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Security report for alphaelectricalnorwich.co.uk

Alpha Electrical Eastern Ltd · Energy · United Kingdom

Medium risk. 6 critical or high findings in SSL/TLS, DNS health and 2 other checks.

Security score

60/100

Risk levelMedium

0–100, higher is better. How it is calculated

Alpha Electrical Eastern Ltd is a well-established electrical services provider based in Norwich, UK, serving both domestic and commercial clients throughout East Anglia. Founded in 1967, the company offers a comprehensive range of electrical services including emergency call outs, full property rewires, PAT testing, and landlord safety certificates. The business positions itself as a reliable and affordable option with strong local presence and certifications such as NICEIC and CHAS membership, enhancing its credibility in the market. The website infrastructure is built on the MultiScreenSite platform, utilizing modern web technologies including jQuery, Google Analytics, Google Tag Manager, and embedded video content from YouTube and Vimeo. The site demonstrates good mobile optimization and basic accessibility features, with a moderate performance profile. Analytics and marketing tools are integrated for user tracking and engagement, though privacy compliance is primarily managed through linked third-party privacy and cookie policies. From a security perspective, the site enforces HTTPS and employs CAPTCHA mechanisms on its contact form to mitigate spam. However, explicit security headers are not evident, and there is no published security or incident response policy, which could be improved to enhance trust and compliance. The WHOIS data for the domain is unavailable and flagged as invalid by the UK registry, which raises concerns about domain registration legitimacy, though the website content and business information appear professional and consistent. Overall, Alpha Electrical Eastern Ltd presents a trustworthy and professional online presence for its electrical services business, with room for improvement in security transparency and domain registration clarity. Strategic recommendations include implementing comprehensive security headers, publishing incident response information, and resolving domain registration inconsistencies to strengthen trust and co…

Scanned

NIS2 and GDPR posture

GDPR outside view
73/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  2. DNS health

    DNS sends visitors and email to the right servers. Misconfigured records can cause outages or let someone redirect your traffic.

    • High

      Unregistered MX Record

      MX record points to unregistered domain: mx.alphaelectricalnorwich.co.uk.cust.a.hostedemail.com

      What to do: Remove or fix MX record pointing to unregistered domain

      • RFC 5321 §5.1
      • NIS2 21(2)(i)
      • IR 2024/2690 12.4: Implementing Regulation (EU) 2024/2690, Annex point 12.4: Asset inventory
      • NIST CM-8: NIST SP 800-53 Rev. 5 CM-8: System Component Inventory

  3. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

Need hands-on remediation? Email guard@offseq.com

Keep watching alphaelectricalnorwich.co.uk

This scan found 28 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
69
Security headers
15
Email security
55
DNS health
50
Network security
100
GDPR outside view
73
Average
60

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Alpha Electrical Eastern Ltd operates in the energy sector, focusing on electrical services for residential and commercial properties in Norwich and the wider East Anglia region. The company leverages its long-standing market presence since 1967 and certifications like NICEIC and CHAS to differentiate itself from competitors. Its business model centers on service delivery with emergency and routine electrical work, targeting property owners and landlords. The website supports lead generation through contact forms and clear call-to-actions. The partnership ecosystem includes listings on Yell and social media engagement via Facebook. Growth indicators include a comprehensive service offering and established local reputation. However, the lack of detailed domain registration data and limited social media diversity may constrain broader market reach.

Security posture

The website demonstrates a moderate to good security posture with mandatory HTTPS encryption and CAPTCHA protections on user input forms. The absence of explicit security headers such as Content-Security-Policy and X-Frame-Options represents a gap that could expose the site to certain web-based attacks. No vulnerabilities or exposed sensitive data were detected in the HTML content. The lack of a published security policy or incident response plan limits transparency and preparedness communication. Compliance with GDPR is implied through linked privacy and cookie policies, but no direct indicators of data protection officer contact or vulnerability disclosure mechanisms were found. Overall, the security maturity is adequate for a small service business but could be enhanced with formalized policies and technical header implementations.

Recommendations

  1. Implement comprehensive HTTP security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to mitigate common web vulnerabilities.
  2. Publish a clear security policy and incident response plan on the website to improve transparency and customer trust.
  3. Regularly audit and update third-party scripts and libraries to ensure no known vulnerabilities are present.
  4. Enhance accessibility features to meet recognized standards and improve user experience for all visitors.
  5. Resolve domain registration inconsistencies by ensuring proper WHOIS data is available and accurate to strengthen domain legitimacy.

Contact details published on the site

Addresses
Legal name
Alpha Electrical Eastern Ltd
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Alpha Electrical Eastern Ltd
Description
Alpha Electrical Eastern Ltd offer reliable and affordable electrical services for both domestic and commercial properties.
Key services
Domestic electrical services, Commercial electrical services, Emergency call out, Electrical testing/PAT, Landlord safety certificates, Full property rewires, Emergency lighting installations
Content quality
good
Branding
consistent

Technology

Stack
jQuery 3.7.0, Google Analytics (gtag.js), Google Tag Manager, YouTube iframe API, Vimeo iframe embed, Yext Reviews widget, Skrollr.js, Snowplow analytics, Cloudfront CDN, Mapbox, ReCaptcha (Google), Friendly Captcha
Platforms
MultiScreenSite platform
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of Google reCAPTCHA and Friendly Captcha on contact form
  • No exposed sensitive data in HTML
  • No vulnerable libraries detected

Analytics and tracking

Services
Google Analytics, Snowplow
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Snowplow, XG4KEN
Marketing tools
Yext Reviews
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Professional electrical services business with clear contact information.
  3. Use of multiple third-party analytics and marketing tools.
  4. WHOIS data is missing or invalid, which reduces domain trustworthiness.
  5. Good use of certifications and trust badges to enhance credibility.
  6. Contact form uses CAPTCHA for spam prevention.
  7. Social media presence limited to Facebook and Yell directory.
  8. No explicit security or incident response policies published.
  9. Privacy and cookie policies are linked to Yell's hosted pages.
Technical notes

Notes

The website is built on the MultiScreenSite platform, utilizing a modern tech stack including jQuery 3.7.0, Google Analytics, Google Tag Manager, and embedded video content from YouTube and Vimeo. The site loads with moderate performance and is optimized for mobile devices with responsive design elements. Analytics and marketing tools are integrated for user tracking and engagement, including Snowplow and Friendly Captcha for spam prevention. The site uses CDN services for static content delivery, improving load times. However, there is an opportunity to improve technical SEO and accessibility compliance. The absence of explicit security headers and incomplete WHOIS data represent technical risks that could impact trust and security posture.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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