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Security report for victimsupport.org.uk

Victim Support · Non-profit · United Kingdom

Medium risk. 2 critical or high findings in GDPR outside view and SSL/TLS.

Security score

68/100

Risk levelMedium

0–100, higher is better. How it is calculated

Victim Support is a well-established independent charity dedicated to supporting victims of crime and traumatic incidents across England and Wales. The website provides comprehensive information about their services, including free, confidential support, live chat, and local area assistance. The organization maintains a strong market position as a trusted non-profit entity with a clear focus on accessibility and user engagement. Technically, the website is built on WordPress using the Avada theme and integrates modern technologies such as Gravity Forms, Google Tag Manager, and reCAPTCHA to ensure functionality and security. The site demonstrates good performance, mobile optimization, and SEO practices. Security posture is strong with HTTPS enforcement, security headers, and form protections, although no explicit security policy or incident response page is published. Privacy compliance is robust with clear privacy and cookie policies and consent mechanisms. Overall, the site is professional, trustworthy, and user-friendly, with minor recommendations to enhance security transparency and incident response readiness.

Scanned

NIS2 and GDPR posture

GDPR outside view
70/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

2 findings rated critical or high. Fix these first.

  1. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • Critical

      No HTTPS encryption

      GDPR requires appropriate security measures for personal data

      What to do: Implement SSL/TLS certificate for HTTPS

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      No HTTPS Encryption

      Website does not use HTTPS encryption, making all data transmission vulnerable to interception

      What to do: Implement SSL/TLS certificate and redirect all HTTP traffic to HTTPS

Need hands-on remediation? Email guard@offseq.com

Keep watching victimsupport.org.uk

This scan found 14 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
80
Email security
85
DNS health
70
Network security
100
GDPR outside view
70
Average
68

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Victim Support operates as a large non-profit charity focused on providing victim assistance services in the UK. Their business model centers on offering free support, funded through donations, fundraising, and partnerships. The website highlights volunteer opportunities, fundraising events, and donation channels, indicating diversified revenue streams. The target audience includes victims of various crimes, their families, and communities in England and Wales. The organization leverages partnerships, such as with the London Victim and Witness Service, to extend regional coverage. The charity maintains a strong digital presence with active social media channels and a modern website that supports engagement and service delivery. Growth indicators include recent news updates and app development for support services. Strategic observations suggest continued focus on digital accessibility, privacy compliance, and community outreach.

Security posture

The website exhibits a mature security posture with HTTPS enforced and multiple security headers implemented. Use of Google reCAPTCHA on forms mitigates automated abuse risks. Cookie consent mechanisms comply with GDPR requirements, and no sensitive data is exposed in the HTML content. However, the absence of a dedicated security policy or incident response page limits transparency. No vulnerability disclosure or security.txt file is present, which could improve trust and facilitate responsible vulnerability reporting. The site uses third-party scripts for analytics and marketing, which should be regularly audited to prevent supply chain risks. Overall, the security measures are appropriate for the organization's profile but could be enhanced with formalized policies and disclosures.

Recommendations

  1. Publish a dedicated security policy and incident response page to improve transparency and user trust.
  2. Implement a vulnerability disclosure program or security.txt file to facilitate responsible reporting.
  3. Provide contact details for a Data Protection Officer or privacy contact to comply with GDPR best practices.
  4. Regularly audit third-party scripts and plugins for vulnerabilities and update them promptly.
  5. Enhance Content Security Policy headers to further mitigate cross-site scripting and related attacks.

Contact details published on the site

Legal name
Victim Support
Registration number
298028
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Victim Support
Description
Victim Support is the independent charity dedicated to supporting victims of crime and traumatic incidents in England and Wales.
Key services
Support after crime, Information and advice, Live chat support, Local area support, Fundraising and volunteering opportunities
Content quality
excellent
Branding
consistent

Technology

Stack
WordPress, Avada Theme, Gravity Forms, Google Tag Manager, Google Analytics, Facebook Pixel, Google reCAPTCHA, jQuery, WP Rocket
Frameworks
WordPress, Avada
Platforms
WordPress CMS
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Google reCAPTCHA on forms
  • Cookie consent with blocking
  • No exposed sensitive data in HTML
  • Use of iframe sandboxing for recaptcha
  • Form validation and conditional logic

Analytics and tracking

Services
Google Analytics, Facebook Pixel
Tracking level
moderate
Privacy practices
good

Advertising

Tracking pixels
Facebook Pixel
Transparency
good

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is a well-established charity site with comprehensive support information
  2. Strong focus on accessibility and user support
  3. Multiple contact channels including phone, live chat, and forms
  4. Good privacy and cookie compliance with user consent mechanisms
  5. Use of modern web technologies and security best practices
  6. No signs of blocking or WAF interference
  7. No explicit security policy or incident response page found
  8. No vulnerability disclosure or security.txt present
  9. WHOIS privacy protection used, typical for this sector
Technical notes

Notes

The website is built on a robust WordPress platform using the Avada theme, which is widely used and supported. Integration of Gravity Forms allows for complex form handling with conditional logic and CAPTCHA protection. The site uses modern JavaScript libraries including jQuery and asynchronous loading of analytics and tracking scripts to optimize performance. WP Rocket is employed for caching and performance enhancement. The site is mobile responsive and accessible, with attention to keyboard navigation and ARIA roles. SEO is supported by Yoast SEO plugin with structured data (JSON-LD) for rich snippets. Hosting details are not explicit, but performance indicators suggest a well-optimized environment. Technical risks include reliance on multiple third-party scripts which require ongoing management to avoid vulnerabilities.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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