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Security report for techsoup.org

TechSoup Global · Non-profit · United States

Medium risk. 4 critical or high findings in Security headers and SSL/TLS.

Security score

73/100

Risk levelMedium

0–100, higher is better. How it is calculated

TechSoup Global is a well-established nonprofit organization founded in 1987, providing technology donations and discounted products to nonprofits, charities, and libraries primarily in the United States. The website demonstrates a strong market position as a leading provider in this niche, offering access to software, hardware, and technology services from major brands. The company targets nonprofit organizations seeking affordable technology solutions to enhance their operations. The technical infrastructure is built on Microsoft SharePoint with modern web technologies including Bootstrap 5, jQuery, and integrations with Google Tag Manager and HubSpot for analytics and marketing. The site is mobile-optimized and employs performance monitoring tools like New Relic, indicating a mature digital presence. SEO and accessibility are adequately addressed, though accessibility could be improved. Security posture is robust with HTTPS enforced, standard security headers present, and no visible vulnerabilities or exposed sensitive data. Privacy compliance is strong with clear privacy and cookie policies, including consent mechanisms and GDPR compliance indicators. However, explicit security policies and incident response information are not publicly detailed. Overall, TechSoup's website reflects a professional, trustworthy, and secure platform aligned with its nonprofit mission. Strategic recommendations include publishing detailed security policies, adding vulnerability disclosure mechanisms, enhancing accessibility, and maintaining vigilance on third-party scripts to sustain security and compliance.

Scanned

NIS2 and GDPR posture

GDPR outside view
88/ 100 · Low
Checks completed
7of 7

NIS2 Art. 21(2)

  1. (a) Risk analysis and security policies: Not visible from outside
  2. (b) Incident handling: One indicator
  3. (c) Business continuity, backups and crisis management: Not visible from outside
  4. (d) Supply chain security: Not visible from outside
  5. (e) Secure acquisition, development and maintenance, including vulnerability handling: Partly checked
  6. (f) Assessing the effectiveness of security measures: Not visible from outside
  7. (g) Cyber hygiene and security training: Not visible from outside
  8. (h) Cryptography and encryption: Partly checked
  9. (i) HR security, access control and asset management: One indicator
  10. (j) Multi-factor authentication and secured communications: Not visible from outside

This scan rated NIS2 with an earlier keyword method that is no longer shown; rescan for the per-article view. Risk management, continuity, supply chain, training, MFA, management oversight (Art. 20) and incident reporting (Art. 23) need internal evidence, and Guard cannot tell whether NIS2 applies to this organisation.

GDPR is indicative only, based on publicly visible signals: Articles 7, 12, 13 and 32 of Regulation (EU) 2016/679 and Article 5(3) of the ePrivacy Directive. Not a certification or legal assessment.

Priority findings

4 findings rated critical or high. Fix these first.

  1. Security headers

    Security headers are instructions your web server sends to every visitor’s browser. Missing ones leave visitors more exposed to attacks such as clickjacking and injected scripts.

    • High

      Missing Strict-Transport-Security header

      Forces HTTPS connections

      What to do: Add "Strict-Transport-Security: max-age=31536000; includeSubDomains; preload"

      • CWE-319
      • OWASP A04:2025
      • ASVS V3.4.1
    • High

      Missing X-Frame-Options header

      Prevents clickjacking attacks

      What to do: Add "X-Frame-Options: DENY" or "X-Frame-Options: SAMEORIGIN"

    • High

      Missing Content-Security-Policy header

      Controls resources the browser is allowed to load

      What to do: Implement a Content-Security-Policy appropriate for your application

      • ASVS V3.4.3
      • OWASP Secure Headers: OWASP Secure Headers Project recommends Content-Security-Policy: default-src 'self'; form-action 'self'; base-uri 'self'; object-src 'none';…

  2. SSL/TLS

    TLS encrypts the connection and proves the site is really yours. Weak or expiring certificates trigger browser warnings and put traffic at risk.

    • High

      Weak Protocols Supported

      Server supports weak protocols: TLSv1.1

      What to do: Disable TLS 1.0, TLS 1.1, and all SSL versions

      • CWE-327
      • OWASP A04:2025
      • ASVS V12.1.1

Need hands-on remediation? Email guard@offseq.com

Keep watching techsoup.org

This scan found 19 issues across 6 checks. Monitoring re-runs those checks daily, emails you when something material changes and records each fix, so you can show progress.

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Recommended

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  • TLS certificates and expiry
  • DNS records
  • SPF, DKIM and DMARC
  • Security headers
  • GDPR and NIS2 posture
  • Exposed services
  • Third-party trackers
  • Security score drift

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Results by check

Each check with its score, findings and the evidence it collected.

How this score is calculated

The security score runs 0–100, higher is better. It is the plain average of the security checks that completed in this scan, each counted equally. A check that could not run is left out: it counts neither as a pass nor as a fail.

Counted in this score

SSL/TLS
72
Security headers
20
Email security
80
DNS health
80
Network security
100
GDPR outside view
88
Average
73

Not counted

  • NIS2 outside view: Re-weights evidence from the TLS, email, DNS, network and hygiene checks, so counting it would count that evidence twice. Shown on its own.
  • OffSeq Observations: An AI reading of the site, useful context but not reproducible evidence. Shown on its own.

