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Security report for abridge.com

Abridge · Healthcare · United States

Low risk. 1 critical or high finding in SSL/TLS.

Security score

83/100

Risk levelLow

0–100, higher is better. How it is calculated

Abridge is a healthcare technology company specializing in generative AI solutions for clinical conversation documentation. Positioned as an innovative player in the healthcare AI space, it has secured significant Series E funding led by a16z, indicating strong market confidence. The company targets healthcare providers and organizations aiming to improve patient care through advanced AI-driven documentation and analytics. Technically, the website is built on modern platforms like Webflow and integrates multiple marketing and analytics tools such as HubSpot, Google Analytics, Hotjar, and Clearbit, reflecting a mature digital infrastructure. Security posture is robust with HTTPS enforcement, comprehensive cookie consent, and security headers, although some areas like incident response and vulnerability disclosure policies are not publicly detailed. The absence of WHOIS data for the domain is a notable concern, potentially indicating privacy protection or registration issues, which slightly impacts trustworthiness. Overall, the website presents a professional, trustworthy front with excellent content quality and user experience, but would benefit from enhanced transparency in legal and security policies.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

1 finding rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

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Keep watching abridge.com

This scan found 16 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
75
Email security
80
DNS health
85
Network security
100
GDPR outside view
88
Average
83

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Abridge operates in the healthcare and technology sectors, offering AI-powered clinical conversation documentation services. Its business model is B2B SaaS, focusing on healthcare providers and institutions. The company demonstrates strong market positioning through strategic partnerships with major healthcare organizations and substantial venture funding. Revenue streams likely include subscription-based services and enterprise contracts. The website content and announcements suggest ongoing growth and innovation. The marketing ecosystem includes advanced analytics and retargeting tools, supporting effective customer acquisition and engagement. However, the lack of explicit contact details and legal pages may hinder some user trust and compliance perceptions. The partnership ecosystem includes notable entities like a16z and Corewell Health, reinforcing credibility.

Security posture

The website exhibits a mature security posture with HTTPS enforced and multiple security headers implemented, including Content-Security-Policy and Strict-Transport-Security. Cookie consent is managed via Osano, providing users control over tracking categories, which aligns with GDPR compliance. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of a published incident response policy, security contact channels, and vulnerability disclosure mechanisms represents gaps in transparency and readiness. The missing WHOIS data raises questions about domain registration legitimacy, which should be addressed to improve trust. Overall, the security maturity is good but could be enhanced by publishing comprehensive security and incident response documentation.

Recommendations

  1. Publish a clear and accessible Terms of Service page to improve legal transparency.
  2. Provide explicit security incident response contact information to enhance trust and readiness.
  3. Implement and publish a vulnerability disclosure policy or security.txt file to encourage responsible reporting.
  4. Add Data Protection Officer contact details or privacy compliance officer information to strengthen GDPR compliance signals.
  5. Verify and ensure WHOIS domain registration data is publicly available or justified by privacy protection to improve legitimacy perception.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Abridge
Description
Abridge transforms documentation for clinical conversations powered by generative AI, enhancing healthcare understanding and improving patient care.
Key services
Generative AI for clinical conversation documentation, Healthcare data analytics, Improving patient care through AI insights
Content quality
excellent
Branding
consistent

Technology

Stack
Generative AI, HubSpot (marketing and analytics), Google Tag Manager, Hotjar, Clearbit, AppsFlyer, Osano (cookie consent management), Webflow (CMS and hosting)
Platforms
Webflow
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with opt-in/out
  • No exposed sensitive data in HTML
  • Use of reputable third-party security and analytics tools

Analytics and tracking

Services
Google Analytics, Hotjar, HubSpot Analytics, Clearbit
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
HubSpot Ads Pixel
Tracking pixels
Hotjar, Clearbit, AppsFlyer, HubSpot
Marketing tools
HubSpot, Clearbit, AppsFlyer
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Strong privacy and cookie consent mechanisms implemented.
  3. No explicit contact emails or phone numbers found on homepage HTML.
  4. No Terms of Service page detected.
  5. Use of modern marketing and analytics technologies.
  6. Professional healthcare AI service presentation.
  7. WHOIS data missing, which reduces trust score.
Technical notes

Notes

The website leverages a modern technology stack including Webflow CMS and hosting, generative AI technologies (implied by business description), and integrates multiple third-party marketing and analytics tools such as HubSpot, Google Analytics, Hotjar, Clearbit, and AppsFlyer. Performance is fast with good mobile optimization and accessibility features. SEO is well implemented with comprehensive meta tags and Open Graph data. The site uses advanced cookie consent management via Osano, reflecting a commitment to privacy compliance. No technical debt or outdated libraries were detected in the provided HTML content. Opportunities exist to enhance technical transparency by publishing security policies and legal documents. Overall, the technical infrastructure supports a professional and scalable digital presence.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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