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Security report for vzhh.de

Verbraucherzentrale Hamburg · Non-profit · Germany

Medium risk. 5 critical or high findings in GDPR outside view, Security headers and 1 other check.

Security score

58/100

Risk levelMedium

0–100, higher is better. How it is calculated

Verbraucherzentrale Hamburg is a well-established non-profit organization dedicated to consumer protection and advice in Hamburg, Germany. The website offers comprehensive information and services including consumer counseling, energy consulting, legal support, and educational events. The organization targets consumers seeking independent and competent support in private consumption matters. Technically, the website is built on Drupal 10 with Commerce 2 and uses Matomo for analytics, reflecting a modern and privacy-conscious infrastructure. Security posture is good with HTTPS enforced and cookie consent implemented, though explicit security policies and incident response contacts are not published. Overall, the site is professional, trustworthy, and compliant with privacy regulations, though it could improve transparency by publishing privacy and security policies.

Scanned

NIS2 and GDPR posture

GDPR outside view
28/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      EU business without adequate privacy measures

      EU businesses are subject to strict GDPR requirements

      What to do: Implement comprehensive GDPR compliance including privacy policy, cookie consent, and data protection measures

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching vzhh.de

This scan found 25 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
65
Email security
80
DNS health
70
Network security
40
GDPR outside view
28
Average
58

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The organization operates in multiple sectors including energy, transport, finance, and healthcare, focusing on consumer rights and protection. It has a medium-sized presence with over 60 years of history, positioning itself as a trusted advisor and advocate for consumers. Revenue streams likely include public funding, donations, and service fees for specialized consulting. The website supports growth through educational events and legal actions, indicating active engagement with the community. Partnerships and subsidiaries are not explicitly identified. The business model is non-profit and service-oriented, emphasizing independence and consumer advocacy.

Security posture

The website demonstrates a mature security posture with HTTPS enabled and cookie consent mechanisms in place. No critical vulnerabilities or exposed sensitive data were detected. However, the absence of a published security policy, incident response plan, or security.txt file limits transparency and readiness perception. Security headers are not explicitly confirmed in the content but should be verified and enhanced. The use of Drupal CMS implies standard security features and regular updates. Overall, the security maturity is good but could benefit from formalized policies and public disclosures.

Recommendations

  1. Publish a comprehensive privacy policy and terms of service pages to enhance transparency and compliance.
  2. Implement and publish a security.txt file to facilitate vulnerability reporting and incident response.
  3. Add explicit security headers such as X-Frame-Options and X-Content-Type-Options to strengthen security posture.
  4. Provide clear contact information for data protection officer and incident response team to improve trust.
  5. Regularly audit third-party scripts and analytics tools to ensure no vulnerabilities or privacy issues.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Verbraucherzentrale Hamburg
Description
Wir beraten und unterstützen Verbraucherinnen und Verbraucher bei der Durchsetzung ihrer Interessen in Fragen des privaten Konsums – kompetent und unabhängig.
Key services
Consumer advice and support, Energy consulting, Legal support and court representation, Educational events and webinars, Telephone and personal consultation
Content quality
good
Branding
consistent

Technology

Stack
Drupal 10, Commerce 2, Matomo Tag Manager
Frameworks
Drupal
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • Use of HTTPS
  • No exposed sensitive data found
  • Secure forms with CSRF tokens (Drupal standard)
  • Cookie consent mechanism implemented

Analytics and tracking

Services
Matomo
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Matomo
Marketing tools
Matomo Tag Manager
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking or WAF challenges.
  2. Content is professionally presented and focused on consumer protection and advice.
  3. Use of Drupal 10 CMS and Matomo analytics indicates modern technology adoption.
  4. Cookie consent mechanism is implemented, supporting GDPR compliance.
  5. No explicit privacy policy or terms of service pages found in the provided content.
  6. Contact information is available primarily via phone and contact forms.
  7. No explicit security or incident response policies published.
  8. No suspicious or malicious content detected.
  9. No adult or NSFW content present.
Technical notes

Notes

The website uses Drupal 10 CMS with Commerce 2 module, indicating a robust and scalable platform. Matomo Tag Manager is used for analytics, supporting privacy-friendly data collection. The site is mobile optimized with responsive design and accessibility features. Performance is moderate, with multiple CSS files and scripts loaded asynchronously. Hosting provider details are not explicit, but DNS uses generic dodns.net name servers. The site structure is clear with well-organized navigation and search functionality. SEO is supported by meta tags and canonical links. Technical risks are low but could be further mitigated by enhancing security headers and publishing security policies.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 55/100Medium35 findingsView report
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