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Security report for yodel.co.uk

Yodel Delivery Network Limited · Transportation · United Kingdom

Low risk. 3 critical or high findings in Security headers and SSL/TLS.

Security score

80/100

Risk levelLow

0–100, higher is better. How it is calculated

Yodel Delivery Network Limited operates as one of the UK's largest parcel courier and delivery service providers, catering to both business and consumer markets. The company offers a broad range of services including parcel sending, tracking, returns, click & collect, and home collections, positioning itself as a key player in the UK transportation and logistics sector. The website reflects a professional and user-friendly platform with clear navigation and mobile optimization, supporting its business model effectively. Technically, the site leverages modern JavaScript libraries, CDN hosting via Amazon CloudFront, and integrates multiple analytics and tracking tools such as Google Analytics and Microsoft Clarity, indicating a mature digital infrastructure. Security-wise, the site enforces HTTPS, uses CSRF tokens, and provides cookie consent mechanisms, though it lacks explicit published security policies or incident response contacts. The WHOIS data for the exact domain queried (www.yodel.co.uk) is unavailable due to domain naming rules, but the main domain yodel.co.uk is presumably registered and legitimate. Overall, the website demonstrates a solid security posture and compliance with privacy regulations, though improvements in transparency around security policies and incident response are recommended.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching yodel.co.uk

This scan found 15 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
55
Email security
100
DNS health
70
Network security
100
GDPR outside view
83
Average
80

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Yodel holds a strong market position in the UK parcel delivery industry, serving major retailers and a wide customer base. Its business model focuses on providing flexible delivery and returns solutions, supported by a network of physical stores and digital services. The company emphasizes corporate social responsibility and customer trust, as evidenced by CSR reports and Trustpilot integration. Partnerships with driver recruitment platforms and parcel collection services enhance its operational ecosystem. The website content and structure support customer engagement and service accessibility, reflecting a well-established brand with a large operational scale.

Security posture

The website exhibits a good security maturity level with HTTPS enforcement, CSRF protection, and cookie consent compliance. However, the absence of a publicly available security policy, incident response contacts, and vulnerability disclosure mechanisms represents gaps in transparency and readiness. The use of multiple third-party scripts necessitates ongoing security audits to mitigate risks. No critical vulnerabilities or exposed sensitive data were detected in the analysis. Enhancing published security documentation and incident response channels would strengthen the overall security culture and compliance posture.

Recommendations

  1. Publish a dedicated security policy page detailing security practices and compliance frameworks.
  2. Establish and publicize incident response contact channels such as security@ or abuse@ email addresses.
  3. Implement and publish a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  4. Enhance website accessibility features to meet higher compliance standards.
  5. Regularly review and update third-party scripts and tracking tools to minimize security risks.

Contact details published on the site

Addresses
Legal name
Yodel Delivery Network Limited
Registration number
05200072
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Yodel Delivery Network Limited
Description
Yodel is one of the largest delivery companies for B2B and B2C orders, serving many of the UK's leading retailers.
Key services
Parcel delivery, Parcel collection, Returns management, Click & Collect, Home collections
Content quality
good
Branding
consistent

Technology

Stack
JavaScript, HTML5, CSS3, Google Analytics, Microsoft Clarity, Google Tag Manager, SmartBanner.js, Leaflet.js
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • CSRF protection tokens
  • Cookie consent with opt-in/out
  • Input validation on forms

Analytics and tracking

Services
Google Analytics, Microsoft Clarity
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Microsoft Clarity, Trustpilot widget
Marketing tools
Microsoft Clarity
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive features.
  2. Strong focus on parcel delivery services for UK market.
  3. Comprehensive cookie consent and privacy policy mechanisms implemented.
  4. Use of multiple analytics and tracking tools with opt-in consent.
  5. No direct company contact emails or phone numbers found in HTML content; contact likely via forms or client zone.
  6. WHOIS data for the exact domain queried is unavailable due to domain naming rules; domain is a subdomain.
  7. No explicit security policy or incident response contact information published.
  8. Good branding consistency and professional design.
  9. No signs of WAF or blocking mechanisms.
Technical notes

Notes

The website is built using modern web technologies including HTML5, CSS3, and JavaScript, with integration of analytics and tracking tools like Google Analytics, Microsoft Clarity, and Google Tag Manager. Hosting is via Amazon CloudFront CDN, supporting performance and scalability. The site includes mobile optimization and basic accessibility features. While the technical implementation is solid, opportunities exist to improve accessibility compliance and reduce reliance on multiple third-party scripts. Performance is moderate, with potential gains achievable through optimization of script loading and asset delivery.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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