There is no publicly available security policy or incident response contact, which limits transparency and preparedness perception. The absence of a cookie consent mechanism may pose compliance risks under GDPR and similar regulations. No vulnerable or outdated libraries were detected in the provided content. Overall, the security maturity is moderate with opportunities to enhance trust and compliance through improved security practices and disclosures.

Recommendations

  1. Implement and enforce security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to strengthen defense against common web attacks.
  2. Add a visible cookie consent banner or mechanism to ensure compliance with GDPR and other privacy regulations.
  3. Publish a dedicated security policy and incident response contact information to improve transparency and readiness.
  4. Regularly audit third-party scripts and dependencies to avoid introducing vulnerabilities.
  5. Enhance privacy compliance by detailing data retention policies and user data handling practices.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Chaty
Description
Chaty enables customer communications by putting all your available platforms in one place — improving customer experience and increasing chances of conversion or sales.
Key services
Chat widget integration, Multi-channel chat buttons, Lead capture via contact forms, Advanced targeting and analytics
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, jQuery, AOS (Animate On Scroll), Slick Carousel, Google Tag Manager, GTranslate
Frameworks
WordPress
Platforms
WordPress, Shopify, Wix, BigCommerce, Square, Ecwid, Duda, Thinkific, Nuvemshop
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of Google Tag Manager for analytics

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Poptin, Chaty pixel
Marketing tools
Poptin
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a professional SaaS platform for chat widget integration.
  2. Strong user base and positive customer reviews.
  3. Good technical implementation with modern web technologies.
  4. Lacks explicit cookie consent mechanism despite GDPR policy presence.
  5. No visible security.txt or incident response contact information.
  6. No phone or email contact explicitly listed on main pages; contact form is primary contact method.
  7. Social media presence on Facebook, LinkedIn, Twitter (X), and YouTube.
  8. Uses multiple third-party scripts for analytics and marketing.
  9. No suspicious or malicious content detected.
Technical notes

Notes

The website is built on WordPress CMS with a modern front-end stack including jQuery, AOS for animations, and Slick Carousel for UI components. It uses Google Tag Manager and Poptin for analytics and marketing automation. The site is optimized for mobile devices with responsive design and accessibility considerations. Performance appears fast with optimized images and deferred script loading. The integration with multiple e-commerce and website platforms indicates a flexible and extensible architecture. Hosting details are not explicitly available, but the presence of WordPress and CDN usage suggests a standard managed hosting environment. Technical risks are minimal but could be further reduced by adopting advanced security headers and privacy controls.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 71/100Medium30 findingsView report
  2. 71/100Medium30 findingsView report
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