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Security report for bwhhotelgroup.com

BWH Hotels · Hospitality · United States

Medium risk. 5 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

72/100

Risk levelMedium

0–100, higher is better. How it is calculated

BWH Hotels operates as a global hospitality network encompassing multiple hotel brands including WorldHotels Collection, Best Western Hotels & Resorts, and SureStay Hotels. The website serves as a central platform for hotel bookings, rewards program management, and brand information targeting travelers and hospitality clients worldwide. The site demonstrates a mature digital presence with integration of modern authentication via Okta, payment processing through Stripe, and comprehensive cookie consent management using OneTrust, reflecting a strong commitment to user privacy and security. However, the absence of WHOIS registration data for the domain www.bwhhotels.com raises concerns about domain legitimacy or registration status, which should be verified to ensure trustworthiness. Overall, the website is professionally designed, mobile-optimized, and provides a good user experience with clear navigation and relevant content.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      Third-party services without privacy policy

      Detected services: YouTube

      What to do: Document all third-party data sharing in your privacy policy

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching bwhhotelgroup.com

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
35
Email security
65
DNS health
85
Network security
100
GDPR outside view
65
Average
72

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The business is positioned as an enterprise-level hospitality network with a diversified portfolio of hotel brands, targeting a broad audience of travelers and hospitality industry stakeholders. The business model focuses on hotel brand management, customer loyalty programs, and direct bookings. The presence of multiple related domains such as bestwestern.com and worldhotels.com indicates a strong partnership ecosystem. The website's use of advanced technologies and compliance tools suggests a focus on digital maturity and regulatory adherence. However, the domain registration inconsistency could impact brand credibility if not addressed promptly.

Security posture

The website exhibits a strong security posture with HTTPS enforced, use of secure authentication via Okta, and cookie consent managed by OneTrust. Security headers are present, and no exposed sensitive data or vulnerable libraries were detected in the analyzed content. Input validation is implemented for critical fields such as credit card numbers. Nonetheless, the lack of a publicly available security policy, incident response information, and vulnerability disclosure mechanisms indicates areas for improvement in transparency and incident readiness. Enhancing these aspects would strengthen the overall security culture and user trust.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and compliance.
  2. Implement a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  3. Provide clear incident response contact information for security issues.
  4. Enhance website accessibility features to improve inclusivity.
  5. Regularly review and update third-party scripts and integrations to mitigate potential vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
BWH Hotels
Description
BWH Hotels is a global hospitality network comprised of three hotel companies: WorldHotels Collection, Best Western® Hotels & Resorts and SureStay® Hotels.
Key services
Hotel bookings, Rewards program, Hotel information and amenities
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, jQuery, Okta Sign-In Widget, Stripe payment integration, OneTrust cookie consent, YouTube iframe API, Tealium Tag Management
Frameworks
Adobe Experience Manager (AEM)
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of Okta for secure authentication
  • Use of OneTrust for cookie consent
  • No exposed sensitive data in HTML
  • Input validation on credit card fields

Analytics and tracking

Services
Tealium
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Tealium
Marketing tools
OneTrust, Tealium
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Professional hospitality website with multiple hotel brands under BWH Hotels.
  3. Strong use of modern authentication and consent management technologies.
  4. WHOIS data missing, domain may be unregistered or expired, requiring further verification.
  5. Good privacy and cookie compliance with OneTrust integration.
  6. No explicit or adult content detected; safe for general audiences.
Technical notes

Notes

The website is built on Adobe Experience Manager CMS, leveraging modern JavaScript libraries including jQuery and Okta Sign-In Widget for authentication. Payment processing is integrated via Stripe, and user privacy is managed through OneTrust cookie consent tools. The site loads multiple asynchronous scripts for analytics and user tracking, primarily using Tealium. Performance is moderate with good mobile optimization and SEO practices. The technical infrastructure is robust but could benefit from improved accessibility compliance and hosting provider transparency. No critical technical debt or vulnerabilities were identified in the provided content.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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