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Security report for 321med4.com

321 MED GmbH · Healthcare · Germany

High risk. 9 critical or high findings in Network security, Security headers and 2 other checks.

Security score

49/100

Risk levelHigh

0–100, higher is better. How it is calculated

321 MED GmbH operates a specialized healthcare software platform focused on digitizing and automating patient reception and administrative workflows for medical practices, clinics, and related healthcare facilities. The company has established a strong market presence in Germany with over 3,500 healthcare providers and 5 million patients served. Their flagship product, the Online-Rezeption, offers a comprehensive suite of features including appointment management, digital check-in, AI-powered telephone assistance, and workflow automation, tailored specifically for healthcare environments. The website is professionally designed, content-rich, and well-branded, reflecting a mature and credible business.

Scanned

NIS2 and GDPR posture

GDPR outside view
65/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

9 findings rated critical or high. Fix these first.

  1. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • Critical

      Critical Service Exposed: MySQL

      Port 3306 (MySQL) is publicly accessible - MySQL - Database server

      What to do: Immediately restrict access to MySQL using firewall or VPN

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
    • Critical

      Critical Service Exposed: PostgreSQL

      Port 5432 (PostgreSQL) is publicly accessible - PostgreSQL - Database server

      What to do: Immediately restrict access to PostgreSQL using firewall or VPN

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection
  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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Keep watching 321med4.com

This scan found 25 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
20
Email security
90
DNS health
65
Network security
0
GDPR outside view
65
Average
52
After the cap
49

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet · found on this site
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The company targets a broad spectrum of healthcare providers, including general practitioners, specialists, clinics, pharmacies, and veterinary practices. Their SaaS business model emphasizes ease of integration, customization, and compliance with GDPR. Media coverage and testimonials from medical professionals reinforce their credibility and market acceptance. The company leverages partnerships with healthcare facilities showcased as references. Their growth is supported by a clear value proposition of reducing administrative burden and improving patient communication through digital means.

Security posture

The website enforces HTTPS and employs cookie consent mechanisms compliant with GDPR, indicating a good baseline security and privacy posture. However, there is no evidence of advanced security headers or published security policies and incident response contacts. DNSSEC is not enabled, which is a recommended improvement. No vulnerabilities or exposed sensitive data were detected in the HTML content or scripts. The use of reputable third-party services like Cloudflare, Usercentrics, Google Tag Manager, and Facebook Pixel is noted, with moderate user tracking levels. Overall, the security posture is solid but could be enhanced with additional security policies and DNS hardening.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
  2. Implement and publish comprehensive security headers such as Content Security Policy (CSP), HSTS, and X-Frame-Options.
  3. Publish a dedicated security policy and incident response contact information to improve transparency and trust.
  4. Consider adding a vulnerability disclosure policy or security.txt file to facilitate responsible reporting.
  5. Continue monitoring third-party scripts and tracking tools to ensure privacy compliance and minimize tracking footprint.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
321 MED GmbH
Description
321 MED is the online contact point between patients and healthcare providers (e.g. doctor's offices, clinics) - made by doctors. It offers a comprehensive software solution to digitize reception and administrative processes in medical practices, clinics, and medical care centers.
Key services
Patient management, Appointment scheduling and management, Digital check-in, Automated reminders and recalls, Internal practice communication, Online consultations, Patient data import/export, Multiplatform compatibility, Referrer and patient portals, AI-powered telephone assistant
Content quality
excellent
Branding
consistent

Technology

Stack
jQuery, jQuery UI, Usercentrics CMP, Google Tag Manager, Facebook Pixel, Streamable video embeds, Cloudflare DNS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
80/100
Good practices seen
  • HTTPS enforced
  • GDPR compliance with cookie consent
  • No exposed sensitive data in HTML
  • No vulnerable libraries detected in scripts

Analytics and tracking

Services
Google Tag Manager, Facebook Pixel
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Facebook Pixel
Marketing tools
Usercentrics CMP
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and multimedia.
  2. Strong focus on healthcare digital reception software.
  3. Multiple media references and testimonials enhance trust.
  4. No direct contact emails or phone numbers found on main pages.
  5. Cookie consent implemented via Usercentrics.
  6. No explicit security policy or incident response contacts published.
  7. No security.txt or vulnerability disclosure found.
  8. No DNSSEC enabled for domain.
  9. Use of modern tracking and marketing tools.
  10. Good GDPR compliance indications.
Technical notes

Notes

The website uses a custom CMS with a modern tech stack including jQuery, jQuery UI, and third-party integrations for consent management and analytics. Hosting and DNS are managed via Cloudflare, providing CDN and security benefits. Performance is moderate with embedded videos and multiple CSS/JS resources. The site is mobile optimized with responsive design and basic accessibility features. SEO is basic but includes canonical and alternate hreflang tags. There is room for improvement in accessibility and performance optimization to enhance user experience further.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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