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Security report for worldairportsurvey.com

Skytrax · Transportation · N/a

Medium risk. 7 critical or high findings in Email security, Security headers and 2 other checks.

Security score

61/100

Risk levelMedium

0–100, higher is better. How it is calculated

Skytrax operates the World Airport Survey, the largest global airport customer satisfaction survey, providing industry-recognized awards and benchmarks. The website serves a global audience of travelers and aviation stakeholders, offering multilingual survey access and detailed airport rankings. The business model centers on market research and reputation through awards, positioning Skytrax as a leading authority in airport quality assessment. Technically, the website uses a traditional web stack with jQuery and Google Adsense for monetization, hosted with Cloudflare DNS services. The site is mobile responsive with good SEO practices but lacks modern frameworks or CMS indications. Performance is moderate, and accessibility is basic but functional. Security posture is adequate with HTTPS enforced and domain transfer protections, but lacks DNSSEC and security headers, and does not publish security or incident response policies. Privacy compliance is basic with a privacy notice and cookie consent implemented via third-party scripts. Contact information is limited to a contact form, with no direct emails or phone numbers published. Overall, the site is trustworthy and professional but could improve security and privacy transparency to enhance user trust and compliance posture.

Scanned

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Email security

    SPF, DKIM and DMARC stop others sending email that looks like it comes from your domain, a common route to phishing and invoice fraud.

    • Critical

      No email authentication configured

      Domain is vulnerable to email spoofing

      What to do: Implement SPF, DKIM, and DMARC immediately

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

Need hands-on remediation? Email guard@offseq.com

Keep watching worldairportsurvey.com

This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
65
Security headers
15
Email security
60
DNS health
70
Network security
100
GDPR outside view
53
Average
61

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Skytrax holds a strong market position as a global leader in airport customer satisfaction surveys and awards. Its competitive advantage lies in its long-standing reputation and comprehensive survey methodology. Revenue likely derives from survey participation, awards sponsorships, and advertising. The target customers include global travelers, airports, and aviation industry stakeholders. The multilingual approach supports broad international reach. Partnerships appear limited to related aviation award sites. Growth indicators include consistent domain age and ongoing survey cycles. Strategic observations suggest opportunities in expanding digital engagement and enhancing security transparency.

Security posture

The current security maturity is moderate. HTTPS is enforced, and domain transfer protections are in place, but the absence of DNSSEC and security headers reduces defense-in-depth. No incident response or vulnerability disclosure policies are published, indicating limited readiness for security events. Data protection practices are minimal, relying on cookie consent scripts without detailed data retention disclosures. The lack of direct contact emails for security or abuse reporting is a gap. Overall, the security culture appears basic, with room for improvement in transparency and technical controls.

Recommendations

  1. Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
  2. Implement standard security headers such as Content Security Policy, HSTS, and X-Frame-Options to enhance browser security.
  3. Publish a dedicated security policy and incident response contact information to improve transparency and readiness.
  4. Enhance privacy compliance by detailing GDPR adherence and data retention policies in the privacy notice.
  5. Consider adding direct company contact emails and phone numbers for improved user trust and support.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Skytrax
Description
The World Airport Survey is the world's largest Airport Customer Satisfaction survey, conducted by the international aviation research organisation, Skytrax. It provides global airport passenger satisfaction data and awards.
Key services
Airport customer satisfaction surveys, World Airport Awards, Survey data publication
Content quality
good
Branding
consistent

Technology

Stack
jQuery, Google Adsense, Cloudflare DNS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
65/100
Good practices seen
  • HTTPS enforced
  • Client transfer prohibited domain status

Analytics and tracking

Tracking level
moderate
Privacy practices
basic

Advertising

Ad networks
Google Adsense
Tracking pixels
Google Funding Choices, Cookie Script
Marketing tools
Google Adsense, Cookie Script
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website is a multilingual airport survey platform operated by Skytrax.
  2. Content is well structured with multiple language options.
  3. No direct company contact emails or phone numbers found on main page; contact via form only.
  4. Use of Google Adsense for monetization.
  5. No explicit security or incident response policies published.
  6. No visible security headers in HTML response.
  7. No JSON-LD or Open Graph metadata detected.
  8. Cookie consent implemented via third-party script.
Technical notes

Notes

The website uses a legacy but stable technology stack centered on jQuery and Google Adsense for advertising. Hosting is supported by Cloudflare DNS, but no advanced CMS or modern frameworks are detected. The site is mobile responsive with multiple CSS stylesheets for different screen sizes. Performance is moderate, with some reliance on external scripts for ads and cookie consent. Technical debt is indicated by the use of older charset encoding (windows-1252) and lack of modern HTML5 semantic elements. Opportunities exist to modernize the front-end stack, improve accessibility, and optimize loading times.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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