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Security report for 116117-termine.de

Kassenärztliche Bundesvereinigung (KBV) · Healthcare · Germany

Partial score · DNS & email only

48/100

0–100, higher is better. How it is calculated

The website www.116117-termine.de serves as the official appointment booking platform for statutory health insured patients in Germany, operated under the auspices of the Kassenärztliche Bundesvereinigung (KBV). It provides a trusted and user-friendly service for booking, viewing, and canceling medical appointments with general practitioners and specialists. The platform is recognized as a Stiftung Warentest Testsieger in 2021, underscoring its market credibility and user trust. The target audience is primarily German statutory health insured patients seeking quick and reliable access to healthcare appointments. Technically, the website is built on the TYPO3 CMS framework, leveraging modern web technologies including JavaScript and CSS. It integrates Matomo analytics with a clear cookie consent mechanism, ensuring compliance with GDPR and privacy best practices. The site demonstrates good mobile optimization, accessibility, and SEO practices, contributing to a positive user experience. Hosting appears to be managed by kv.digital GmbH, a technology partner closely affiliated with the KBV. From a security perspective, the site enforces HTTPS and employs cookie consent for tracking, minimizing privacy risks. However, explicit security headers such as Content Security Policy and HSTS are not evident, and no formal security or incident response policies are published. No vulnerabilities or exposed sensitive data were detected in the analysis. The WHOIS data is limited but does not raise concerns, and the domain appears legitimate and consistent with the official nature of the service. Overall, the website presents a professional, secure, and privacy-conscious platform that effectively supports its public healthcare mission. Strategic improvements could include publishing a security policy, adding security headers, and providing clearer contact information for incident response. These enhancements would further strengthen trust and compliance in an increasingly regulated digital environment.

Scanned

3 of 7 checks could not complete. The site may be unreachable or blocking automated scans, so the results below cover only what could be checked. Try a rescan later.

NIS2 and GDPR posture

NIS2 outside view
Not assessed
GDPR outside view
Not assessed

Both readouts depend on the site's pages, which could not be loaded in this scan.

Priority findings

4 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

  2. DNS health

    DNS sends visitors and email to the right servers. Misconfigured records can cause outages or let someone redirect your traffic.

    • High

      Unregistered MX Record

      MX record points to unregistered domain: b.mx.kbv.de

      What to do: Remove or fix MX record pointing to unregistered domain

      • RFC 5321 §5.1
      • NIS2 21(2)(i)
      • IR 2024/2690 12.4: Implementing Regulation (EU) 2024/2690, Annex point 12.4: Asset inventory
      • NIST CM-8: NIST SP 800-53 Rev. 5 CM-8: System Component Inventory
    • High

      Weak SPF Policy

      SPF record has permissive policy allowing any server to send email

      What to do: Use -all or ~all qualifier for better email security

  3. Network security

    Services reachable from the internet are the first thing attackers probe. Anything open that does not need to be should be closed.

    • High

      High-Risk Service Exposed: FTP

      Port 21 (FTP) is publicly accessible - FTP - Often unencrypted file transfer

      What to do: Consider restricting access to FTP or implementing strong authentication

      • NIS2 21(2)(e)
      • IR 2024/2690 6.7.2(f): Implementing Regulation (EU) 2024/2690, Annex point 6.7.2(f): Network security
      • NIST CM-7: NIST SP 800-53 Rev. 5 CM-7: Least Functionality
      • NIST SC-7: NIST SP 800-53 Rev. 5 SC-7: Boundary Protection

Need hands-on remediation? Email guard@offseq.com

Keep watching 116117-termine.de

This scan found 18 issues across 4 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Email security
70
DNS health
40
Network security
20
Average
48

Not counted

  • Security headers: did not complete in this scan.
  • GDPR outside view: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The 116117 Terminservice is positioned as a critical public healthcare service in Germany, facilitating appointment scheduling for statutory health insured patients. Its competitive advantage lies in official backing by the KBV and recognition by Stiftung Warentest, which enhances user trust and adoption. The business model is service-oriented, focusing on accessibility and ease of use rather than direct revenue generation. Partnerships with kv.digital GmbH and integration with other 116117 services create a robust ecosystem. The platform targets a broad demographic of insured patients, with growth potential tied to digital healthcare adoption trends. The absence of direct commercial elements aligns with its public service mandate, emphasizing reliability and data protection.

Security posture

The website demonstrates a mature security posture with enforced HTTPS, cookie consent mechanisms, and no visible vulnerabilities or sensitive data exposure. The use of Matomo analytics with opt-in tracking respects user privacy and GDPR compliance. However, the lack of explicit security headers such as CSP, HSTS, and X-Frame-Options represents an area for improvement. The absence of a published security policy or incident response contact limits transparency and readiness for security incidents. Overall, the site balances usability and security well but would benefit from formalizing security governance and enhancing technical controls to mitigate emerging threats and regulatory requirements.

Recommendations

  1. Implement and enforce security headers including Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options to enhance protection against common web attacks.
  2. Publish a clear security policy and incident response contact information to improve transparency and readiness for security events.
  3. Consider adding a vulnerability disclosure policy or security.txt file to facilitate responsible reporting of security issues.
  4. Enhance contact information availability, including official emails or phone numbers for support and security inquiries.
  5. Regularly review and update cookie and privacy policies to maintain compliance with evolving GDPR and ePrivacy regulations.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Kassenärztliche Bundesvereinigung (KBV)
Description
Offizieller Terminservice der Kassenärztlichen Bundesvereinigung zur Buchung von Arzt- und Psychotherapeuten-Terminen für gesetzlich Versicherte in Deutschland.
Key services
Online booking of medical appointments, Appointment viewing and cancellation, Mobile app for appointment management
Content quality
excellent
Branding
consistent

Technology

Stack
TYPO3 CMS, Matomo Analytics, JavaScript, CSS
Frameworks
TYPO3 CMS
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Cookie consent with opt-in for tracking
  • No exposed sensitive data in HTML
  • No vulnerable libraries detected

Analytics and tracking

Services
Matomo
Tracking level
minimal
Privacy practices
good

Advertising

Tracking pixels
Matomo
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Official German healthcare appointment booking service
  2. Powered by TYPO3 CMS
  3. Strong privacy and cookie consent implementation
  4. No visible security or content issues
  5. Good mobile and accessibility support
  6. No contact emails or phone numbers explicitly listed on main site
  7. No terms of service page found
  8. Social media presence on Facebook, Instagram, Twitter
Technical notes

Notes

The website is built on the TYPO3 CMS platform, a robust and widely used content management system suitable for enterprise and public sector deployments. The technology stack includes modern JavaScript and CSS assets, with Matomo analytics integrated for privacy-conscious user tracking. Hosting and technical realization are managed by kv.digital GmbH, indicating professional infrastructure support. Performance is moderate with good mobile responsiveness and accessibility features. SEO is well addressed through meta tags and structured content. Opportunities exist to modernize security headers and enhance incident response capabilities. Overall, the technical foundation supports the business goals effectively with room for incremental improvements.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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