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Security report for ticketingbox.com

TicketingBox · Technology · N/a

Medium risk. 7 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

71/100

Risk levelMedium

0–100, higher is better. How it is calculated

TicketingBox operates a professional, turnkey theater ticketing platform designed to boost ticket sales, simplify audience management, and maximize revenue for theaters and venues. The website demonstrates a solid market position with notable clients such as Shen Yun, showcasing its capability to handle large-scale events across multiple theaters annually. The platform offers comprehensive services including marketing tools, custom branding, reporting, and secure ticketing technology. Technically, the website is built on a modern WordPress CMS with Elementor and integrates Google Analytics and AdSense for tracking and monetization. The site is mobile-optimized and SEO-friendly, providing a good user experience. However, the absence of privacy and cookie policies and missing WHOIS registration data raise concerns about compliance and domain legitimacy. Security posture is moderate with HTTPS enabled but lacks explicit security headers and published security policies. Overall, the site is professional and trustworthy but would benefit from enhanced privacy compliance and domain registration transparency.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

7 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching ticketingbox.com

This scan found 18 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Full report

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
65
Security headers
55
Email security
85
DNS health
85
Network security
100
GDPR outside view
35
Average
71

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

TicketingBox targets theaters and event venues with a SaaS ticketing solution that emphasizes low fees, white-label branding, and powerful marketing and reporting tools. Its competitive advantage lies in proven sales growth, scalability, and a strong client base. The business model relies on ticketing fees and service subscriptions, with a focus on customer support and seamless onboarding. The company leverages partnerships with major theaters and uses modern web technologies to maintain a professional online presence. Growth indicators include extensive event and venue coverage and integration of advanced analytics. The lack of visible certifications or security policies suggests an opportunity to strengthen trust and compliance credentials.

Security posture

The website employs HTTPS and standard WordPress security practices but lacks visible security headers such as CSP, HSTS, or X-Frame-Options. No incident response or vulnerability disclosure information is published, which limits transparency in security management. The absence of privacy and cookie policies indicates potential compliance gaps with GDPR and other regulations. No exposed sensitive data or vulnerable libraries were detected in the HTML content. Overall, the security maturity is moderate but could be improved by implementing comprehensive security headers, publishing privacy and security policies, and establishing clear incident response channels.

Recommendations

  1. Implement and enforce security headers including Content Security Policy, HSTS, and X-Frame-Options to enhance protection against common web attacks.
  2. Publish comprehensive privacy and cookie policies to improve GDPR compliance and user trust.
  3. Establish and publicize an incident response plan and vulnerability disclosure process to demonstrate security readiness.
  4. Verify and maintain accurate WHOIS domain registration data to improve legitimacy and trustworthiness.
  5. Enhance accessibility features and conduct regular security audits of third-party scripts and plugins.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
TicketingBox
Description
Ticketingbox boosts ticket sales, simplifies audience management, and maximizes revenue effortlessly. It is a turnkey, intuitive, and powerful theater ticketing platform powering large-scale events such as Shen Yun's 800 sold-out shows across 200 theaters annually.
Key services
Full-service ticketing platform, Marketing and sales tools, Custom theater branding, Comprehensive reporting, High-capacity technology, Secure and compliant ticketing, Fast onboarding
Content quality
good
Branding
consistent

Technology

Stack
WordPress 6.8.2, Elementor 3.31.3, Bootstrap, jQuery 3.7.1, Google Tag Manager, Google Analytics, Google AdSense, FontAwesome, Swiper.js, Happy Elementor Addons
Frameworks
WordPress, Elementor
Platforms
WordPress CMS
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
75/100
Good practices seen
  • HTTPS enabled
  • No exposed sensitive data in HTML
  • Use of security plugins (implied by WordPress ecosystem)

Analytics and tracking

Services
Google Analytics, Google Tag Manager
Tracking level
moderate
Privacy practices
basic

Advertising

Ad networks
Google AdSense
Marketing tools
Rank Math SEO, Google Site Kit
Transparency
good

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and professional design.
  2. No privacy, cookie, or terms of service policies found on main page or indicated in metadata.
  3. Contact information is clearly presented with phone, email, and physical address.
  4. No explicit security or incident response policies published.
  5. WHOIS data missing, domain registration status unclear.
  6. Uses modern WordPress ecosystem with Elementor and various plugins.
  7. Includes Google Analytics and AdSense scripts for tracking and monetization.
  8. No suspicious or malicious content detected.
  9. No adult or NSFW content detected.
Technical notes

Notes

The website is built on WordPress 6.8.2 with Elementor 3.31.3, utilizing Bootstrap, jQuery, and various plugins for UI and functionality. Google Tag Manager and Analytics are integrated for user tracking, alongside Google AdSense for monetization. The site loads with moderate performance and is mobile-optimized. SEO is enhanced by Rank Math plugin and proper meta tags including Open Graph and JSON-LD structured data. No major technical debt or deprecated libraries were detected. However, the site lacks explicit security headers and privacy compliance mechanisms. Hosting provider details are not evident from the HTML content. Overall, the technical infrastructure is modern and functional but could benefit from improved security and privacy implementations.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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