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Security report for chartbeat.com

Chartbeat · Media · N/a

Medium risk. 4 critical or high findings in SSL/TLS, Security headers and 1 other check.

Security score

58/100

Risk levelMedium

0–100, higher is better. How it is calculated

Chartbeat is a well-established company founded in 2004 that provides real-time website analytics and content optimization tools primarily for media publishers and content teams. The company positions itself as a trusted partner for newsrooms globally, offering intuitive analytics solutions to enhance audience engagement and content performance. The website reflects a mature digital presence with professional design, clear navigation, and comprehensive privacy and cookie consent mechanisms, indicating a strong commitment to user privacy and compliance. Technically, the site is built on WordPress, leveraging modern marketing and analytics tools such as HubSpot and Osano for cookie management and user tracking. The hosting infrastructure appears robust, utilizing AWS DNS services, and the site is secured with HTTPS and domain transfer protections. Security posture is solid, though there is room for improvement by enabling DNSSEC and publishing explicit security policies and incident response information. Overall, the website demonstrates high professionalism, trustworthiness, and compliance with privacy regulations, making it a reliable platform for its target audience.

Scanned

NIS2 and GDPR posture

GDPR outside view
68/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching chartbeat.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
25
Email security
75
DNS health
80
Network security
100
GDPR outside view
68
Average
58

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Chartbeat operates in the media sector, targeting publishers and content teams with SaaS-based analytics and optimization services. Its business model focuses on providing actionable real-time insights to improve content engagement and audience loyalty. The company enjoys a strong market position, evidenced by endorsements from major news organizations and a consistent brand presence. The website's integration with HubSpot suggests a sophisticated marketing and customer relationship management approach. While direct contact information is limited on the homepage, the presence of privacy and cookie policies reflects a mature compliance posture. The absence of terms of service and explicit security policies indicates potential areas for business process enhancement. No suspicious or unrelated domains were found linked, reinforcing the company's focused ecosystem.

Security posture

The website employs HTTPS with a valid SSL configuration and uses clientTransferProhibited status to prevent unauthorized domain transfers, indicating good domain security practices. Cookie consent is managed via Osano, ensuring compliance with GDPR and other privacy laws. However, the lack of DNSSEC implementation is a minor security gap. No explicit security policies, incident response contacts, or vulnerability disclosure mechanisms were found, which could be improved to enhance transparency and readiness. The use of third-party marketing and analytics scripts like HubSpot introduces moderate tracking but is balanced by clear consent mechanisms. No vulnerabilities or exposed sensitive data were detected in the analyzed content. Overall, the security posture is strong but could benefit from formalized security documentation and enhanced DNS security.

Recommendations

  1. Enable DNSSEC to improve DNS security and prevent spoofing.
  2. Publish a dedicated security policy and incident response page to increase transparency.
  3. Add a terms of service page to clarify user agreements and legal protections.
  4. Implement a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  5. Provide clear contact information for security incidents to facilitate communication.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Chartbeat
Description
Chartbeat provides solutions combining instant real-time insights, rich engagement data, and powerful optimization tools for media publishers
Key services
Real-time website analytics, Content optimization, Audience engagement insights
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, jQuery, HubSpot scripts, Osano cookie consent, Yoast SEO
Frameworks
WordPress
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enabled
  • Cookie consent mechanism
  • ClientTransferProhibited domain status

Analytics and tracking

Services
Chartbeat Analytics, HubSpot Analytics
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
HubSpot Ads Pixel
Marketing tools
HubSpot, Osano Cookie Consent
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website uses WordPress CMS with professional theme and plugins
  2. Comprehensive cookie consent and privacy policy present
  3. No explicit contact emails or phone numbers found on homepage
  4. Multiple external scripts from HubSpot and Osano for marketing and compliance
  5. No visible terms of service or security policy pages
  6. Strong branding and consistent design
  7. Trusted by many well-known media organizations as shown by logos
  8. No signs of adult or questionable content
  9. No WAF or blocking detected
Technical notes

Notes

The website is built on WordPress CMS with a custom child theme and uses modern web technologies including jQuery and HubSpot marketing and analytics scripts. The site is hosted on infrastructure using AWS DNS servers, indicating reliable hosting. Performance is moderate with good mobile optimization and accessibility features. SEO is enhanced by Yoast SEO plugin and proper meta tags including Open Graph and JSON-LD structured data. The site includes a comprehensive cookie consent mechanism via Osano, supporting privacy compliance. Technical debt appears low, but enabling DNSSEC and adding security-related documentation would improve the overall technical maturity and security posture.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 72/100Medium30 findingsView report
  2. 72/100Medium30 findingsView report
  3. 72/100Medium30 findingsView report
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