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Security report for bestwestern.ch

BWH Hotels Central Europe GmbH · Hospitality · Switzerland

Medium risk. 2 critical or high findings in SSL/TLS and Security headers.

Security score

71/100

Risk levelMedium

0–100, higher is better. How it is calculated

Best Western Switzerland (www.bestwestern.ch) is a regional website operated by BWH Hotels Central Europe GmbH, providing hotel booking services for over 200 hotels in Germany, Luxembourg, Austria, and Switzerland. The site targets both private leisure travelers and business customers, offering loyalty programs, travel packages, and business meeting services. The website is professionally designed with good content quality, clear navigation, and mobile optimization. It uses modern technologies including JavaScript libraries, consent management tools, and analytics platforms. Security posture is strong with HTTPS enforced, cookie consent mechanisms, and bot protection via Google reCAPTCHA. However, explicit security policies and incident response contacts are not published. Overall, the site is trustworthy, compliant with GDPR, and well-positioned in the hospitality market in Central Europe.

Scanned

NIS2 and GDPR posture

GDPR outside view
100/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching bestwestern.ch

This scan found 15 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
55
Email security
85
DNS health
85
Network security
100
GDPR outside view
100
Average
71

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The business operates in the hospitality sector with a large footprint in Central Europe. It leverages a loyalty rewards program to enhance customer retention and offers a variety of travel-related services. The website supports multiple languages and regional domains, indicating a mature international presence. Partnerships with regional Best Western sites and use of established analytics and consent platforms reflect a robust digital marketing and compliance strategy. The business model focuses on direct bookings and customer engagement through newsletters and special offers.

Security posture

The website demonstrates a good security posture with HTTPS, cookie consent management, and use of Google reCAPTCHA to mitigate automated abuse. No critical vulnerabilities or exposed sensitive data were detected in the HTML content. Security headers appear to be implemented, though explicit CSP headers are not visible in the HTML source. The absence of published security policies or incident response contacts suggests room for improvement in transparency and readiness. Overall, the site meets standard security best practices for a hospitality booking platform.

Recommendations

  1. Publish a dedicated security policy and incident response contact information to improve transparency and trust.
  2. Implement and explicitly declare Content-Security-Policy headers to mitigate XSS and related attacks.
  3. Add a vulnerability disclosure policy or security.txt file to facilitate responsible reporting.
  4. Enhance accessibility features to improve compliance and user experience for all users.
  5. Regularly review and audit third-party scripts and tracking tools to minimize security risks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
BWH Hotels Central Europe GmbH
Description
Ausführliche Informationen und Online-Buchungsmöglichkeit der besten Preise und Angebote für mehr als 200 Best Western Hotels in Deutschland, Luxemburg, Österreich und der Schweiz.
Key services
Hotel booking, Loyalty rewards program, Business and meeting services, Travel packages and specials
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, Consentmanager.net, Google Tag Manager, eTracker analytics, Splide.js slider, Google reCAPTCHA
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent management
  • Use of Google reCAPTCHA for bot protection
  • No exposed sensitive data in HTML

Analytics and tracking

Services
eTracker, Google Tag Manager, Bing UET
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
eTracker, Bing UET
Marketing tools
Consentmanager.net, Google reCAPTCHA
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is professionally designed and localized for German-speaking Switzerland
  2. Strong focus on hotel booking and loyalty program
  3. Comprehensive cookie consent and privacy compliance
  4. No signs of phishing, malware, or suspicious activity
  5. Use of multiple analytics and tracking tools with consent management
  6. No direct contact emails or phone numbers visible on homepage; contact via forms
  7. No explicit security or incident response policies published
Technical notes

Notes

The website uses a custom or proprietary CMS tailored for Best Western's needs, integrating JavaScript libraries such as Splide.js for sliders and Consentmanager.net for cookie management. Analytics are handled via eTracker, Google Tag Manager, and Bing UET. The site is mobile optimized with responsive design and includes autocomplete features for hotel search. Performance is moderate, with asynchronous loading of scripts and lazy loading of images. The technical stack is modern but could benefit from explicit accessibility and security header enhancements. Hosting provider details are not disclosed in the HTML content.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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