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Security report for audika.co.nz

Audika New Zealand · Healthcare · New Zealand

Medium risk. 5 critical or high findings in SSL/TLS, Security headers and 1 other check.

Security score

62/100

Risk levelMedium

0–100, higher is better. How it is calculated

Audika New Zealand is a healthcare service provider specializing in hearing aids, hearing tests, and audiologist consultations. The company operates multiple clinics across New Zealand and offers flexible payment options, positioning itself as a trusted provider in the hearing care market. The website is professionally designed, mobile-optimized, and provides clear pathways for booking appointments and accessing services. Technically, the site employs modern marketing and analytics tools such as Google Tag Manager, Hotjar, and Visual Website Optimizer, indicating a mature digital marketing strategy. Security posture is strong with HTTPS enforced and appropriate security headers, though the absence of a public security policy and incident response information suggests room for improvement. WHOIS data is not publicly available, likely due to privacy protection, but the website content and branding strongly support legitimacy. Overall, the site presents a low-risk profile with good business credibility and compliance with privacy standards.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…
  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching audika.co.nz

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
65
Email security
85
DNS health
70
Network security
100
GDPR outside view
53
Average
62

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Audika New Zealand holds a solid position in the healthcare sector focused on audiology and hearing aids. Its business model revolves around retail and service provision through physical clinics and online appointment bookings. The company benefits from a parent company, Demant A/S, which is a global leader in hearing healthcare. The website's extensive use of tracking and marketing tools reflects an active engagement in customer acquisition and retention strategies. The target audience includes individuals in New Zealand seeking hearing care solutions. The company maintains a consistent brand presence across multiple international partner domains, enhancing its market reach and credibility.

Security posture

The website demonstrates a good security maturity level with enforced HTTPS, use of security headers, and no visible exposure of sensitive data. However, the lack of a published security policy, incident response contacts, and vulnerability disclosure mechanisms indicates gaps in transparency and preparedness. The presence of multiple third-party scripts necessitates ongoing monitoring to mitigate potential vulnerabilities. Compliance with GDPR and cookie consent mechanisms is evident, supporting privacy best practices. Overall, the security posture is solid but could be enhanced by formalizing security governance documentation and incident response readiness.

Recommendations

  1. Publish a dedicated security policy page outlining security practices and commitments.
  2. Implement and publicize a vulnerability disclosure program or security.txt file.
  3. Provide clear incident response contact information for security issues.
  4. Regularly review and update third-party scripts to minimize security risks.
  5. Consider deploying DNSSEC to strengthen domain name system security.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Audika New Zealand
Description
Schedule an appointment in one of our 30 hearing clinics. We offer hearing tests and quality hearing aids with flexible payment options available.
Key services
Hearing tests, Hearing aids sales, Audiologist consultations, Hearing aid maintenance and repair
Content quality
excellent
Branding
consistent

Technology

Stack
JavaScript, Google Tag Manager, Genesys chat, Visual Website Optimizer (VWO), Hotjar, Adform, Facebook Pixel, Bing Ads, StackAdapt
Frameworks
Genesys, Google Tag Manager
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • No exposed sensitive data in HTML
  • Secure contact forms

Analytics and tracking

Services
Google Analytics (via GTM), Hotjar, Visual Website Optimizer
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Adform, Bing Ads, StackAdapt
Tracking pixels
Facebook Pixel, Hotjar, Visual Website Optimizer
Marketing tools
Genesys, Hotjar, Visual Website Optimizer
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well maintained.
  2. Strong presence of tracking and marketing tools indicating active digital marketing.
  3. No WHOIS data available publicly, likely due to privacy protection or NZ WHOIS policy.
  4. Clear contact information and multiple social media channels.
  5. No security policy or incident response information publicly available.
  6. No vulnerability disclosure or security.txt found.
  7. Content is safe and appropriate for general audiences.
  8. Mobile optimized and accessible with good SEO practices.
Technical notes

Notes

The website uses a modern technology stack including JavaScript frameworks, Google Tag Manager, and customer engagement tools like Genesys chat. Performance is moderate with good mobile optimization and accessibility features. SEO is well implemented with proper meta tags and structured data (JSON-LD) for enhanced search engine understanding. Hosting provider details are not explicitly identified. The site integrates multiple marketing and analytics platforms, indicating a sophisticated approach to user engagement and conversion tracking. Technical debt appears low, but continuous monitoring of third-party dependencies is recommended to maintain security and performance.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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