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Security report for audika.pt

Audika Portugal · Healthcare · Portugal

Low risk. 2 critical or high findings in Security headers and SSL/TLS.

Security score

84/100

Risk levelLow

0–100, higher is better. How it is calculated

Audika Portugal is a healthcare organization specializing in hearing assessments and hearing aid solutions, operating multiple centers across Portugal. The company is part of a larger international group, indicated by its branding and asset hosting under Demant A/S. The website is professionally designed, mobile-optimized, and provides clear information about services, contact details, and user engagement through online booking and chat support. Technical infrastructure includes Sitecore CMS, Google Tag Manager, and consent management tools, reflecting a mature digital presence. Security posture is strong with HTTPS enforced and GDPR-compliant cookie consent mechanisms, though explicit security policies and incident response contacts are not published. Overall, the website demonstrates a high level of professionalism and trustworthiness suitable for its healthcare sector.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching audika.pt

This scan found 14 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
75
Email security
85
DNS health
85
Network security
100
GDPR outside view
88
Average
84

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Audika Portugal holds a solid market position as a specialized hearing healthcare provider with a broad service offering including free hearing evaluations and hearing aid trials. Its business model focuses on direct consumer services supported by a network of physical centers and online engagement tools. The company leverages partnerships across multiple countries, enhancing its brand reach. Revenue streams likely include hearing aid sales, service fees, and financing options. The target customer segment is individuals with hearing loss or hearing needs in Portugal. The website's content and structured data indicate a focus on customer trust and compliance with privacy regulations, supporting sustainable growth and customer retention.

Security posture

The website exhibits a good security maturity level with HTTPS enforced and a comprehensive cookie consent mechanism aligned with GDPR requirements. Use of third-party analytics and marketing tools is managed with user consent. However, the absence of published security policies, incident response procedures, and vulnerability disclosure mechanisms represents a compliance gap. No critical vulnerabilities or exposed sensitive data were detected in the HTML content. Recommendations include implementing explicit security headers, publishing a security policy, and providing incident response contact details to enhance transparency and readiness.

Recommendations

  1. Publish a dedicated security policy page detailing security practices and compliance.
  2. Add incident response contact information such as security@ or abuse@ email addresses.
  3. Implement and verify security headers like X-Frame-Options and X-Content-Type-Options.
  4. Consider publishing a vulnerability disclosure policy or security.txt file.
  5. Regularly audit and update third-party scripts to mitigate potential vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Audika Portugal
Description
Marque uma avaliação auditiva num dos nossos 100 centros auditivos. Avaliações auditivas grátis, aparelhos auditivos de qualidade, possibilidade de experimentar durante 30 dias, sem compromisso.
Key services
Hearing assessments, Hearing aids sales and trials, Customer support and consultation
Content quality
good
Branding
consistent

Technology

Stack
Google Tag Manager, Visual Website Optimizer (VWO), Cookie Information Consent Management, jQuery (validation plugin), Sitecore CMS (implied by pageId and class names), LiveChat Inc.
Frameworks
Sitecore
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with granular control
  • No exposed sensitive data in HTML
  • Use of Google Tag Manager and consent management

Analytics and tracking

Services
Google Analytics, Visual Website Optimizer
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
DoubleClick
Tracking pixels
Visual Website Optimizer
Marketing tools
Visual Website Optimizer, LiveChat
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenge.
  2. Comprehensive cookie consent mechanism compliant with GDPR.
  3. Clear contact information including phone and email provided.
  4. Use of modern marketing and analytics tools with user consent.
  5. No explicit security or incident response policies published.
  6. No terms of service page detected.
  7. Consistent branding and professional design.
  8. No suspicious or malicious content detected.
Technical notes

Notes

The website is built on the Sitecore CMS platform, utilizing modern web technologies including Google Tag Manager, Visual Website Optimizer for A/B testing, and LiveChat for customer support. The site is mobile-optimized with responsive design and accessibility features. Performance is moderate, with asynchronous loading of scripts and preconnect hints. The technical implementation supports SEO best practices with proper meta tags and structured data. Opportunities exist to improve hosting transparency and optimize performance further. Overall, the technical infrastructure supports the business goals effectively with room for incremental improvements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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