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Security report for travelport.com

Travelport · Transportation · N/a

Medium risk. 5 critical or high findings in SSL/TLS, Security headers and 1 other check.

Security score

67/100

Risk levelMedium

0–100, higher is better. How it is calculated

Travelport is a technology company specializing in modern travel retailing solutions, targeting travel agencies and suppliers such as airlines, hotels, car rentals, and rail operators. Their flagship platform, Travelport+, along with Smartpoint Cloud, provides agencies with faster, smarter, and easier tools to retail travel products. The website demonstrates a high level of digital maturity, utilizing modern frameworks like Next.js and hosting on AWS Cloudfront, ensuring fast performance and mobile optimization. Security posture is strong with HTTPS and multiple security headers implemented, though the absence of explicit privacy and cookie policies indicates room for improvement in compliance. The lack of WHOIS data is a concern for domain legitimacy but is somewhat mitigated by the professional presentation and consistent branding. Overall, Travelport presents as a credible enterprise-level business with a focus on technology-driven travel retailing.

Scanned

NIS2 and GDPR posture

GDPR outside view
70/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

5 findings rated critical or high. Fix these first.

  1. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • Critical

      Unable to retrieve SSL certificate

      Could not establish secure connection to retrieve certificate information

      What to do: Check if the server is accessible and SSL/TLS is properly configured

  2. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  3. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching travelport.com

This scan found 12 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
0
Security headers
60
Email security
85
DNS health
85
Network security
100
GDPR outside view
70
Average
67

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

Travelport operates in the transportation and technology sectors, providing travel retailing platforms primarily to travel agencies including OTAs, TMCs, consolidators, and leisure agencies. Their business model centers on SaaS and platform services that aggregate content and automate workflows for travel sellers and suppliers. The company leverages partnerships and a global support network (165+ countries) to enhance customer experience and revenue generation. Their market position is that of a modernizer in travel retailing, emphasizing speed, ease, and automation. Customer testimonials and case studies reinforce their credibility and customer-centric approach. The company targets a global audience of travel professionals and suppliers, positioning itself as an essential technology partner in the travel ecosystem.

Security posture

The website employs HTTPS with an excellent SSL configuration and a comprehensive set of security headers including HSTS, CSP, X-Content-Type-Options, and others, indicating a mature security posture. No exposed sensitive data or vulnerable libraries were detected in the HTML content. Forms are accessible and appear secure with proper labeling and ARIA attributes. However, the absence of published security policies, incident response contacts, and vulnerability disclosure mechanisms limits transparency and readiness perception. The use of third-party analytics (Ahrefs) is moderate and should be regularly audited for privacy compliance. Overall, the security posture is strong technically but could benefit from enhanced policy disclosures and incident response readiness.

Recommendations

  1. Publish detailed privacy and cookie policies clearly accessible from the website footer or header to improve GDPR compliance and user trust.
  2. Implement and publicize a security incident response plan and contact channels (e.g., security@travelport.com, abuse@travelport.com) to enhance transparency and readiness.
  3. Add a vulnerability disclosure policy and security.txt file to facilitate responsible reporting and improve security culture.
  4. Provide clear and verified contact information including company emails and phone numbers to improve business credibility and user support.
  5. Regularly review and audit third-party scripts and analytics tools to ensure they comply with privacy regulations and do not introduce vulnerabilities.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
Travelport
Description
Travelport is on a mission to simplify the complexities of an industry we have known and loved for decades. How? With technology that makes travel retailing faster, easier, and more modern.
Key services
Travelport+ retailing platform, Smartpoint Cloud storefront, Tools for travel agencies (OTAs, TMCs, consolidators, leisure agencies), Support and knowledge portal (MyTravelport)
Content quality
excellent
Branding
consistent

Technology

Stack
React (Next.js), JavaScript, CSS, Cloudfront CDN, OneTrust (cookie consent), Ahrefs Analytics
Frameworks
Next.js
Platforms
AWS Cloudfront
Performance
fast
Mobile
excellent
Accessibility
good
SEO
good

Security

Observed score
90/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • No exposed sensitive data in HTML
  • Secure forms with proper labels and ARIA attributes

Analytics and tracking

Services
Ahrefs Analytics
Tracking level
moderate
Privacy practices
poor

Advertising

Tracking pixels
Ahrefs Analytics
Transparency
basic

Site quality

Design
excellent
User experience
excellent
Content relevance
excellent
Navigation
excellent
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design.
  2. No explicit privacy, cookie, or terms of service pages found in provided HTML.
  3. No explicit contact emails or phone numbers found in the HTML content.
  4. Use of modern web technologies and frameworks detected.
  5. Security headers and HTTPS are properly implemented.
  6. No signs of adult or questionable content.
  7. WHOIS data is missing or unavailable, which is a concern for domain legitimacy.
  8. External links mostly point to subdomains of travelport.com or trusted services.
  9. Tracking via Ahrefs Analytics detected; no major ad networks or affiliate programs evident.
Technical notes

Notes

The website is built using modern web technologies, primarily Next.js (React framework), with CSS and JavaScript for styling and interactivity. Hosting is via Amazon Cloudfront CDN, ensuring fast content delivery globally. The site is well-optimized for mobile devices and accessibility, with semantic HTML and ARIA attributes. SEO is supported by proper meta tags, Open Graph tags, and JSON-LD structured data describing the website and organization. No CMS is explicitly detected, suggesting a custom or headless CMS approach. Performance is fast with preloading of key assets and asynchronous loading of scripts. Technical risks are minimal, but the absence of visible CMS or backend details limits assessment of backend security and technical debt.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 75/100Medium21 findingsView report
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