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Security report for activeplus.co.nz

Active + · Healthcare · New Zealand

Medium risk. 3 critical or high findings in SSL/TLS and GDPR outside view.

Security score

64/100

Risk levelMedium

0–100, higher is better. How it is calculated

Active+ is a well-established healthcare provider in New Zealand specializing in physiotherapy, occupational therapy, rehabilitation, and wellness services. The company operates a large network of over 1400 clinicians and multiple branded clinics across the country, positioning itself as a leading provider in its sector. The website reflects a professional and comprehensive service offering targeting individuals seeking health and rehabilitation support. Technically, the website employs modern web technologies including Google Analytics, Facebook Pixel, Hotjar, and Google reCAPTCHA to enhance user experience and security. The site is mobile-optimized and demonstrates good SEO and accessibility practices. Security posture is solid with HTTPS enforced and secure form handling, though some security headers could be improved. Privacy policies and cookie consent mechanisms are present, supporting basic compliance. Overall, the website and business present a trustworthy and professional image with no critical security or content safety concerns.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching activeplus.co.nz

This scan found 17 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
95
Email security
70
DNS health
65
Network security
100
GDPR outside view
53
Average
64

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Active+ operates in the healthcare sector with a focus on physiotherapy and rehabilitation services. Its business model revolves around providing multi-disciplinary health services through a network of clinicians and clinics, supported by partnerships with ACC and insurance companies. The company targets New Zealand residents requiring rehabilitation and wellness services, leveraging a strong brand presence and extensive geographic coverage. The inclusion of an online shop and provider login indicates diversified revenue streams and service channels. The partnership with Southern Cross and Provida further strengthens its market position. The website content and structure suggest a mature organization with a clear focus on client engagement and service accessibility.

Security posture

The website demonstrates a mature security posture with HTTPS enforced and the use of Google reCAPTCHA to protect forms from automated abuse. Tracking and analytics are implemented responsibly with popular tools like Google Analytics, Facebook Pixel, and Hotjar. However, the absence of explicit security headers such as Content-Security-Policy and X-Frame-Options represents an area for improvement. No exposed sensitive data or vulnerable libraries were detected in the source. The lack of a published incident response policy or dedicated security contact is a minor gap. Overall, the site is secure for its purpose but could enhance defenses against advanced threats and improve transparency on security practices.

Recommendations

  1. Implement comprehensive security headers including Content-Security-Policy, X-Frame-Options, X-Content-Type-Options, and Referrer-Policy to strengthen browser security.
  2. Publish an incident response policy and provide a dedicated security contact email to improve transparency and readiness.
  3. Regularly audit and update third-party libraries and scripts to mitigate potential vulnerabilities.
  4. Enhance accessibility features to meet higher compliance standards and improve user experience for all visitors.
  5. Consider expanding privacy compliance disclosures to explicitly address GDPR and other relevant regulations.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Active +
Description
Active+ is a leading provider of physiotherapy, occupational health, and rehabilitation services and more in New Zealand.
Key services
Physiotherapy, Occupational Therapy, Rehabilitation, Pilates, Psychology, Counselling, Social Work, Vocational Consulting, Pain Management, Nutrition
Content quality
excellent
Branding
consistent

Technology

Stack
Google Analytics, Google Tag Manager, Facebook Pixel, Hotjar, Bootstrap, jQuery, WebFont Loader, Google reCAPTCHA v2, LazySizes (lazy loading images), RevSlider
Frameworks
Bootstrap
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • Use of HTTPS
  • Use of Google reCAPTCHA on forms
  • No exposed sensitive data in HTML
  • Secure form submission via POST
  • No visible vulnerable libraries detected

Analytics and tracking

Services
Google Analytics, Facebook Pixel, Hotjar
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Facebook Pixel, Hotjar
Marketing tools
Facebook Pixel, Hotjar
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is professionally designed and well-structured.
  2. Comprehensive service offerings in healthcare and rehabilitation.
  3. Multiple contact methods including forms, phone, email, and physical address.
  4. Use of modern tracking and analytics tools with privacy considerations.
  5. No WHOIS data available, likely due to privacy protection.
  6. No security challenges or WAF blocks detected.
  7. Good mobile responsiveness and accessibility basics.
  8. No visible security vulnerabilities or exposed sensitive data.
Technical notes

Notes

The website uses a modern technology stack with Bootstrap for responsive design, Google Tag Manager for tag management, and multiple analytics and tracking tools such as Google Analytics, Facebook Pixel, and Hotjar. Lazy loading of images is implemented via LazySizes to improve performance. The site uses Google reCAPTCHA v2 for form protection. The HTML is well-structured with meta tags for SEO and Open Graph tags for social media sharing. Performance is moderate with some room for optimization. No CMS was explicitly detected, suggesting a custom or proprietary platform. Hosting provider details are not disclosed. Overall, the technical implementation supports a professional and user-friendly website with good scalability potential.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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