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Security report for vocalls.cz

VOCALLS · Technology · N/a

Medium risk. 3 critical or high findings in Security headers and SSL/TLS.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

VOCALLS is a conversational AI automation platform specializing in voice-first contact center solutions. The company offers AI-driven automation tools such as voicebots, chatbots, and emailbots to enhance customer experience by automating inbound and outbound tasks. Positioned as a leader in contact center AI, VOCALLS was recently acquired by CallMiner, indicating strong market validation and growth potential. The platform targets enterprises and contact centers seeking to improve operational efficiency and customer engagement through AI automation. Technically, the website is built on Webflow with modern integrations including Google Analytics, Google Tag Manager, and Cloudflare Turnstile captcha for bot protection. The site is well-optimized for performance, mobile responsiveness, and accessibility, with comprehensive cookie consent and privacy policies indicating good privacy compliance. Security posture is solid with HTTPS enforcement and security headers, though explicit security policies and incident response information are not published. WHOIS data is unavailable due to malformed responses, limiting domain trust verification, but business signals and parent company affiliation support legitimacy. Overall, VOCALLS presents a professional, secure, and privacy-conscious digital presence aligned with its AI automation business focus.

Scanned

NIS2 and GDPR posture

GDPR outside view
83/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

3 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching vocalls.cz

This scan found 22 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
30
Email security
80
DNS health
75
Network security
100
GDPR outside view
83
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

VOCALLS operates in the technology sector, focusing on AI automation for contact centers. Its business model is B2B SaaS, delivering AI-powered conversational platforms that automate customer interactions. The company serves industries such as e-commerce, retail, financial services, education, hospitality, IT services, logistics, and telecommunications. The recent acquisition by CallMiner enhances its market position and credibility. VOCALLS emphasizes rapid value delivery, ease of use, and integration capabilities. The website showcases client logos, testimonials, and case studies, indicating a mature partnership ecosystem and customer base. Growth indicators include active hiring and press coverage. The company targets medium-sized to large enterprises seeking scalable AI solutions to reduce operational costs and improve customer service efficiency.

Security posture

The website demonstrates a mature security posture with HTTPS enforced and multiple security headers present, including HSTS and Content Security Policy. Use of Cloudflare Turnstile captcha adds bot mitigation. Cookie consent is implemented with opt-in mechanisms supporting GDPR compliance. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, the absence of published security policies, incident response plans, or vulnerability disclosure programs suggests room for improvement in transparency and readiness. No security contact emails were found, which could hinder incident reporting. Overall, the security maturity is good but could be enhanced by publishing formal security documentation and contact channels.

Recommendations

  1. Publish a dedicated security policy page outlining security frameworks and practices.
  2. Establish and publicize an incident response and vulnerability disclosure process with contact emails.
  3. Add explicit security contact information such as security@ or abuse@ email addresses.
  4. Regularly review and update third-party scripts and dependencies to mitigate vulnerabilities.
  5. Enhance accessibility features to meet higher standards and improve user inclusivity.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
VOCALLS
Description
VOCALLS is a conversational AI automation platform for a better customer experience. Automate inbound and outbound tasks with a voicebot, chatbot, emailbot, and more.
Key services
Conversational AI automation, Voicebot, chatbot, emailbot automation, Inbound and outbound task automation, Integrations with contact center systems
Content quality
excellent
Branding
consistent

Technology

Stack
Webflow CMS, Vimeo video embed, Google Tag Manager, Google Analytics, Finsweet Cookie Consent, Cloudflare Turnstile captcha, Swiper.js
Platforms
Webflow
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of Cloudflare Turnstile captcha
  • Cookie consent with opt-in mechanism

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
good

Advertising

Marketing tools
HubSpot meetings, Finsweet Cookie Consent
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and multimedia
  2. Strong branding and consistent messaging
  3. Comprehensive cookie consent and privacy policy present
  4. No exposed emails or phone numbers found; contact via form only
  5. Use of modern web technologies and analytics
  6. No explicit security or incident response information published
  7. WHOIS data unavailable, limiting domain trust verification
Technical notes

Notes

The website is built using Webflow CMS, leveraging modern web technologies including HTML5, CSS3, and JavaScript libraries such as Swiper.js for sliders. It integrates Google Analytics and Google Tag Manager for analytics and tracking, and uses Cloudflare Turnstile captcha for bot protection. Hosting appears to be via Webflow with Cloudflare CDN and security services. The site is optimized for fast loading, mobile responsiveness, and SEO with proper meta tags and Open Graph data. The use of Finsweet Cookie Consent indicates attention to privacy compliance. No technical debt or deprecated technologies were observed. Opportunities exist to improve accessibility and publish more detailed technical and security documentation to support transparency and trust.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 73/100Medium30 findingsView report
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