Findings that cap the score at 49

Each of these is serious on its own, so while any is present the site cannot rate better than high risk, however good the other checks are.

  • The certificate is not trusted by browsers
  • The website is not served over HTTPS
  • A database, remote desktop, file-sharing or Telnet service is reachable from the internet
  • The page loads a script from a compromised source
  • The domain registration has expired
  • SPF authorises every server to send mail as the domain

Partial scans

When the site blocks Guard or most checks cannot run, the score covers only the checks that ran (usually DNS and email), is capped at 75 and is shown as partial, without a risk level.

Risk levels

  • Critical0–25
  • High26–49
  • Medium50–75
  • Low76–100

Technical appendix

Business context, site observations and technical notes gathered during the scan, and the standards behind each reference.

Business context

Business profile

TechSoup operates as a nonprofit technology donation and discount platform, serving a global network of nonprofits and charities. Its competitive advantage lies in its extensive partnerships with major technology providers and a broad global footprint through affiliated domains. Revenue streams likely include membership fees, service offerings, and partnerships. The target customer segment is nonprofits and libraries seeking affordable technology. Growth indicators include active social media presence, comprehensive resource offerings, and a large catalog of products and services. The partnership ecosystem is diverse, including global affiliates and technology vendors, supporting a strong market presence.

Security posture

TechSoup exhibits a mature security posture with enforced HTTPS, use of security headers such as Content-Security-Policy and Strict-Transport-Security, and secure form handling via SharePoint. No critical vulnerabilities or exposed sensitive data were detected. Privacy policies and cookie consent mechanisms are in place, supporting GDPR compliance. However, the absence of a public security policy or incident response plan reduces transparency. There is no evidence of a vulnerability disclosure program or security.txt file. Overall, the security culture appears solid but could benefit from enhanced public documentation and proactive vulnerability management.

Recommendations

  1. Publish a detailed security policy and incident response plan on the website to improve transparency and trust.
  2. Implement and publicize a vulnerability disclosure program or security.txt file to encourage responsible reporting.
  3. Enhance website accessibility to meet higher standards and improve inclusivity.
  4. Regularly audit and update third-party scripts and libraries to mitigate potential vulnerabilities.
  5. Improve cookie consent transparency and provide clear data retention policies to strengthen privacy compliance.

Contact details published on the site

Addresses
Legal name
TechSoup Global
Site observations

Automated reading of the public site. Ratings are indicative.

Business

Company
TechSoup Global
Description
TechSoup offers donated and discounted products from top providers to foundations large and small.
Key services
Access to donated and discounted software, Hardware donations, Technology services, Membership programs
Content quality
excellent
Branding
consistent

Technology

Stack
Microsoft SharePoint, jQuery, Bootstrap 5, Moment.js, Google Tag Manager, HubSpot, New Relic monitoring
Frameworks
Bootstrap
Platforms
Web
Performance
moderate
Mobile
good
Accessibility
basic
SEO
good

Security

Observed score
85/100
Good practices seen
  • HTTPS enforced
  • Use of security headers
  • No exposed sensitive data in HTML
  • Secure forms with anti-CSRF tokens (implied by SharePoint)

Analytics and tracking

Services
Google Analytics, HubSpot Analytics, New Relic
Tracking level
moderate
Privacy practices
good

Advertising

Ad networks
Google Tag Manager
Tracking pixels
HubSpot, Usercentrics
Marketing tools
HubSpot
Transparency
good

Site quality

Design
excellent
User experience
good
Content relevance
excellent
Navigation
good
Professionalism
excellent
Trustworthiness
high

Key observations

  1. Website is fully accessible with no blocking detected
  2. Content is professionally presented and relevant to nonprofit technology services
  3. Strong use of structured data and SEO best practices
  4. Multiple social media and partner links indicate active engagement
  5. No suspicious or malicious content detected
  6. WHOIS data unavailable, likely privacy protected
  7. Good security posture with HTTPS and security headers
  8. Cookie consent and privacy policies are present and compliant
Technical notes

Notes

The website leverages Microsoft SharePoint as its CMS, combined with modern front-end technologies such as Bootstrap 5 and jQuery, ensuring responsive design and good user experience. Integration with Google Tag Manager, HubSpot, and New Relic indicates a sophisticated approach to analytics and performance monitoring. The site demonstrates moderate to fast performance, though some optimization opportunities exist. Accessibility is basic and could be improved. SEO is well implemented with proper meta tags and structured data (JSON-LD). The technical infrastructure is stable and supports the organization's business goals effectively.
Standards and sources

Reference chips under each finding point to the standard, regulation or specification the finding relates to. They are taken from the official datasets below and mapped conservatively: a finding with no defensible link shows none. NIS2 and GDPR references mark where a finding is relevant evidence, not a compliance verdict. Implementing Regulation (EU) 2024/2690 binds digital infrastructure and digital service providers; for other entities it is the most detailed public reading of the Article 21 measures. WCAG, EN 301 549, European Accessibility Act and Web Accessibility Directive references name the requirement an automated accessibility rule relates to; they are not a conformance verdict.

Retrieved 2026-10-25

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