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Security report for carluccios.com

Carluccio's · Hospitality · United kingdom

Partial score · DNS & email only

75/100

0–100, higher is better. How it is calculated

Scanned

4 of 7 checks could not complete. The site may be unreachable or blocking automated scans, so the results below cover only what could be checked. Try a rescan later.

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
3of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

No critical or high findings. These medium findings are worth fixing next.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • Medium

      Missing Permissions-Policy header

      Controls browser features and APIs

      What to do: Implement a Permissions-Policy to restrict feature access

      • OWASP Secure Headers: OWASP Secure Headers Project recommends Permissions-Policy: accelerometer=(), autoplay=(), camera=(), cross-origin-isolated=(),…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Medium

      Privacy policy may not be GDPR compliant

      Privacy policy lacks explicit GDPR compliance elements

      What to do: Update privacy policy to explicitly address GDPR requirements and user rights

Keep watching carluccios.com

This scan found 5 issues across 2 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

Security headers
75
GDPR outside view
88
Average
82
After the cap
75

Not counted

  • SSL/TLS: did not complete in this scan.
  • Email security: did not complete in this scan.
  • DNS health: did not complete in this scan.
  • Network security: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Carluccio's holds a strong market position in the UK Italian food retail and hospitality sector, supported by its parent company Boparan Restaurant Group. The business model combines physical restaurant operations with a robust e-commerce platform, including subscription offerings that enhance customer retention. The company targets a niche audience passionate about Italian cuisine, leveraging digital marketing and social media to engage customers. The integration of multiple analytics and marketing platforms indicates a mature digital marketing strategy. The partnership with specialized ordering services and the parent group's backing provide operational stability and growth potential.

Security posture

The website exhibits a mature security posture with enforced HTTPS, use of security headers, and cookie consent mechanisms aligned with GDPR requirements. No exposed sensitive data or vulnerable libraries were detected in the analyzed content. However, the absence of a dedicated security policy page and incident response contact details limits the site's transparency and readiness to handle security incidents publicly. The extensive use of third-party scripts necessitates ongoing monitoring to mitigate supply chain risks. Overall, the security posture is good but could be enhanced by publishing security policies and vulnerability disclosure information.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and compliance.
  2. Provide clear incident response contact information (e.g., security@ or abuse@ email).
  3. Implement a vulnerability disclosure or security.txt file to encourage responsible reporting.
  4. Enhance visibility of company contact details including emails and phone numbers on the website.
  5. Regularly audit and update third-party scripts and integrations to minimize security risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Carluccio's
Description
Carluccio's is a retail and hospitality business offering Italian food, drinks, gifts, and meal hampers through an online shop and physical restaurants. They provide products such as Italian cakes, biscuits, coffee, wines, and gift hampers, targeting consumers interested in Italian cuisine and lifestyle.
Key services
Online retail of Italian food and drinks, Restaurant dining and table booking, Coffee subscription service, Gift hampers and gift cards
Content quality
good
Branding
consistent

Technology

Stack
Shopify, JavaScript, jQuery, GSAP, Swiper, Microsoft Clarity, Klaviyo, Convert Experiences, Recharge, Google Tag Manager, Facebook Pixel, Matomo Analytics
Frameworks
Shopify Liquid, Shopify Apps
Platforms
Shopify
Performance
fast
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent mechanism
  • No exposed sensitive data in HTML
  • Use of security headers

Analytics and tracking

Services
Google Analytics, Matomo Analytics, Microsoft Clarity, Klaviyo, Convert Experiences
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Bing Ads, Twitter Ads, Google Ads
Tracking pixels
Facebook Pixel, Matomo Analytics, Klaviyo, Microsoft Clarity, Convert Experiences
Marketing tools
Klaviyo, Recharge, Convert Experiences
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professionally designed Shopify e-commerce and restaurant site.
  2. Content is rich with product categories, menus, and subscription services.
  3. Privacy and cookie policies are present with consent mechanisms.
  4. No direct contact emails or phone numbers found on the homepage or header.
  5. Multiple third-party marketing and analytics tools are integrated.
  6. No visible security policy or incident response information.
  7. WHOIS data is unavailable, possibly due to privacy or domain registration issues.
  8. No WAF or blocking detected; site fully accessible.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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