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Security report for 1220.ee

AS Arstikeskus Confido · Healthcare · Estonia

High risk. 8 critical or high findings in GDPR outside view, Security headers and 2 other checks.

Security score

46/100

Risk levelHigh

0–100, higher is better. How it is calculated

The website 1220.ee serves as the official Estonian health advice line platform, providing telephone and web chat medical consultation services. It targets Estonian residents and callers abroad, offering guidance on medical issues, prescription renewals, and emergency care decisions. The service operates under the auspices of the Estonian Health Insurance Fund (Tervisekassa) and collaborates with healthcare providers and pharmacies. The site is professionally designed with consistent branding and clear navigation, supporting multiple languages (Estonian and Russian). Technical infrastructure includes modern JavaScript libraries, CDN-hosted resources, and integration with Facebook SDK and Google Tag Manager for analytics and marketing purposes. The site uses HTTPS and shows no signs of blocking or WAF interference, indicating good accessibility and security basics. However, it lacks visible privacy and cookie policies, which impacts GDPR compliance and privacy posture. Contact information is limited to phone numbers with no email or physical address disclosed. No forms collecting personal data are present on the main page, reducing immediate data protection concerns. Overall, the site demonstrates a solid business credibility and technical foundation but requires improvements in privacy compliance and security policy transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
10/ 100 · Critical
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

8 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
55
Email security
70
DNS health
60
Network security
20
GDPR outside view
10
Average
46

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

1220.ee operates as a government-backed healthcare advisory service, positioning itself as a trusted national resource for medical advice and prescription management. Its competitive advantage lies in official endorsement, 24/7 availability, and multilingual support. The business model is service-oriented, funded by public health insurance, with no direct commercial sales. Target customers include patients needing medical guidance outside regular office hours, healthcare institutions lacking immediate staff, and non-Estonian speakers requiring English consultation. The partnership ecosystem includes Tervisekassa, Estonian family doctors, and pharmacies. The website's digital presence supports these operations with clear service descriptions and official contact channels. Growth indicators include expanded service hours and multilingual support. Strategic observations suggest enhancing privacy and security transparency to strengthen user trust and regulatory compliance.

Security posture

The website maintains a moderate security posture with HTTPS enabled and use of integrity attributes on CDN scripts, reducing risks of script tampering. No security headers were detected in the HTML content, representing an area for improvement. No sensitive data or credentials are exposed in the source code. The absence of privacy and cookie policies indicates compliance gaps with GDPR requirements. No incident response or security contact information is published, limiting transparency in case of security events. The use of third-party scripts like Facebook SDK and Google Tag Manager introduces potential tracking and privacy concerns, which are not mitigated by visible consent mechanisms. Overall, the security maturity is adequate for a public informational site but requires enhancements in policy publication, header implementation, and user privacy controls.

Recommendations

  1. Publish a comprehensive privacy policy detailing data collection, processing, and user rights to improve GDPR compliance.
  2. Implement a cookie consent banner or mechanism to inform users and obtain consent for tracking technologies.
  3. Add security headers such as Content-Security-Policy, X-Content-Type-Options, and X-Frame-Options to enhance protection against common web attacks.
  4. Provide clear security and incident response policies with dedicated contact channels to improve transparency and trust.
  5. Regularly review and audit third-party scripts and dependencies to mitigate risks from vulnerable libraries or tracking overreach.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
AS Arstikeskus Confido
Description
The website provides a health advice line service (Perearsti nõuandetelefon) offering medical consultation and prescription renewal services primarily for Estonian residents and callers from abroad. It supports anonymous and personalized advice, including English language consultation, and operates 24/7 for anonymous services and extended hours for personalized consultations.
Key services
Medical advice via phone and web chat, Prescription renewal for certain medications, Guidance on emergency vs primary care, Support in English language, 24/7 anonymous advice service
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, jQuery (implied by slick-carousel usage), Slick Carousel, Facebook SDK, Google Tag Manager
Performance
moderate
Mobile
good
Accessibility
basic
SEO
basic

Security

Observed score
75/100
Good practices seen
  • HTTPS enabled
  • No exposed sensitive data in HTML
  • Use of integrity and crossorigin attributes on CDN scripts

Analytics and tracking

Services
Google Analytics (via Google Tag Manager)
Tracking level
moderate
Privacy practices
poor

Advertising

Tracking pixels
Facebook SDK
Marketing tools
Facebook SDK
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. No explicit privacy or cookie policy found, which is a compliance gap.
  3. Terms of service page is present and linked in navigation.
  4. Contact information is limited to phone numbers; no email or physical address found.
  5. No security or incident response policies published.
  6. Use of modern JavaScript libraries and CDN-hosted resources.
  7. Website uses HTTPS with no visible SSL issues.
  8. No forms detected that collect user data directly on the main page.
  9. Social media integration limited to Facebook SDK, no direct social media links found.
  10. Branding is consistent with Estonian health services.
Technical notes

Notes

The website uses Greativ CMS, leveraging modern JavaScript libraries including Slick Carousel for UI components and Facebook SDK for social integration. Google Tag Manager is employed for analytics and marketing tracking. Resources are loaded from reputable CDNs with integrity and crossorigin attributes, enhancing security. The site is mobile-optimized with responsive images and viewport settings. Performance is moderate, with no major issues detected but potential for optimization exists. Accessibility features are basic, with room for improvement in semantic markup and ARIA attributes. SEO optimization is basic, with meta tags present but minimal keyword and description content. No forms are present on the main page, reducing complexity in data handling. Overall, the technical infrastructure is stable and modern but could benefit from enhanced accessibility and SEO practices.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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