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Security report for bitpanda.com

Bitpanda GmbH · Finance · Austria

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

Bitpanda GmbH is a leading European digital asset brokerage platform headquartered in Austria, offering a wide range of investment products including cryptocurrencies, stocks, ETFs, precious metals, commodities, and crypto indices. The platform serves over 6 million users with a comprehensive suite of services such as staking, savings plans, a debit card with crypto cashback, and an aggregated liquidity trading platform called Bitpanda Fusion. Bitpanda is highly regulated with multiple licenses and certifications, ensuring compliance and security for its users. Technically, Bitpanda employs modern web technologies including React and Next.js, with a CMS powered by Storyblok and hosting via Cloudflare. The site integrates analytics and marketing tools such as Google Analytics, Segment, and Trustpilot widgets, supporting a robust digital marketing and user engagement strategy. Despite a large resource count and moderate load times, the platform is optimized for mobile and accessibility, providing a high-quality user experience. From a security perspective, Bitpanda maintains strong practices including ISO 27001 and SOC 2 Type 1 certifications, secure offline storage of assets, and comprehensive internal security measures. However, some security headers like HSTS and CSP are not fully implemented, representing areas for improvement. The platform demonstrates a strong commitment to data protection and GDPR compliance, with clear privacy and cookie policies and user consent mechanisms. Overall, Bitpanda presents a mature, secure, and user-centric investment platform with a strong market position in Europe. The company’s strategic partnerships, regulatory adherence, and technological infrastructure position it well for continued growth and innovation in the digital asset space.

Scanned

This is an earlier scan of bitpanda.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
40/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching bitpanda.com

This scan found 21 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

€39.90one-time

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
67
Security headers
35
Email security
82
DNS health
85
Network security
100
GDPR outside view
40
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Bitpanda is positioned as a top-tier European digital asset broker with a diversified product portfolio that includes over 3,000 digital assets, fractional stock and ETF investing, and innovative features like crypto indices and staking. Its business model focuses on accessibility, regulatory compliance, and user empowerment, targeting both retail and institutional clients. The company leverages strategic partnerships with major sports teams and media outlets to enhance brand visibility and trust. Revenue streams include trading fees, staking commissions, and value-added services such as the Bitpanda Card and affiliate programs. The platform’s extensive educational resources and community engagement foster customer loyalty and market differentiation. Growth indicators include a large and growing user base, multiple regulatory licenses, and continuous product expansion. Bitpanda’s ecosystem approach, integrating Web3 and blockchain innovations, reflects a forward-looking strategy aligned with emerging market trends.

Security posture

Bitpanda exhibits a robust security posture supported by internationally recognized certifications such as ISO 27001 and SOC 2 Type 1, reflecting adherence to best practices in information security management. The platform employs secure offline storage for digital assets, minimizing counterparty risk and enhancing asset protection. Comprehensive internal security measures, including multi-factor authentication, password management, and continuous security assessments, are in place. The company maintains compliance with GDPR and other regulatory frameworks, ensuring data protection and privacy. However, technical security headers like HSTS and CSP are not fully implemented, which could expose the platform to certain web-based attacks. No critical vulnerabilities were identified in the provided data. Incident response details and dedicated security contact channels were not explicitly found, indicating potential areas for enhancement in transparency and readiness. Overall, Bitpanda’s security practices are mature but could benefit from additional web security hardening and clearer incident response communication.

Recommendations

  1. Enable and enforce HTTP Strict Transport Security (HSTS) with includeSubDomains and preload to protect against protocol downgrade attacks.
  2. Implement Content Security Policy (CSP) headers to mitigate cross-site scripting (XSS) and data injection attacks.
  3. Add X-Frame-Options and X-Content-Type-Options headers to prevent clickjacking and MIME sniffing vulnerabilities.
  4. Establish and publicly document an incident response process with dedicated security contact channels (e.g., security@bitpanda.com).
  5. Enhance transparency around data retention policies and user data handling to strengthen privacy compliance and user trust.

Contact details published on the site

Addresses
Legal name
Bitpanda GmbH
Technical notes

Notes

Bitpanda’s technical infrastructure is built on modern web technologies including React and Next.js, supported by a headless CMS (Storyblok) and CDN/DNS services from Cloudflare. The platform integrates advanced charting libraries (Highcharts) for real-time asset price visualization and employs analytics tools such as Google Analytics and Segment for user behavior tracking. The website demonstrates good mobile optimization and accessibility features, with a comprehensive content structure and SEO-friendly metadata. Performance metrics indicate a relatively slow load time and high resource count, suggesting opportunities for optimization. The platform’s architecture supports scalability and a rich user experience, but could benefit from further performance tuning and enhanced security header implementation. Overall, the technical stack is mature and well-suited for a high-traffic financial services platform.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 73/100Medium27 findingsView report
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