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Security report for bird.com

Bird · Technology · N/a

Low risk. 3 critical or high findings in Security headers and GDPR outside view.

Security score

80/100

Risk levelLow

0–100, higher is better. How it is calculated

Bird operates a unified CRM platform that integrates marketing, customer service, and payment functionalities, targeting businesses worldwide. The company positions itself as a trusted provider with over 50,000 business customers, focusing on communication channels such as WhatsApp, Email, and SMS. The website is professionally designed using modern web technologies, including Framer and AWS hosting, providing a good user experience and mobile optimization. However, the site lacks visible privacy, cookie, and security policies, which are critical for compliance and trust. Security posture is moderate, with no detected security headers or vulnerability disclosures, and DNSSEC is not enabled on the domain. The domain registration is longstanding and consistent with a legitimate business, registered with a reputable registrar and protected by multiple domain status locks. Overall, the website is functional and credible but would benefit from enhanced privacy and security transparency.

Scanned

This is an earlier scan of bird.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching bird.com

This scan found 15 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
55
Email security
82
DNS health
90
Network security
100
GDPR outside view
53
Average
80

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Bird's market positioning as a unified CRM provider for marketing, service, and payments places it in the technology sector with a SaaS business model. The platform targets medium to large businesses seeking integrated communication and payment solutions. The company leverages modern web infrastructure and has a significant customer base, indicating growth and market acceptance. However, the absence of detailed contact information and compliance policies on the website may limit trust and customer engagement. There is no evidence of partnerships or subsidiaries from the provided data. The business model likely generates revenue through subscription services and transaction fees. Strategic focus on expanding compliance transparency and security certifications could enhance competitive advantage.

Security posture

The website uses HTTPS and is hosted on AWS, which provides a baseline of security. However, no security headers such as Content Security Policy, HSTS, or X-Frame-Options were detected, which are important for mitigating common web vulnerabilities. The domain lacks DNSSEC, reducing DNS security. No incident response or security policy information is published, and no vulnerability disclosure or security.txt files are present, indicating limited transparency in security practices. No forms or scripts indicating secure data handling were identified in the provided content. Overall, the security maturity appears moderate but could be significantly improved by implementing standard security headers, enabling DNSSEC, and publishing security policies and disclosure programs.

Recommendations

  1. Implement and publish a comprehensive privacy policy and cookie policy with GDPR compliance details.
  2. Add security headers such as Content Security Policy, HSTS, X-Frame-Options, and X-Content-Type-Options to enhance web security.
  3. Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
  4. Publish an incident response policy and provide dedicated security contact channels (e.g., security@bird.com, abuse@bird.com).
  5. Establish a vulnerability disclosure program and publish a security.txt file to encourage responsible reporting and improve security posture.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Bird
Description
Engage customers on WhatsApp, Email, and SMS with one platform for marketing, support & payments. Trusted by 50,000+ businesses worldwide.
Key services
Unified CRM, Marketing via WhatsApp, Email, SMS, Customer support, Payments processing
Content quality
good
Branding
consistent

Technology

Stack
Framer (generator), Google Fonts (Poppins, Inter)
Frameworks
Framer
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
50/100

Analytics and tracking

Tracking level
minimal
Privacy practices
poor

Advertising

Transparency
poor

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is accessible with no blocking or WAF challenge.
  2. Content is business-oriented, focused on unified CRM services.
  3. No privacy, cookie, or terms of service policies found in the provided content.
  4. No contact emails, phone numbers, or physical addresses explicitly found in the HTML snippet.
  5. No security policies or incident response information published.
  6. No vulnerability disclosure or security.txt files detected.
  7. Website uses modern fonts and is built with Framer, hosted on AWS infrastructure.
  8. No analytics or tracking scripts explicitly detected in the provided content.
  9. No advertising or affiliate marketing detected.
  10. No adult or questionable content detected.
Technical notes

Notes

The website is built using Framer, a modern web design tool, and hosted on AWS infrastructure, indicating a contemporary and scalable technical foundation. The use of Google Fonts ensures consistent typography. The site is mobile optimized and has good SEO meta tags including Open Graph and Twitter cards. However, no analytics or tracking scripts were detected, which may limit marketing insights. The absence of security headers and DNSSEC are technical gaps. Performance is moderate, likely due to the use of external font resources and large CSS. Accessibility features appear basic but functional. There is an opportunity to improve technical robustness by adding security headers, enabling DNSSEC, and integrating analytics and monitoring tools.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 75/100Medium22 findingsView report
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