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Security report for aleno.me

aleno · Hospitality · N/a

Low risk. 2 critical or high findings in Security headers and SSL/TLS.

Security score

77/100

Risk levelLow

0–100, higher is better. How it is calculated

Aleno is a digital assistant platform tailored for the hospitality industry, specifically targeting hotels, restaurant groups, and ambitious individual restaurants. The company offers a SaaS solution that optimizes marketing, automates operations, and supports business growth through AI-driven tools. The website is professionally designed, mobile-optimized, and provides comprehensive information about their services and target audience. Technically, the site is built on HubSpot CMS and integrates modern marketing and analytics technologies such as Google Tag Manager and Facebook Pixel. Security posture is good with HTTPS enforced and no visible vulnerabilities, though security headers and explicit incident response policies could be improved. Privacy and cookie policies are present and indicate GDPR compliance. WHOIS data is unavailable due to privacy restrictions, which slightly reduces transparency but the overall site professionalism and trust indicators support legitimacy.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

Need hands-on remediation? Email guard@offseq.com

Keep watching aleno.me

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
75
Security headers
50
Email security
65
DNS health
90
Network security
100
GDPR outside view
83
Average
77

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Aleno positions itself as a pioneering digital assistant in the hospitality sector, offering tailored solutions that go beyond standard reservation systems. Their business model focuses on SaaS delivery with integrations to multiple third-party systems, targeting medium-sized hospitality businesses aiming for operational efficiency and revenue growth. The presence of testimonials and partnerships with well-known hospitality brands strengthens their market credibility. The company leverages HubSpot's platform for marketing and CMS, indicating a mature digital marketing strategy. Growth indicators include a marketplace for integrations and continuous addition of new features. The company maintains active social media channels to engage with customers and prospects.

Security posture

The website demonstrates a good security posture with HTTPS enabled and no exposed sensitive data in the HTML. However, no explicit security headers were detected in the provided data, and there is no visible security policy or incident response contact information. The absence of a vulnerability disclosure or security.txt file suggests room for improvement in transparency and readiness. The use of third-party marketing and analytics scripts is standard but requires ongoing monitoring to mitigate supply chain risks. Overall, the security maturity is moderate to good but could be enhanced by publishing clear security policies and implementing additional HTTP security headers.

Recommendations

  1. Implement and enforce HTTP security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection against common web attacks.
  2. Publish a dedicated security policy and incident response contact information to improve transparency and trust.
  3. Add a vulnerability disclosure policy or security.txt file to facilitate responsible reporting of security issues.
  4. Enhance visibility of contact information for security and privacy concerns to support compliance and user trust.
  5. Regularly audit and update third-party scripts and integrations to minimize security risks from external dependencies.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
aleno
Description
Der erste Digitale Assistent für Hotels und Restaurants – Intuitiv, KI-gestützt, in Echtzeit und von überall aus.
Key services
Marketing optimization, Operations automation and integration, Business growth and revenue management
Content quality
excellent
Branding
consistent

Technology

Stack
HubSpot CMS, jQuery, Font Awesome, Google Tag Manager, Facebook Pixel, HubSpot Analytics, HubSpot Web Interactives, HubSpot Messages
Frameworks
HubSpot CMS
Platforms
HubSpot
Performance
moderate
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of modern analytics and tracking scripts

Analytics and tracking

Services
HubSpot Analytics, Google Tag Manager, Facebook Pixel
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Facebook Ads
Tracking pixels
Facebook Pixel, HubSpot Analytics
Marketing tools
HubSpot Marketing Tools
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible and not blocked by WAF or security mechanisms.
  2. Content is in German with English alternate language available.
  3. Site uses HubSpot CMS and integrates multiple marketing and analytics tools.
  4. No direct contact emails or phone numbers found on the main page; contact likely via dedicated pages.
  5. Privacy and cookie policies are present and linked in footer.
  6. No explicit security or incident response policies found on main site.
  7. Strong branding and consistent design with clear navigation.
  8. Multiple testimonials and partner logos enhance trust.
  9. No suspicious or malicious content detected.
Technical notes

Notes

The website is built on the HubSpot CMS platform, utilizing jQuery and Font Awesome for UI components. It integrates multiple marketing and analytics tools including Google Tag Manager, HubSpot Analytics, and Facebook Pixel, indicating a sophisticated marketing infrastructure. The site is mobile-optimized with responsive design and accessibility considerations. Performance is moderate, with potential improvements in loading speed achievable through optimization of third-party scripts and assets. The technical stack is modern and well-maintained, supporting the business goals effectively. Opportunities exist to enhance security headers and implement additional compliance features.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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