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Security report for turkishairlines.com

Turkish Airlines · Transportation · Turkey

Partial score · DNS & email only

59/100

0–100, higher is better. How it is calculated

Turkish Airlines operates a comprehensive and professionally designed website focused on airline passenger services including flight booking, check-in, flight status, and ancillary travel services such as hotel booking and car rental. The site targets a broad general audience and reflects the brand of a major international airline with a strong market position in the transportation sector. The technical infrastructure leverages modern web technologies including React and Next.js, supported by Akamai CDN for performance and global reach. The website is mobile optimized and provides a good user experience with clear navigation and interactive features. Security posture is strong with HTTPS enforced and modern TLS usage, though explicit security headers and privacy compliance documentation are lacking. The absence of WHOIS data limits domain registration trust analysis, but the website content and branding strongly indicate legitimacy. Overall, the site is well-built and professional but would benefit from enhanced privacy and security transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
50/ 100 · Medium
Checks completed
6of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching turkishairlines.com

This scan found 12 issues across 5 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Email security
70
DNS health
75
Network security
100
GDPR outside view
50
Average
59

Not counted

  • Security headers: did not complete in this scan.
  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Turkish Airlines is positioned as a leading airline company offering a wide range of travel-related services through its digital platform. The business model centers on passenger air transportation with additional revenue streams from ancillary services like baggage, seat selection, and travel insurance. The website reflects an enterprise-level operation with consistent branding and a comprehensive service portfolio. The lack of visible contact information and privacy documentation suggests areas for improvement in customer trust and regulatory compliance. The company likely operates globally with a focus on Turkey as the home country. The technical sophistication and use of advanced web frameworks indicate a mature digital presence supporting business growth and customer engagement.

Security posture

The website demonstrates a solid security foundation with HTTPS and modern TLS protocols in place, ensuring encrypted communications. However, the absence of key security headers such as Content-Security-Policy and X-Frame-Options reduces protection against certain web attacks. No vulnerabilities or exposed sensitive data were detected in the HTML content. The lack of published security policies, incident response contacts, and vulnerability disclosure mechanisms indicates gaps in security governance and transparency. Compliance with GDPR and other data protection regulations is not clearly evidenced on the site. Enhancing these areas would improve the overall security maturity and customer confidence.

Recommendations

  1. Implement and publish comprehensive privacy and cookie policies to improve GDPR compliance and user trust.
  2. Add security headers like Content-Security-Policy, X-Frame-Options, and X-XSS-Protection to strengthen web security.
  3. Provide clear contact information including security incident response channels to enhance transparency and responsiveness.
  4. Establish and publish a vulnerability disclosure policy and security.txt file to encourage responsible reporting of security issues.
  5. Regularly audit and update WHOIS information to ensure domain registration transparency and trustworthiness.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Turkish Airlines
Description
Turkish Airlines is a major airline company providing passenger flight services, booking, check-in, flight status, and related travel services.
Key services
Flight booking, Check-in, Manage booking, Flight status, Seat selection, Extra baggage, Hotel booking, Car rental, Travel insurance, Gift cards
Content quality
good
Branding
consistent

Technology

Stack
React, Next.js, JavaScript, Web Vitals (Boomerang), Akamai CDN
Frameworks
Next.js
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of modern TLS (TLS 1.3 inferred)
  • No exposed sensitive data in HTML
  • Secure form inputs with ARIA attributes

Analytics and tracking

Services
Boomerang Real User Monitoring
Tracking level
moderate
Privacy practices
poor

Advertising

Tracking pixels
akam/13/48d99fba, go-mpulse.net
Marketing tools
Boomerang Real User Monitoring
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and interactive booking features
  2. No explicit privacy, cookie, or terms of service pages found in provided HTML
  3. No direct contact emails or phone numbers found in HTML content
  4. Use of modern web technologies and CDN for performance
  5. No signs of malware or phishing
  6. No security.txt or vulnerability disclosure information present
  7. No explicit GDPR compliance indicators visible
  8. No social media links found in provided HTML snippet
  9. WHOIS data unavailable, limiting domain registration trust analysis
Technical notes

Notes

The website is built using modern JavaScript frameworks, primarily Next.js and React, enabling server-side rendering and fast client-side interactivity. The use of Akamai CDN and performance monitoring tools like Boomerang indicates a focus on speed and reliability. The site is mobile optimized with responsive design and accessibility features such as ARIA attributes. No CMS was explicitly detected, suggesting a custom or proprietary solution. The technical implementation is robust with good SEO and accessibility practices, though some improvements in security headers and privacy documentation are recommended to reduce technical debt and compliance risks.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 43/100High27 findingsView report
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