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Security report for voa.org

Volunteers of America · Non-profit · United States

Medium risk. 5 critical or high findings in SSL/TLS and Security headers.

Security score

66/100

Risk levelMedium

0–100, higher is better. How it is calculated

Volunteers of America is a well-established non-profit organization with a long history of providing community-based social services and volunteer programs. The website reflects a mature digital presence with professional design, clear navigation, and comprehensive content aimed at donors, volunteers, and service recipients. The organization leverages multiple third-party tools for analytics, fundraising, and marketing, indicating a digitally mature infrastructure. Security posture is strong with HTTPS enforcement, security headers, and anti-spam measures, though the absence of a published security policy and incident response contact suggests room for improvement. Privacy compliance is robust with clear privacy and cookie policies and consent mechanisms. Overall, the website is trustworthy and professionally managed, though WHOIS data limitations reduce domain registration trust verification.

Scanned

NIS2 and GDPR posture

GDPR outside view
95/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1
    • High

      Weak SSL Key Length

      SSL certificate uses 256-bit key, which is considered weak

      What to do: Use at least 2048-bit RSA or 256-bit ECC key

      • CWE-326
      • OWASP A04:2025
      • Mozilla TLS: Mozilla Server Side TLS 6.0 intermediate: rsa_key_size 2048

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

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Keep watching voa.org

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
27
Security headers
15
Email security
80
DNS health
80
Network security
100
GDPR outside view
95
Average
66

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The organization operates in the non-profit sector, focusing on social services and community support. Its business model relies on donations, volunteer engagement, and community programs. The website's integration with fundraising platforms like Fundraise Up and Blackbaud indicates a strategic approach to donor management and fundraising. The presence on major social media platforms supports outreach and engagement efforts. The organization's market position is strong given its 125-year history, though domain age verification is hindered by missing WHOIS data. The partnership ecosystem includes key fundraising and analytics providers, enhancing operational capabilities.

Security posture

The website demonstrates a solid security foundation with HTTPS, security headers, and anti-spam plugins. However, the lack of a dedicated security policy page, incident response contacts, and vulnerability disclosure mechanisms indicates gaps in transparency and readiness. The extensive use of third-party scripts introduces potential risk vectors that require ongoing monitoring. No critical vulnerabilities or exposed sensitive data were detected in the analysis. Compliance with GDPR is evident through privacy and cookie policies. Enhancing security documentation and incident response visibility would strengthen the security posture.

Recommendations

  1. Publish a comprehensive security policy and incident response contact information on the website.
  2. Implement a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  3. Regularly audit and minimize third-party scripts to reduce attack surface and privacy risks.
  4. Enhance WHOIS data accuracy and transparency to improve domain trustworthiness.
  5. Maintain and update privacy and cookie policies to reflect evolving compliance requirements.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Volunteers of America
Description
Volunteers of America is a non-profit organization providing community-based services and support.
Key services
Community services, Volunteer programs, Support for vulnerable populations
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, Google Analytics, Google Tag Manager, Gravity Forms, jQuery, Slick Carousel, Blackbaud, Fundraise Up, Simpli.fi, CleanTalk Anti-Spam, Confetti Fall Animation, Ajax Search Lite, Popup Maker
Frameworks
Yoast SEO, Google Tag Manager
Platforms
WordPress
Performance
moderate
Mobile
good
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • Anti-spam plugin (CleanTalk)
  • Cookie consent mechanism

Analytics and tracking

Services
Google Analytics, Google Tag Manager, Crazy Egg, Feathr, Clarity.ms
Tracking level
extensive
Privacy practices
good

Advertising

Ad networks
Outbrain, DoubleClick, Facebook Ads, Bing Ads
Tracking pixels
Crazy Egg, Fundraise Up, Feathr, Clarity.ms
Marketing tools
Fundraise Up, Simpli.fi, Feathr
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a professionally designed non-profit organization site.
  2. Full content is accessible with no blocking or WAF challenges.
  3. Strong privacy and cookie consent mechanisms are implemented.
  4. Multiple third-party analytics and marketing tools are used.
  5. WHOIS data is unavailable or malformed, limiting domain trust verification.
  6. No explicit security policy or incident response contact found.
  7. No vulnerability disclosure or security.txt file detected.
  8. Good SEO and accessibility practices observed.
  9. No adult or questionable content detected.
Technical notes

Notes

The website is built on WordPress CMS with a modern tech stack including Google Analytics, Tag Manager, Gravity Forms, and various marketing and fundraising tools. Performance is moderate with good mobile optimization and accessibility features. SEO is well implemented with Yoast SEO plugin and structured data (JSON-LD) for enhanced search visibility. The site uses multiple CDN and external resources for fonts, scripts, and analytics. Technical debt appears low, but continuous monitoring of third-party dependencies is recommended to mitigate risks. Hosting provider details are not explicitly identified from the data.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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