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Security report for bitso.com

Bitso · Finance · Mexico

Low risk. 3 critical or high findings in GDPR outside view and SSL/TLS.

Security score

84/100

Risk levelLow

0–100, higher is better. How it is calculated

Bitso is a leading cryptocurrency platform primarily serving Latin American markets, offering personal and business accounts for investing, trading, and borderless payments using crypto assets. With over 9 million users and a broad portfolio of more than 80 cryptocurrencies, Bitso positions itself as a major player in the regional crypto finance sector. The company emphasizes trust and security through regulatory licenses in Mexico, Brazil, and Argentina, as well as international certification by the Gibraltar Financial Services Commission. Technically, Bitso employs a modern web stack based on Next.js and React, leveraging Cloudflare for DNS and CDN services, and integrates advanced analytics and marketing tools such as Segment, Amplitude, and Google Tag Manager. The website is fast, mobile-optimized, and accessible, with comprehensive privacy and cookie policies that indicate GDPR compliance. Security posture is strong with HTTPS enforcement and domain protections, though DNSSEC is not enabled and explicit security policies or incident response contacts are not publicly detailed. Overall, Bitso demonstrates a mature digital presence with high trustworthiness and professional execution.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook, Twitter, YouTube

      What to do: Document all third-party data sharing in your privacy policy

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

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Keep watching bitso.com

This scan found 11 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
85
Email security
87
DNS health
90
Network security
100
GDPR outside view
65
Average
84

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention bitso.com, from OffSeq Breach.

Total records
69,468
Employees
1
Customers
69,407
Third parties
60
Weak passwords
8%

Latest record dated 2026-01-12 · 14 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for bitso.com.

Select it in the checkout above.

Masked preview

  • –dev.bitso.com2026-01-12

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Bitso operates in the finance and technology sectors, focusing on cryptocurrency exchange and financial services. Its business model revolves around providing crypto trading, investment tools, and payment solutions to individuals and businesses. The company benefits from a large user base and significant transaction volumes, indicating strong market penetration and growth potential. Partnerships and regulatory compliance enhance its credibility. The platform's multi-country presence and localized licenses support its expansion strategy. Bitso's integration of advanced analytics and marketing tools suggests a data-driven approach to customer engagement and retention. The absence of explicit contact information for security or support on the main site may indicate reliance on dedicated support portals or internal channels.

Security posture

Bitso exhibits a solid security posture with mandatory HTTPS, domain registration protections, and reputable hosting infrastructure. The presence of regulatory licenses and proof of reserves adds to its trustworthiness. However, the lack of DNSSEC and publicly available security policies or incident response contacts represents areas for improvement. No vulnerabilities or exposed sensitive data were detected in the analyzed content. The use of modern frameworks and libraries reduces the risk of outdated or vulnerable components. Overall, Bitso appears security-conscious but could enhance transparency around incident response and vulnerability disclosure.

Recommendations

  1. Enable DNSSEC on the domain to strengthen DNS security and prevent spoofing.
  2. Publish a dedicated security policy page detailing frameworks, controls, and incident response procedures.
  3. Provide explicit contact channels for security incidents, such as security@ or abuse@ email addresses.
  4. Implement and publicize a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  5. Enhance contact information visibility for customer support and compliance inquiries to improve trust and accessibility.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Bitso
Description
Bitso is a cryptocurrency platform that allows personal and business accounts to invest, trade, and make borderless payments using crypto. It serves over 9 million global users and offers access to over 80 cryptocurrencies.
Key services
Cryptocurrency trading, Crypto investment tools, Borderless payments, Crypto earnings/yields, Business payment solutions
Content quality
excellent
Branding
consistent

Technology

Stack
Next.js, React, Cloudflare DNS, Appcues, Segment, Amplitude, Google Tag Manager, Visual Website Optimizer
Frameworks
Next.js
Platforms
Web, iOS, Android
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Domain status includes clientDeleteProhibited, clientTransferProhibited, clientUpdateProhibited
  • Use of Cloudflare DNS
  • No exposed sensitive data in HTML
  • No vulnerable libraries detected in scripts

Analytics and tracking

Services
Amplitude, Segment, Google Tag Manager, Visual Website Optimizer
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Appcues, Segment, Amplitude, Visual Website Optimizer
Marketing tools
Appcues, Segment, Amplitude, Visual Website Optimizer
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Strong focus on crypto investment and trading services.
  3. Multiple trust signals including regulatory licenses and proof of reserves.
  4. No signs of blocking or WAF interference.
  5. Good use of modern web technologies and analytics.
  6. Privacy and cookie policies are present and GDPR compliant.
  7. No explicit contact emails or phone numbers found on main page.
  8. Social media presence is strong with official accounts on major platforms.
Technical notes

Notes

The website is built on a modern React-based framework (Next.js), ensuring server-side rendering and good SEO performance. It uses Cloudflare for DNS and likely CDN, enhancing performance and security. The integration of multiple analytics and marketing tools indicates a mature digital marketing strategy. The site is mobile-optimized and accessible, with proper meta tags and Open Graph data for social sharing. Performance is fast with preloading of fonts and scripts. No CMS was detected, suggesting a custom or headless architecture. The domain is well-protected with registrar-level status flags. Overall, the technical infrastructure supports a scalable, secure, and user-friendly platform.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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