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Security report for thankyouforcalling.com

HelpSquad, LLC · Technology · N/a

Medium risk. 6 critical or high findings in Security headers, GDPR outside view and 1 other check.

Security score

55/100

Risk levelMedium

0–100, higher is better. How it is calculated

ThankYouForCalling.com is an interactive online platform designed to assess typing speed, spelling, grammar, and speech clarity through a gamified four-part challenge. The service is targeted primarily at call center recruiters and customer service professionals seeking pre-employment assessment tools. The platform is closely associated with HelpSquad, LLC, a customer service outsourcing company, which is prominently referenced and linked throughout the site. The website presents a consistent brand image and provides a user-friendly experience with clear navigation and engaging content.

Scanned

This is an earlier scan of thankyouforcalling.com. View the latest report

NIS2 and GDPR posture

GDPR outside view
53/ 100 · Medium
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

6 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. GDPR outside view

    These are the privacy signals visitors and data protection authorities look for under GDPR.

    • High

      No Cookie Policy found

      GDPR requires clear information about cookie usage

      What to do: Add a dedicated cookie policy explaining cookie usage and purposes

    • High

      No Cookie Consent Banner found

      GDPR requires explicit consent for non-essential cookies

      What to do: Implement a cookie consent banner that appears on first visit

Need hands-on remediation? Email guard@offseq.com

Keep watching thankyouforcalling.com

This scan found 25 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
62
Security headers
15
Email security
85
DNS health
75
Network security
40
GDPR outside view
53
Average
55

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

The business operates in the technology sector, focusing on educational and recruitment tools for call centers. Its business model leverages gamification to attract users and promote HelpSquad's outsourcing services. The site demonstrates a niche market position with a small company size and a domain age dating back to 2005, indicating an established presence. The partnership ecosystem includes HelpSquad and related campaign subdomains. The platform's growth potential lies in expanding its assessment tools and integrating with recruitment workflows.

Security posture

The website employs domain registration protections but lacks DNSSEC and security HTTP headers, which are important for enhancing domain and web security. HTTPS usage is assumed but not explicitly confirmed in the provided data. No forms collecting sensitive data are present on the landing pages, reducing immediate risk exposure. However, the absence of cookie consent mechanisms and security policies indicates compliance gaps. Analytics tools like Google Analytics and Hotjar are used, but privacy compliance is basic. Overall, the security posture is moderate with room for improvement in technical controls and privacy practices.

Recommendations

  1. Enable DNSSEC to strengthen domain security and prevent DNS spoofing.
  2. Implement comprehensive security headers such as Content-Security-Policy and Strict-Transport-Security.
  3. Add a cookie consent banner to comply with GDPR and other privacy regulations.
  4. Publish detailed security and incident response policies to improve transparency and trust.
  5. Enhance contact information availability to improve business credibility and user trust.
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
HelpSquad, LLC
Description
Provides an online interactive test platform for assessing typing speed, spelling, grammar, and speech clarity through a gamified four-part assessment. The service is presented as a tool for pre-employment assessment for call centers and customer service outsourcing.
Key services
Typing speed testing, Spelling and grammar assessment, Speech clarity evaluation, Score comparison and challenge features
Content quality
good
Branding
consistent

Technology

Stack
Google Tag Manager, Google Analytics, Hotjar, Clipboard.js, Modernizr, React (implied by data-reactroot attribute)
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
55/100
Good practices seen
  • Domain status includes clientDeleteProhibited, clientRenewProhibited, clientTransferProhibited, clientUpdateProhibited indicating domain protection

Analytics and tracking

Services
Google Analytics, Hotjar
Tracking level
moderate
Privacy practices
basic

Advertising

Tracking pixels
Hotjar
Transparency
basic

Site quality

Design
good
User experience
good
Content relevance
good
Navigation
good
Professionalism
good
Trustworthiness
moderate

Key observations

  1. Website provides a gamified skill assessment tool for call center pre-employment testing.
  2. No contact emails or phone numbers explicitly provided on the main site.
  3. Privacy policy is present but basic; no cookie consent mechanism detected.
  4. No terms of service or security policy pages found.
  5. Use of modern analytics and tracking tools without explicit user consent mechanisms.
  6. No visible forms collecting personal data on the landing pages.
  7. No security headers or DNSSEC implemented, indicating room for security improvements.
  8. Branding is consistent with HelpSquad, LLC as parent company.
  9. No suspicious or malicious content detected.
Technical notes

Notes

The website uses a modern technology stack including React (implied), Google Tag Manager, Google Analytics, Hotjar, Clipboard.js, and Modernizr. Hosting appears to be managed via GoDaddy, consistent with the registrar information. The site is mobile optimized with good SEO practices and clear navigation. Performance is moderate with asynchronous loading of analytics scripts. No CMS detected, indicating a custom or static site build. Technical debt appears low, but security enhancements and privacy compliance improvements are recommended to reduce risk and improve user trust.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

Earlier scans of this domain

  1. 55/100Medium34 findingsView report
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