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Security report for bestwestern.com

Best Western Hotels & Resorts · Hospitality · United States

Medium risk. 4 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

75/100

Risk levelMedium

0–100, higher is better. How it is calculated

Best Western Hotels & Resorts operates a comprehensive online hotel booking platform targeting travelers worldwide. The website offers direct booking capabilities, a rewards program, and multiple hotel brand options. Technically, the site leverages Adobe Experience Manager CMS, integrates modern authentication via Okta, and uses Stripe for secure payments. Bot protection and analytics are implemented via Datadome and Tealium respectively. Security posture is strong with HTTPS and secure third-party integrations, though explicit security policies and vulnerability disclosures are absent. WHOIS data is unavailable, which slightly impacts transparency but the site content and branding strongly indicate legitimacy. Overall, the site is professional, user-friendly, and compliant with privacy regulations.

Scanned

This is an earlier scan of bestwestern.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching bestwestern.com

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
77
Security headers
35
Email security
80
DNS health
85
Network security
100
GDPR outside view
73
Average
75

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Breach exposure

Leaked credentials and lookalike domains from OffSeq Breach. The counts are free; the detailed lists are paid add-ons.

Dark web exposure

Add-on

Leaked records that mention bestwestern.com, from OffSeq Breach.

Total records
27,732
Employees
22
Customers
27,402
Third parties
308
Weak passwords
5%

Latest record dated 2026-05-28 · 60 subdomains affected

See the 10 newest leaked credentials

A one-off add-on to this report that lists the most recent identifier and password pairs OffSeq Breach holds for bestwestern.com.

Select it in the checkout above.

Masked preview

  • –mail.hotel.bestwestern.com2026-05-28
  • –myapps.bestwestern.com2026-05-27
  • –myapps.bestwestern.com2026-05-16
  • –bestwestern.com2026-02-06
  • –bestwestern.com2025-12-05

Breach keeps ingesting new leaks, so these numbers can grow between scans.

Open in Breach(opens in a new tab)Monitor on Breach(opens in a new tab)

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Best Western holds a strong market position in the hospitality sector as a global hotel brand with multiple sub-brands catering to various customer segments. The business model focuses on direct online bookings, loyalty rewards, and promotional offers. Partnerships with payment processors and booking engines enhance service delivery. The company targets leisure and business travelers seeking midscale to upscale accommodations. The website content and structure support a large enterprise operation with consistent branding and trust signals. Growth indicators include active promotions and integration of modern digital tools.

Security posture

The website demonstrates a mature security posture with enforced HTTPS, use of Okta for authentication, and Stripe for payment processing. Bot protection via Datadome and analytics through Tealium are implemented. Input validation is present on forms. However, the absence of a public vulnerability disclosure policy and incident response contacts limits transparency. Security headers appear to be implemented but explicit confirmation is lacking. No vulnerabilities or exposed sensitive data were detected in the analysis. Recommendations include publishing security policies and enhancing monitoring.

Recommendations

  1. Publish a formal vulnerability disclosure policy or security.txt file to improve transparency and trust.
  2. Provide clear incident response contact information on the website.
  3. Ensure all recommended security headers (CSP, X-Frame-Options) are explicitly set and documented.
  4. Regularly audit third-party scripts and dependencies for vulnerabilities.
  5. Enhance user education on privacy and security practices within the rewards program.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Best Western Hotels & Resorts
Description
Best Western Hotels welcome you with enhanced cleaning, updated breakfast, and flexible rates. Book direct for the lowest rates and rewards.
Key services
Hotel room bookings, Rewards program (Best Western Rewards), Special offers and promotions, Customer service and support
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, jQuery, Okta Sign-In Widget, Stripe Payment Gateway, Datadome Bot Protection, Tealium Analytics, Handlebars.js, AEM (Adobe Experience Manager)
Frameworks
AEM CMS
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of Okta for secure authentication
  • Bot protection via Datadome
  • Use of Stripe for secure payments
  • Input validation on forms (e.g., credit card number validation)

Analytics and tracking

Services
Tealium
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Tealium
Marketing tools
Tealium, Datadome
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professional hotel booking platform for Best Western Hotels & Resorts.
  2. Uses modern web technologies and third-party services for authentication, payments, and analytics.
  3. No signs of malicious or adult content.
  4. WHOIS data is unavailable, which reduces transparency.
  5. Privacy and cookie policies are present and indicate GDPR compliance.
  6. Multiple sub-brands and partner sites are integrated.
  7. Security posture is good with HTTPS and bot protection.
  8. No explicit security.txt or vulnerability disclosure found.
Technical notes

Notes

The website is built on Adobe Experience Manager CMS, utilizing modern JavaScript libraries including jQuery and Handlebars.js. Authentication is handled securely via Okta, and payments are processed through Stripe. Bot protection is implemented with Datadome, and analytics are managed by Tealium. The site is mobile optimized with responsive design and accessibility features. Performance is moderate with asynchronous script loading and preloading of fonts. SEO is supported by proper meta tags and hreflang attributes. Technical risks include reliance on multiple third-party scripts which require ongoing security monitoring.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 80/100Low25 findingsView report
  2. 75/100Medium4 findings · partial scanView report
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