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Security report for auroraenergy.com.au

Aurora Energy · Energy · Australia

Low risk. 5 critical or high findings in GDPR outside view and SSL/TLS.

Security score

76/100

Risk levelLow

0–100, higher is better. How it is calculated

Aurora Energy is Tasmania's leading energy retailer providing electricity, natural gas, and solar energy products to residential and business customers. The company positions itself as a customer-friendly provider with no lock-in contracts and offers advanced metering and account management services through its aurora+ platform. The website reflects a mature digital presence with a modern Drupal 11 CMS, integration of Google Tag Manager and Facebook Pixel for analytics and marketing, and a professional design optimized for mobile and accessibility. Security posture is solid with HTTPS enabled and no visible vulnerabilities, though some security best practices like DNSSEC and security headers could be improved. Privacy compliance is partial, with a privacy policy and terms of service present but lacking explicit cookie consent mechanisms and GDPR compliance indicators. Overall, the domain registration and hosting details are consistent with the business claims, indicating a trustworthy and legitimate operation.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

    • High

      Third-party services without privacy policy

      Detected services: Google Analytics, Facebook

      What to do: Document all third-party data sharing in your privacy policy

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
82
Security headers
70
Email security
97
DNS health
70
Network security
100
GDPR outside view
35
Average
76

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Aurora Energy operates in the energy sector focused on Tasmania, targeting both residential and business markets. Its business model revolves around energy retailing with value-added services such as advanced metering and solar energy products. The company leverages partnerships for payment processing with Westpac's Quickweb platform and maintains a dedicated customer portal for account management. The website content and structure indicate a well-established market position with comprehensive service offerings and community engagement. Growth potential is supported by digital tools and sustainability initiatives. The partnership ecosystem includes financial services and technology providers, enhancing customer experience and operational efficiency.

Security posture

The website demonstrates a good security maturity level with HTTPS enforced and no exposed sensitive data. Use of modern CMS Drupal 11 reduces risks associated with outdated software. However, the absence of DNSSEC, incomplete security headers, and lack of published security policies or incident response contacts represent compliance gaps. No vulnerability disclosure or security.txt file is present, limiting transparency for security researchers. The site uses standard tracking technologies which require clear privacy disclosures. Overall, the security posture is adequate for business operations but could be enhanced by adopting additional best practices and compliance measures.

Recommendations

  1. Enable DNSSEC to improve domain name system security.
  2. Implement comprehensive security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  3. Add a clear cookie consent banner to comply with privacy regulations and enhance user trust.
  4. Publish a dedicated security policy and incident response contact information to improve transparency and readiness.
  5. Consider establishing a vulnerability disclosure program or security.txt file to encourage responsible reporting and improve security culture.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Aurora Energy
Description
Tasmania’s leading energy retailer. Connect electricity, natural gas, and solar. We offer great energy products, With no lock-in contracts. Moving house? We're here to help.
Key services
Electricity connections, Gas connections, Solar energy products, Advanced metering, Payments and account management, Customer support and energy advice
Content quality
good
Branding
consistent

Technology

Stack
Drupal 11, Google Tag Manager, Facebook Pixel, UserWay Accessibility Widget
Frameworks
Drupal
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
80/100
Good practices seen
  • HTTPS enabled
  • Secure login portal for aurora+
  • No exposed sensitive data in HTML
  • Use of Google Tag Manager and Facebook Pixel with async loading

Analytics and tracking

Services
Google Analytics (via Google Tag Manager)
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Facebook Pixel
Marketing tools
Facebook Pixel
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is a professional energy retailer site for Tasmania.
  2. Content is comprehensive for residential and business customers.
  3. No explicit privacy or cookie consent banner detected.
  4. Uses modern CMS Drupal 11 and standard tracking tools.
  5. No security.txt or explicit vulnerability disclosure found.
  6. Contact information is primarily via forms, no direct emails or phone numbers found in HTML.
  7. No WAF or blocking mechanisms detected.
  8. WHOIS data is consistent and domain is professionally managed.
Technical notes

Notes

The website is built on Drupal 11, a modern and secure CMS platform, hosted on Microsoft Azure DNS infrastructure. It integrates Google Tag Manager and Facebook Pixel for analytics and marketing, and includes an accessibility widget from UserWay. The site is mobile optimized with responsive design and good accessibility features. Performance is moderate, with asynchronous loading of scripts to improve user experience. SEO is well addressed with proper meta tags and Open Graph data. Technical risks are minimal but could be reduced further by implementing DNSSEC and enhancing security headers. The infrastructure supports scalability and aligns with enterprise-grade hosting standards.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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