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Security report for audika.com.au

Audika Australia · Healthcare · Australia

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

72/100

Risk levelMedium

0–100, higher is better. How it is calculated

Audika Australia is a leading healthcare provider specializing in hearing aids, hearing tests, and audiology services with a nationwide presence of over 300 clinics. The company operates under the parent company Demant A/S, a recognized global leader in hearing healthcare. The website is professionally designed, mobile-optimized, and provides comprehensive information about hearing loss, hearing aids, and related services targeted at individuals seeking hearing care in Australia. The business model focuses on retail and clinical services, supported by audiologists and audiometrists.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching audika.com.au

This scan found 20 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
65
Email security
85
DNS health
70
Network security
100
GDPR outside view
53
Average
72

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Audika holds a strong market position in the Australian hearing healthcare sector, leveraging a broad clinic network and professional expertise. Their business model integrates direct consumer services with product sales, including hearing aids and accessories. The company benefits from a well-established parent company, Demant A/S, which enhances credibility and operational support. The website's multilingual and international sister sites indicate a global footprint. Marketing efforts include extensive use of digital advertising and retargeting, supported by advanced analytics and optimization tools.

Security posture

The website enforces HTTPS and uses reputable third-party tracking and marketing technologies. While basic security best practices are observed, explicit security headers and a public security policy or incident response information are not evident. No vulnerabilities or exposed sensitive data were detected in the provided content. The absence of a security.txt or vulnerability disclosure page suggests room for improvement in transparency and incident readiness. Overall, the security posture is good but could be enhanced with additional headers and public security documentation.

Recommendations

  1. Implement and verify comprehensive security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
  2. Publish a vulnerability disclosure policy or security.txt file to improve transparency and encourage responsible reporting.
  3. Enhance incident response contact visibility, including dedicated security or abuse email addresses.
  4. Regularly audit third-party scripts and tracking tools for security and privacy compliance.
  5. Ensure all web forms implement anti-CSRF tokens and robust input validation to prevent injection attacks.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Audika Australia
Description
Quality hearing aids and services by audiologists & audiometrists. We can determine the most suitable hearing test for you. 300+ hearing clinics nationwide.
Key services
Hearing tests, Hearing aids sales, Audiologist consultations, Hearing aid maintenance and repair
Content quality
excellent
Branding
consistent

Technology

Stack
Google Tag Manager, Visual Website Optimizer (VWO), Facebook Pixel, Bing Ads, Genesys chat, Smartlook, Experian Address Validation API
Frameworks
React (SPA indicated by VWO is_spa=1), Google Analytics
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of secure cookies (implied)
  • Use of reputable third-party scripts

Analytics and tracking

Services
Google Analytics, Smartlook, TVSquared
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Outbrain, Taboola, Bing Ads, Google Ads
Tracking pixels
Facebook Pixel, Smartlook
Marketing tools
Visual Website Optimizer
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges
  2. Content is professionally presented and relevant to hearing healthcare
  3. Strong presence of tracking and marketing technologies
  4. No explicit security policy or incident response information publicly available
  5. WHOIS data is not available due to privacy or query failure
Technical notes

Notes

The website uses a modern technology stack including Google Tag Manager, Visual Website Optimizer, Facebook Pixel, and other analytics and marketing tools. It appears to be a single-page application (SPA) with React or similar frameworks. The site is mobile-optimized with good accessibility and SEO practices. Hosting details are not explicit but the use of Demant's asset domains suggests corporate hosting infrastructure. Performance is moderate, with potential for optimization in script loading and resource management. The site lacks an identifiable CMS, indicating a custom or proprietary platform.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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