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Security report for thewindowexchange.co.uk

The Window Exchange · Real Estate · United Kingdom

High risk. 8 critical or high findings in Security headers, GDPR outside view and 2 other checks.

Security score

47/100

Risk levelHigh

0–100, higher is better. How it is calculated

The Window Exchange is a small, established UK-based business specializing in bespoke home improvement services including windows, doors, outdoor living, and garage doors. Founded in 1989, it serves homeowners primarily in Cheshire areas such as Northwich, Middlewich, and Winsford. The company emphasizes quality, energy efficiency, and customer satisfaction, supported by a 10-year guarantee and multiple industry certifications. The website reflects a professional and consistent brand image with clear contact information and positive customer testimonials. Technically, the website is built on Drupal 11 with modern JavaScript libraries such as Swiper and mmenu, and uses Bootstrap for responsive design. Google Analytics is implemented for user tracking. The site performs moderately well with good mobile optimization and SEO practices, though accessibility features are basic. No hosting provider or SSL configuration details were identified from the content. From a security perspective, the site lacks visible security headers and explicit privacy or cookie policies, which lowers its privacy compliance score. The WHOIS lookup failed due to a domain naming rules error, which is unusual and reduces domain trustworthiness. However, the website content is fully accessible and professional, with no signs of malicious activity or vulnerabilities. Overall, the security posture is moderate but could be improved by adding security headers, privacy policies, and incident response contacts. The overall risk is moderate with no critical issues detected. Strategic recommendations include implementing comprehensive privacy and cookie policies, enhancing security headers and SSL configuration, and resolving WHOIS inconsistencies to improve domain trust. These steps will strengthen the company's security posture and enhance user trust and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
35/ 100 · High
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

8 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Privacy Policy found

      GDPR requires a clear and accessible privacy policy

      What to do: Add a comprehensive privacy policy page and link to it prominently

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching thewindowexchange.co.uk

This scan found 26 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

Daily monitoring

Recommended

€25per month

  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

Email alerts on material changes and an exportable JSON history of every change.

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
57
Security headers
40
Email security
70
DNS health
60
Network security
20
GDPR outside view
35
Average
47

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The Window Exchange operates as a direct-to-consumer home improvement service provider with a focus on bespoke design and build solutions. Its competitive advantage lies in its long-standing local presence since 1989, strong customer testimonials, and recognized certifications such as Fensa and Trustmark. The business targets residential homeowners in Cheshire and surrounding areas, offering a diverse product range including windows, doors, outdoor living solutions, and garage doors. Revenue streams likely derive from product sales and installation services. The company maintains a partnership ecosystem evidenced by links to HomePro and a professional web design agency. Growth indicators include a well-maintained website with active customer reviews and a design-your-own-door feature, suggesting customer engagement and product customization capabilities.

Security posture

The website demonstrates a moderate security maturity level. HTTPS is presumed but not explicitly confirmed from the content. No security headers such as Content Security Policy or HSTS were detected, which are recommended best practices. There is no visible privacy or cookie policy, nor incident response or security contact information, indicating gaps in compliance with GDPR and other regulations. No exposed sensitive data or vulnerable libraries were found, and forms appear minimal with no complex data collection. The absence of a security.txt or vulnerability disclosure policy limits transparency. Overall, the security culture appears basic and would benefit from formalized policies and technical enhancements to reduce risk and improve user trust.

Recommendations

  1. Implement and publish comprehensive privacy and cookie policies to ensure GDPR compliance and user transparency.
  2. Add and configure security headers such as Content Security Policy, HSTS, X-Frame-Options, and X-Content-Type-Options to enhance protection against common web attacks.
  3. Verify and enforce HTTPS with strong SSL/TLS configurations to secure data in transit.
  4. Establish an incident response contact channel (e.g., security@ or abuse@ email) and consider publishing a security.txt file to facilitate vulnerability reporting.
  5. Resolve WHOIS domain registration inconsistencies by contacting the registrar or Nominet to ensure domain legitimacy and improve trust signals.

Contact details published on the site

Addresses
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
The Window Exchange
Description
The Window Exchange offers bespoke design and build services for home improvements including windows, doors, outdoor living, and garage doors since 1989. They emphasize quality, energy efficiency, and customer satisfaction with a 10 year guarantee.
Key services
Windows, Doors, Outdoor Living, Garage Doors, Custom Door Design
Content quality
good
Branding
consistent

Technology

Stack
Drupal 11, jQuery, Bootstrap 3.0.2, Swiper.js, mmenu.js, Google Analytics
Frameworks
Drupal
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
60/100
Good practices seen
  • No exposed sensitive data in HTML
  • No visible vulnerable libraries

Analytics and tracking

Services
Google Analytics
Tracking level
moderate
Privacy practices
poor

Advertising

Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
high

Key observations

  1. Website is fully accessible with rich content and navigation
  2. No privacy or cookie policy found on main pages
  3. No visible security headers or explicit security policies
  4. WHOIS data unavailable due to domain naming rules error
  5. Strong customer testimonials and certifications present
  6. Contact information is clearly provided with phone, email, and physical address
  7. Uses Drupal CMS with modern JavaScript libraries
  8. Google Analytics tracking is implemented
  9. No adult or questionable content detected
Technical notes

Notes

The website is built on Drupal 11 CMS, leveraging modern front-end libraries including jQuery, Bootstrap 3.0.2, Swiper.js for slideshows, and mmenu.js for responsive menus. Google Analytics and Google Tag Manager are used for analytics and tracking. The site is mobile responsive with a clear navigation structure and good SEO meta tags. Performance is moderate, with no major technical debt visible in the HTML content. Accessibility features are basic but present. Hosting provider details are not disclosed. The site could benefit from enhanced security configurations and formalized privacy compliance mechanisms to reduce technical risks.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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