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Security report for bird.com

Bird · Technology · N/a

Medium risk. 5 critical or high findings in Security headers and GDPR outside view.

Security score

75/100

Risk levelMedium

0–100, higher is better. How it is calculated

Bird operates a unified CRM platform that integrates marketing, customer service, and payment functionalities, targeting businesses worldwide. The company positions itself as a trusted provider with over 50,000 business customers. The website is professionally designed using the Framer platform and employs modern web technologies including Google Tag Manager for analytics and marketing tracking. The domain is well-established, registered since 1992 with a reputable registrar, indicating a mature and credible business presence. However, the website lacks explicit privacy, cookie, and terms of service policies in the analyzed content, which are critical for compliance and user trust. Security posture shows room for improvement, particularly in enabling DNSSEC and implementing security headers. Overall, the website is accessible, well-branded, and business-focused but requires enhancements in privacy compliance and security best practices.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, LinkedIn

      What to do: Document all third-party data sharing in your privacy policy

Need hands-on remediation? Email guard@offseq.com

Keep watching bird.com

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
100
Security headers
55
Email security
67
DNS health
90
Network security
100
GDPR outside view
35
Average
75

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Bird's market positioning as a unified CRM provider for marketing, service, and payments places it in the technology SaaS sector targeting medium to large businesses. The platform's integration of WhatsApp, Email, and SMS channels suggests a focus on omnichannel customer engagement. The lack of visible contact information and compliance documentation on the main site may indicate a reliance on direct business relationships or separate portals for such details. The use of Google Tag Manager indicates active marketing and analytics efforts. The domain's long history and registrar protections support business credibility. No suspicious or privacy-protected WHOIS data was found, reinforcing legitimacy. The company appears to maintain consistent branding and targets a global business audience.

Security posture

The website uses HTTPS (implied by canonical URLs) but lacks visible security headers such as Content Security Policy, HSTS, or X-Frame-Options in the provided data. DNSSEC is not enabled, which is a recommended security enhancement. No vulnerability disclosure or incident response information is present, which limits transparency and readiness perception. The use of Google Tag Manager introduces moderate tracking and data collection, but no explicit cookie consent mechanism was found, raising privacy compliance concerns. The domain's WHOIS status flags indicate strong registrar-level protections against unauthorized changes. Overall, the security posture is moderate but would benefit from improved header implementation, DNSSEC activation, and published security policies.

Recommendations

  1. Implement and publish comprehensive privacy and cookie policies with GDPR compliance details.
  2. Enable DNSSEC on the domain to enhance DNS security.
  3. Add security headers such as Content Security Policy, HSTS, X-Frame-Options, and X-Content-Type-Options.
  4. Provide clear contact information including emails and phone numbers for support and security incident reporting.
  5. Establish and publish a vulnerability disclosure policy and incident response contact channels.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Bird
Description
Engage customers on WhatsApp, Email, and SMS with one platform for marketing, support & payments. Trusted by 50,000+ businesses worldwide.
Key services
CRM, Marketing automation, Customer support, Payments integration
Content quality
good
Branding
consistent

Technology

Stack
Framer (site generator), Google Tag Manager, AWS DNS (Route53)
Frameworks
Framer
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
50/100

Analytics and tracking

Services
Google Tag Manager
Tracking level
moderate
Privacy practices
poor

Advertising

Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is accessible and not blocked by WAF or security mechanisms.
  2. No explicit privacy, cookie, or terms of service policies found in the provided HTML content.
  3. No contact emails, phone numbers, or physical addresses explicitly found in the provided content.
  4. Website uses modern fonts and Framer platform for design and layout.
  5. Google Tag Manager is used for analytics and marketing tracking.
  6. No security headers detected in the provided data; DNSSEC is not enabled.
  7. Domain WHOIS data indicates a well-established domain with strong registrar protections.
Technical notes

Notes

The website is built using the Framer platform, leveraging modern web fonts and Google Tag Manager for analytics. Hosting appears to be on Amazon AWS infrastructure, inferred from DNS nameservers. The site demonstrates good mobile optimization and SEO metadata presence. However, no explicit CMS beyond Framer is detected. Performance is moderate, with no direct indicators of slow loading but also no advanced performance optimizations noted. Accessibility features are basic, with room for improvement. The absence of security headers and DNSSEC represents technical risks. Overall, the technical implementation is modern but could be enhanced with additional security and compliance features.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 80/100Low24 findingsView report
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